watch then write

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Please watch the two linked videos 1- https://www.bing.com/videos/riverview/relatedvideo…

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2- https://www.bing.com/videos/riverview/relatedvideo…

Answer the following. Please cut and paste the questions in your response. (303-word minimum response)
1- What do you think ensures a superior guest experience?
2- What is plus one service?
3- What examples did you see in the videos that represented superior customer service? Why?

make it in word doc