Tourism Question

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TOUR 110 – Assignment #1
Civility Self-Assessment
Please use the scenarios below for you to assess your own understanding and practice of
civility. As you carefully consider the associated questions, identify relevant dispositions of
civility and the behaviors that you have learned and need to practice in the situations
presented. Consider also the benefits that you and others realize by the choices that you make.
Please be sure to thoroughly answer all the question below each scenario.
Self-Assessment #1: See a Penny, Pick it Up – Imagine that you are leaving a grocery store and
you notice a car pulling out of the parking space next to yours. The car leaves the shopping
center lot without incident or any reason to be remembered. When you get to your car, you
notice an envelope lying on the ground in the recently vacated parking space. The envelope
has no writing on it to indicate who the owner might be, and it contains seven $20 bills and a
handwritten note that reads: For Sam. You look around and notice that nobody has observed
your discovery.
1.
2.
3.
4.
What would you do?
Would you act differently if the envelope contained only $5?
Would you act differently if the envelope contained $5,000?
How might your course of action change if you believed that the money was a
grandmother’s gift to an economically disadvantaged boy who is saving to go to college?
5. Would you do anything differently if you believed that Sam was a pet dog and the
money was for buying a small television for his doghouse?
Self-Assessment #2: Civility at the Finish Line – Imagine that you have been in line over two
hours, waiting to receive a government service. You had not anticipated such a long wait and
are now likely to be late for an important meeting. When you get near the front of the line (the
second spot, in fact), the clerk announces that she can only serve one more customer before
she has to close the station. It will be another hour before the station will reopen. Unlike the
person ahead of you in line, the clerk is of the same race and ethnicity as you. Also, it is clear
from the few papers that you hold in your neat folder that your service needs are much less
complicated than those of the person ahead of you who is holding a thick and untidy pile of
documents. The clerk smiles at you, apologizes in a respectful tone to the man at the front of
the line, and gestures for you to come to the counter.
1. What will you do?
2. Would you act differently if you received this preferential treatment solely on the basis
of the apparent simplicity of your business (that is, you were not of a different race or
ethnicity than the person ahead of you in line)?
3. Would you feel differently about this opportunity if, for the past two hours, you have
had to endure listening to the man ahead of you speaking loudly and rudely to his wife
on the cell phone?
4. Would your actions be influenced by the fact that the important meeting you might miss
is worth thousands of dollars to you?
5. Would you act differently if the man ahead of you also had an important matter to
attend to buy can’t because of waiting an extra hour in line?

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