survey question for Dissertation

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Hii would like to create survey questions for this research project. here is research topic.Topic: Examination of how corporate social responsibility affects
the financial performance of small businesses in Western Kentucky. Make sure all question is 12 to 15 multiple choice question relate to my study topic, and also i am attaching my disseration alignment paper so you can relate with this.Data will be collected through a survey with multiple-choice questions distributed to three leaders and decision-makers in fifteen private and franchise-owned small businesses. Questionnaire forms will be distributed among two groups: private and franchise-owned businesses in Western Kentucky. The sample will be selected from the small business industry in Western Kentucky, particularly the leader must have at a minimum, two to three years of experience and is familiar with CSR. This Quantitative research aims to confirm or test something a theory.

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Dissertation Alignment Exercise
Purpose: The purpose of this document is to outline the alignment in your dissertation. Picking
the right topic to research is critical to the success of the student. By completing and using this
document, the student is able to outline and successfully write the proposal (chapters 1-3). Please
answer each question as asked, providing proper references where needed.
When choosing a research topic, utilize the following sections to help narrow down the topic.

What is the problem and what references support (have about 3 references
supporting) the problem?
The problem is small retail business owners in Western Kentucky lack awareness of the potential
benefits CSR implementation impacting their financial performance. The study will focus on
small business owners as the leaders and decision-makers in private and franchise owned using
corporate social responsibility to affect their financial performance of small retail businesses in
Western Kentucky. According to Pestana (2023), it is essential to understand how corporate
social responsibility influences the community and their relationship with the small businesses in
the region, providing different products and services through different retailers. Comprehending
the issues related to CSR is key to providing critical insights as to why small businesses in
Western Kentucky should handle the different challenges they face (Murphy, n.d.). Socially
responsible companies have a greater tendency to adopt ethical leadership, and this relationship
has a positive impact on financial performance (Saha et al., 2020).

What is the research topic?
Examination of how corporate social responsibility affects the financial performance of small
businesses in Western Kentucky.

What is the research design? (e.g. Qualitative or Quantitative)
The research design that will be used is quantitative. This quantitative research design is causalcomparative which examines differences between private and franchise owned using corporate
social responsibility to affect their financial performance of small retail businesses in Western
Kentucky.
• What is the method of your design? (Please review either Appendix F or H of the
Dissertation Research Handbook – Consult Announcements or live chats for details)
The method of design that will be used is a case study focusing on understanding small
businesses in Western Kentucky and their different challenges. This is important to come up with
a lasting solution to small businesses’ challenges.

What is the research question (qualitative) or hypothesis (quantitative)?
R1: How does corporate social responsibility affect the financial performance of small
businesses in Western Kentucky?
R2: How do leaders and decision-makers in private and franchise-owned small businesses
corporate social responsibility implementation to affect their financial performance in Western
Kentucky?
R3: How do leaders and decision-makers in private and franchise-owned small businesses view
the benefits of CSR to the relationship between customers and small business owners in Western
Kentucky?

How will the data be collected? What is the population you would like to address?
Where will you select your sample from?
Data will be collected through a survey with multiple-choice questions distributed to three
leaders and decision-makers in fifteen private and franchise-owned small businesses.
Questionnaire forms will be distributed among two groups: private and franchise-owned
businesses in Western Kentucky. The sample will be selected from the small business industry in
Western Kentucky, particularly the leader must have at a minimum, two to three years of
experience and is familiar with CSR. This Quantitative research aims to confirm or test
something a theory.

What is the Theoretical Framework? (What theories covered in the program are
associated with your topic?) Please list and explain each construct in the theory and
how they are mapped to your Research Questions.
The research conducted in Western Kentucky on the financial performance of small retail private
and franchise-owned businesses in relation to corporate social responsibility (CSR) is
underpinned by the theoretical framework encompassing the Stakeholder Theory. The
aforementioned theoretical frameworks provide the foundational concepts for comprehending the
complex dynamics inherent in corporate social responsibility (CSR) and its impact on small
retail businesses in Western Kentucky (Saha et al., 2020).
The Stakeholder Theory emphasizes the interdependent connections between small retail
business and their diverse stakeholders, including consumers, employees, suppliers,
communities, and investors. This approach places significant emphasis on the necessity of
generating value for all stakeholders involved (Saha et al., 2020). Within the scope of my
research, this approach offers a significant contribution by facilitating the analysis of how
corporate social responsibility (CSR) affects stakeholder relationships and therefore affects the
financial performance of small retail industry in Western Kentucky. Through the integration of
these theoretical frameworks, my research is firmly rooted and prepared to investigate the
complex connections between corporate social responsibility (CSR) and financial performance
within the small business sector of Western Kentucky.
Questions
Aim
How does corporate
The aim is to investigate the
social responsibility
relationship between small retail
affect the financial
businesses’ financial performance in
performance of
Western Kentucky and corporate social
small businesses in
responsibility (CSR) practices.
Western Kentucky? Through an analysis of how small retail
businesses, both privately and
franchise-owned, conduct CSR
initiatives, the study seeks to offer a
thorough understanding of the
connections between CSR efforts and
financial results. In particular, the study
aims to determine whether a
meaningful correlation exists between
enhanced financial performance and
corporate social responsibility (CSR)
practices. Additionally, it investigates
any possible distinctions in the
implementation and consequences of
CSR across privately held and
franchised owned. The results of this
study will add to the body of
knowledge about how corporate social
responsibility (CSR) can improve
financial performance in the particular
setting of small retail businesses in
Western Kentucky
To investigate the utilization of
How do leaders and
corporate social responsibility (CSR)
decision-makers in
practices by executives and decisionprivate and
makers in small businesses, both
franchise-owned
privately held and franchise-owned,
small businesses
located in Western Kentucky.
corporate social
responsibility
implementation to
affect their
financial
performance in
Western Kentucky?
Hypothesis
It is hypothesized that small retail
businesses in Western Kentucky
benefit greatly from engaging in
corporate social responsibility
(CSR) measures. The purpose of
this research is to learn how much
of a role CSR plays in the longterm prosperity of mom-and-pop
shops in the area. This study aims
to shed light on the possible
advantages of adopting CSR
efforts for small businesses in
Western Kentucky by
investigating the relationship
between CSR activities and
financial outcomes.
It is hypothesized that executives
and decision-makers in small
businesses, whether privately
owned or franchise-operated,
located in Western Kentucky,
might potentially achieve
improved financial performance
by effectively implementing
corporate social responsibility
(CSR) programs. This hypothesis
posits that prioritizing CSR is a
key factor in determining the
financial outcomes of these
organizations. This study posits
that the level of familiarity and
expertise in corporate social
responsibility (CSR) among
business executives will have a
significant influence on the
financial outcomes of
implementing CSR practices in
the area.
How do leaders and
decision-makers in
private and
franchise-owned
small businesses
view the benefits of
CSR to the
relationship
between customers
and small business
owners in Western
Kentucky?
To investigate the perceptions of
leaders and decision-makers in
privately owned and franchise-operated
small businesses in Western Kentucky
regarding the advantages of corporate
social responsibility (CSR) and its
influence on their customer
relationships. This study aims to
explore the attitudes and perceptions of
individuals towards the benefits that
corporate social responsibility (CSR)
efforts offer in their interactions with
the consumer base.
It is hypothesized that executives
and decision-makers in privately
owned and franchise-operated
small businesses in Western
Kentucky may have divergent
attitudes and perspectives
concerning the advantages of
corporate social responsibility
(CSR) and its impact on customer
interactions. The variety of
attitudes towards corporate social
responsibility (CSR) can vary
from very positive perspectives
that emphasize the substantial
benefits of CSR in improving
customer relationships, to more
neutral or even skeptical
positions.
References
Pestana, Z. (2023, July 25). Small Business Social Responsibility: Benefits, Ideas & Examples.
Digital banking singapore. https://aspireapp.com/blog/small-business-socialresponsibility
Murphy, C. B. (n.d.). Why is social responsibility important to some businesses?. Investopedia.
https://www.investopedia.com/ask/answers/041015/why-social-responsibility-importantbusiness.asp#:~:text=Social%20responsibility%20programs%20can%20boost,increase%
20customer%20retention%20and%20loyalty.
Saha, R., Cerchione, R., Singh, R., & Dahiya, R. (2020). Effect of ethical leadership and
corporate social responsibility on firm performance: A systematic review. Corporate
Social Responsibility Environmental Management, 27(2), 409
429. https://doi.org/10.1002/csr.1824

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