summarize the article

Description

Assignment Question(s):

1.In your own words, summarize the article. ( 150 – 200 words ) ( 3 marks )

2.To which extent do you agree or disagree with the author point of view “that internal customers’ needs are important as externals to create a true quality environment” and Why? ( 150 – 200 words ) ( 4 marks )

3. Discuss the tools needed to operate within the new environment as indicated by the author. ( 150 – 200 words) ( 3 mark )

Important Notes: –

For each question, you need to answer not in less than 150 Words.

Support your answers with course material concepts, principles, and theories from the textbook and scholarly, peer-reviewed journal articles etc.

Use APA style for writing references.

Answers

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