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JWI 554: Delivering Quality
Six Sigma Project Proposal
Assignment: Six Sigma Project Proposal
Due: Sunday, midnight of Week 10 (40% of course grade)
Overview
You will be given an opportunity to help a (fictitious) company that has been struggling with quality issues
related to the production and delivery of its products. Senior management has determined they need to
seek external expertise to help them identify the source(s) of the problem(s) and develop a quality
improvement plan. The company published a Request for Proposal (RFP), and you have decided to
respond to the RFP with an outline of how you would design and manage a Six Sigma project to improve
quality.
You will be provided with a document containing an overview of the company’s history and its quality
challenges that will include the RFP. This information is important in guiding you to where you should
focus your efforts. Using what you have learned, you will prepare your proposal for senior management
focusing on the define, measure, analyze, improve, and control phases of a Six Sigma project in which
you will describe the specific tasks you will undertake to complete the steps of the LSS DMAIC Road Map
as described in the LSS Handbook in How to Manage Lean Six Sigma Projects by Dr. Richard Chua.
To win the contract, your proposal must demonstrate your expertise, but it must also be clear and
accessible so that it is understandable by non-experts. To do this, you must provide sufficient focus on
technical elements while telling a compelling story about how you will partner with the client to improve
quality. Your proposal should highlight how you plan to execute the steps outlined in the LSS DMAIC
Road Map, including the types of data, tools, and techniques to be used and how you plan to use them.
Remember that a good proposal is more than just a summary of what you will do. It must include why the
steps you propose are important and how they will support the success of the project.
Instructions
Submit your proposal in Word.
1. Present the problem, goal, and scope statements of the project.
2. Provide operational definitions for quality, defects, and key metrics.
3. Include details how you plan to execute (organizationally and technically) the steps of the
DMAIC Road Map – including what data is needed and how data will be collected and analyzed,
tools to be used, locations, and how key stakeholders are involved – for the Define, Measure,
Analyze, Improve and Control phases.
4. Describe how you plan to set the company up for future success; include specifics and any
Operational Excellence tools to be used.
5. Your proposal must clearly present your plan and tell a story. While this is a “technical” proposal
delivered to senior management, you should assume that not everyone reading it will have a
background in the tools of statistics or a Six Sigma project.
© Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This
document is subject to change based on the needs of the class.
552 Six Sigma Project Proposal (1234)
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JWI 554: Delivering Quality
Six Sigma Project Proposal
Submission Requirements
•
Your work is to be submitted in Word.
•
Total length should be 6 to 7 pages (not including cover page and references page).
•
Include a cover page containing the title of the assignment, your name, your professor’s name,
the course title, and the date.
•
Include a references page at the end documenting sources and in-text citations.
•
Use double-spaced, professional font (Times New Roman or Ariel), 10-12 font size.
•
Include headings to identify main topics and subtopics.
•
Separate paragraphs by a single space.
© Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This
document is subject to change based on the needs of the class.
552 Six Sigma Project Proposal (1234)
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JWI 554: Delivering Quality
Six Sigma Project Proposal
RUBRIC: Six Sigma Project
CRITERIA
Organizational
Approach to the
Project
Weight: 25%
Proper Use of
DMAIC Tools &
Techniques:
Weight: 20%
Identification of
Data and Data
Collection Plan
Weight: 20%
Honors
High Pass
Pass
Low Pass
Unsatisfactory
Proposal includes an
excellent overview of
the scope for the
project; there are no
gaps in the rationale
or logic of the project
flow; explanation of
how the DMAIC
roadmap will be
implemented by the
consultant and the
client is logical and
is supported by
details on locations,
timing, and
stakeholder roles
and involvement.
Proposal includes a
very good overview
of the scope for the
project; any gaps in
the rationale or logic
of the project flow
are minor;
explanation of how
the DMAIC roadmap
will be implemented
by the consultant
and the client is
logical and is
supported by details
on locations, timing,
and stakeholder
roles and
involvement.
Proposal includes a
good overview of the
scope for the
project; may contain
some gaps in the
rationale or logic of
the project flow;
explanation of how
the DMAIC roadmap
will be implemented
by the consultant
and the client is
logical but would
benefit from
additional specificity
on locations, timing,
and stakeholder
roles and
involvement.
Proposal includes a
basic overview of
the scope for the
project but contains
gaps in the rationale
or logic of the project
flow including
missing steps or an
overly vague
explanation of how
the DMAIC roadmap
will be implemented
by the consultant
and the client.
Proposal lacks a
clear overview of the
scope and rationale
for the project;
contains gaps in the
logic of the project
flow including
missing steps or
failure to explain
how the DMAIC
roadmap will be
implemented by the
consultant and the
client.
Proposal includes
clear references to
tools and techniques
to be used to
support each phase
of the DMAIC
Roadmap; proposed
tools are well
chosen and are the
optimal for
application in all five
of the DMAIC
phases.
Proposal includes
clear references to
tools and techniques
to be used to
support each phase
of the DMAIC
Roadmap; proposed
tools are well
chosen and
demonstrate a good
understanding of
their application in
all five of the DMAIC
phases.
Proposal includes
clear references to
tools and techniques
to be used to
support each phase
of the DMAIC
Roadmap; includes
proposed tools that
are not optimal in no
more than one of the
DMAIC phases.
Proposal includes
general references
to tools and
techniques to be
used to support
each phase of the
DMAIC Roadmap;
includes proposed
tools that are not
optimal in no more
than two of the
DMAIC phases.
Proposal lacks
specific references
to tools and
techniques to be
used to support
each phase of the
DMAIC Roadmap or
includes proposed
tools that are not
appropriate for three
or more of the
DMAIC phases.
Identification of data
that will be needed
is clear and logical;
rationale for why the
data has been
selected and
explanation of how
the data will
collected is very
detailed and
realistic; includes
excellent summary
details on sample
sizes, timing, and
methodology with no
critical details
missing.
Identification of data
that will be needed
is clear and logical;
rationale for why the
data has been
selected and
explanation of how
the data will
collected including
details on sample
sizes, timing, and
methodology is very
good with no critical
details missing.
Identification of data
that will be needed
is clear and logical;
rationale for why the
data has been
selected and
explanation of how
the data will
collected including
details on sample
sizes, timing, and
methodology may be
missing a few critical
details.
Identification of data
that will be needed
meets minimal
requirements but
lacks a clear or
logical rationale for
why the data has
been selected;
explanation of how
the data will
collected including
details on sample
sizes, timing, and
methodology is
missing critical
details.
Identification of data
that will be needed
is missing, unclear,
and/or lacks
rationale for why the
data has been
selected; missing or
unclear explanation
of how the data will
collected including
details on sample
sizes, timing,
methodology, and
other critical details.
© Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This
document is subject to change based on the needs of the class.
552 Six Sigma Project Proposal (1234)
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JWI 554: Delivering Quality
Six Sigma Project Proposal
Decisions &
Actions
Weight: 20%
Professional
Formatting of
Proposal
Including:
Grammar, Visual
Appeal, and
Citations
Weight: 15%
Explanation of
decisions and
actions is excellent;
thoroughly aligned to
the quality problems
and data in each
phase of DMAIC;
post-project plan for
sustaining the gains
in quality is excellent
and includes very
good detail on how
the plan will be
implemented with an
excellent
understanding of,
and plan for,
balancing quality
control and agility to
meet changing
market demands.
Explanation of
decisions and
actions is clear and
logical; well aligned
to the quality
problems and data
in each phase of
DMAIC; post-project
plan for sustaining
the gains in quality is
very good and
includes good detail
on how the plan will
be implemented.
Explanation of
decisions and
actions is clear and
logical; mostly
aligned to the quality
problems and data
in each phase of
DMAIC but may
include minor
disconnects or
places where the
logic is unclear;
post-project plan for
sustaining the gains
in quality is good
and includes
acceptable detail on
how the plan will be
implemented.
Explanation of
decisions and
actions is included
but may lack a clear
rationale or support;
may not be fully
aligned to the quality
problems and data
in each phase of
DMAIC; post-project
plan for sustaining
the gains in quality is
basic and would
benefit from
additional detail and
alignment to the
quality issues
addressed by the
project.
Explanation of, and
rationale for,
decisions and
actions are missing,
unclear, or not
supported by the
quality problems and
data in each phase
of DMAIC; lacks a
post-project plan for
sustaining the gains
in quality or project
plan is not clear or
supported by an
understanding of the
quality issues
addressed by the
project.
Proposal is succinct,
exceptionally wellwritten and
professional in
appearance.
Proposal is succinct,
well-written, and
professional in
appearance.
Proposal is wellwritten and generally
professional in
appearance.
Proposal is partially
well-organized and
professional in
appearance.
Conforms to length
requirements.
Conforms to length
requirements.
Grammatical and
mechanical usage
errors, if any, are
minor and have no
impact on the flow.
There may be a few
grammatical and
mechanical usage
errors, but they do
not have a major
impact on the flow.
Has several
grammatical and
mechanical usage or
spelling errors that
make parts of the
proposal difficult to
understand.
Proposal is missing
significant content or
is generally
unprofessional in
appearance due to
multiple grammatical
and mechanical
usage or spelling
errors.
Conforms to length
requirements.
There are no
grammatical and
mechanical usage
errors.
All
recommendations,
assertions, and facts
are very well
supported with intext citations and
references.
Most of the
recommendations,
assertions, and facts
are supported with
in-text citations and
references.
Most of the
recommendations,
assertions, and facts
are supported with
in-text citations and
references.
Some
recommendations,
assertions, and facts
are supported with
in-text citations and
references.
Most
recommendations,
assertions, and facts
are not supported
with in-text citations
or references.
© Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This
document is subject to change based on the needs of the class.
552 Six Sigma Project Proposal (1234)
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