Description
reply 1.
days ago
User’s profile picture ABDULMAJEED ALHAMAM
Role during Internship
COLLAPSE
During my internship experience, I have had the chance to work within two departments:
– Infection prevention and control
– Quality and patient safety department
I was fortunate enough to have the chance to take full responsibility for the hospital’s KPIs.
I created an interactive dashboard to help analyze the previous data for each department’s KPIs, and from there I had the responsibility of collecting new data every month, analyzing that data, and helping formulate an action plan for any affected KPI during the month.
I also got the chance to help the hospital during their JCI re-accreditation.
As an Intern I was able to put many of the concepts I learned as a student into practice, which helped me retain the information, and understand why my academic plan was shaped the way it was by SEU.
Some of the new skills I acquired during my internship included:
– Interactive dashboard creation.
– Patient safety triggers formulation and process.
– Medical best practices that are followed by the hospital and encouraged by the MOH.
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Reply 2
SHADEN ALMOJEL
DQ1
COLLAPSE
Internship in Quality and Patient Safety
Briefly describe your role in the internship.
In my internship, I am a member of the Quality and Patient Safety team, and my role is to gain profound knowledge in quality management, make in-depth analyses of patient safety protocols, and participate actively in bringing about specific measures in patient care delivery. Acting in the role of Quality and Patient Safety intern, I handle a wide scope of activities that are tremendous for sustainable and efficient healthcare systems. Formulating in-depth studies of existent patient safety procedures and working together with cross-functional teams are my main responsibilities. For that, the responsibilities require not only a deep understanding of all the details in terms of ensuring the well-being of patients and smooth operation of healthcare processes but also professionalism and accuracy as well.
The detailed work of the Quality and Patient Safety Department, with whom I have collaborated, helped me realize that the field is complex and multifaceted. With my experience, I have not only improved my technical skills but have also gained knowledge about the relevance of effective workplace dynamics operating in a fast-paced healthcare environment (Bandhu et al., 2020). As an intern, this trust is given to me where I utilize my knowledge to help design, implement, and review structures and resources that directly affect how services are provided, which cultivates a sense of responsibility and accountability that goes beyond academic requirements.
What differences have you noticed as you have transitioned from your role as a student to an intern?
The transition from the assiduous learner in Quality and Patient Safety to the odd position of an intern was a process of deep differentiation and changed thoughts. My academic study heart was centered only on the theoretical framework, acquiring the foundational knowledge in quality management basics. Nonetheless, the implementation of the theoretical foundation of statistics from the classroom to the actual setting within the Quality and Patient Safety Department was needed.
Exams and tests were the standard evaluative tools, which served as markers of the extent of my comprehension of theoretical concepts. In short, during the job phase, one must keep checking, shifting the stress to the imperative of working with patients now (Katsuda & Naito, 2022). This transformation has been paramount, necessitating an amicable blending of students’ academic knowledge and the practical issues on quality management and patient safety as a ‘one package’ learning.
Interacting with experienced colleagues has brought me the true picture of the complex issues concerning teams and communications, as well as the immense quality of adaptability in the changing environment of healthcare quality management. The complexity is increased, and choices made are concrete, making it difficult to ignore that it is not just a transition of role but an evolvement to a professional who has an integrated knowledge of what is involved in governing the quality and safety standards of healthcare.
Lastly, the internship has shown me reasons why ethical considerations in decision-making are so vital. Contrary to the classroom setting scenario, when ethics discussions are usually abstract, the real-world context needs one to make immediate and proper decisions to solve a problem that appears to be ambiguous. This transition has been a very notable learning experience, which has brought me professional growth and a holistic understanding of the personal responsibilities that come with a career in quality and patient safety.
What new knowledge or skills did you learn since the beginning of the internship?
Concerning the Quality and Patient Safety Department internship journey starting, it has been full of continuous learning and career growth. One of the key enablers for me has been the opportunity to test various quality improvement tools that I have learned in practice. I have learned about the foundations of root cause analysis, the development of performance improvement projects, and the nuances associated with developing, implementing, and evaluating quality improvement plans.
The hands-on experience attained at the Quality and Patient Safety Department has substantially broadened my technical know-how on the application of Lean and Six Sigma methodologies considerably. They are more than just skills that will help uncover inefficiencies, perform better, and continuously improve the quality of healthcare.
Moreover, dealing with realistic problems related to patient protection improves my skills in managing risks and collecting information about adverse events. The internship allows me to see the relevance and implementation of safety measures like routine safety audits and staff training that, in turn, boosts healthcare safety (Teekens et al., 2021). I have learned that quality management and patient safety are engaged in mutually beneficial partnerships. It has seriously affected the work process and, as a result, the decisions made within the department.
Apart from all the above, it is this first-hand involvement that has created an alertness toward the continually developing system of healthcare policies and regulations. As I advance in my career, keeping up-to-date with industry conditions, regulations, and the latest practices is a matter that deeply concerns me. This prolonged learning process, which I acquired with my master’s degree, goes beyond the academic knowledge, serving as a real-life context that prepares me for the rapidly changing healthcare sector.
References
Bandhu, H. C., Bandhu, S. D., Raje, S., & Singh, G. (2020). A Study of Self-Perceived Competence of Medical Interns in India. South Asian Research Journal of Applied Medical Sciences, 2(4), 37-43. https://sarpublication.com/media/articles/SARJAMS_…
Katsuda, A., & Naito, Y. (2022). Value Co-creation through technical intern trainees in Japanese healthcare. Eurasian Journal of Business and Management, 10(1), 27-36. https://search.proquest.com/openview/1c9187413ac38…
Teekens, T., Giardini, F., Zuidersma, J., & Wittek, R. (2021). Shaping resilience: how work team characteristics affect occupational commitment in health care interns during a pandemic. European Societies, 23(sup1), S513-S529. https://www.tandfonline.com/doi/abs/10.1080/146166…
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