Quality Metrics Problem

Description

The textbook notes that, “a quality metric describes what is being measured and how it will be measured during the Control Quality process.” A quality mantra attributed to Peter Drucker is, “If you can’t measure it, you can’t improve it.” So, it is important to use the SMART approach to goal setting in creating quality metrics at least at the highest level of the project plan and, in many cases, at the task level.Open the attached “Project Quality Metrics Template.” Create quality metrics for each of the five project phases aligned with the task specifics.Submit the completed file, “Project Quality Metrics Template” (i.e., MS Excel file), ensuring your last name is included in the filename.APA style is not required, but solid academic writing is expected.

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MGT-640 Project Quality Metric Template
ID
1
Task
TECHNOLOGY REFRESH PROJECT
Quality Metrics
Resource Assignments
Initiating
2
3
4
5
6
7
8
Meet with key stakeholders
Finalize statement of work
Secure project team leads
Finalize stakeholder register
Develop project charter
Finalize project charter
Project Manager
Project Analyst
Project Manager
Project Analyst
Project Manager
Project Manager
Planning
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
Scope Planning
Requirements
Develop/finalize functional requirements
Develop/finalize hardware requirements
Develop/finalize software requirements
Develop/finalize requirements traceability matrix
Finalize project deliverables
Develop scope statement
Finalize/Update WBS
Schedule (Time) and Cost Planning
Finalize hardware/software costs
Update activities and duration estimates
Human Resource Planning
Finalize resource requirements
Finalize project costs
Identify training requirements
Complete training activities
Quality Planning
Determine impacted quality processes
Finalize quality management plan
Risk Planning
Update project risks
Draft risk register
Finalize risk management plan
Finalize Project Plan
Finalize communications management plan
Finalize procurement management plan
Finalize stakeholder management plan
Finalize project schedule/cost baseline
Finalize project plan
Obtain approval for project plan
Senior Systems Test Engineer
Senior Hardware Engineer
Senior Software Engineer
Systems Test Engineer
Project Manager
Project Manager
Project Analyst
Senior Hardware Engineer
Project Analyst
Project Manager
Project Manager
Project Analyst
Hardware Engineer,Senior Software Engineer
Systems Test Engineer
Systems Test Engineer
Project Manager
Project Analyst
Project Manager
Project Analyst
Contracts Analyst
Project Analyst
Project Analyst
Project Manager
Project Manager
Executing
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
Hardware
Procure hardware from suppliers
Software
Obtain software OS licenses
Obtain software application licenses
Pilot Testing
Setup test area
Load software onto pilot machines
Validate functionality
Deployment
Configure production hardware
Deploy production hardware
Load software to deployed hardware
Testing
Validate startup on deployed hardware
Perform OS testing
Perform application testing
Obtain formal sign-off from users
Hardware Engineer
Software Engineer
Senior Software Engineer
Systems Test Engineer
Software Engineer
Software Test Engineer
Hardware Technician
Hardware Technician
Software Engineer
Software Test Engineer
Software Test Engineer
Systems Test Engineer
Project Manager
Monitoring and Controlling
60
61
62
63
64
65
66
67
Formal Customer Review 1
Hold formal customer review after project plan approval
Update project plan
Formal Customer Review 2
Obtain updates regarding key deliverables from project team
Hold formal customer review after pilot testing
Update project plan
Project Manager
Project Analyst
Project Manager
Project Manager
Project Analyst
Closing
68
69
70
71
72
73
74
75
76
77
78
79
External
Finalize procurement with suppliers
Customer Approval
Hold final customer review
Prepare/submit final customer report
Audit against contractual deliverables
Obtain final customer approval
Internal
Hold lessons learned meeting
Update final internal report
Hold project team celebration event
Contracts Analyst
Project Manager
Project Analyst
Project Manager
Project Manager
Project Analyst
Project Analyst
Project Manager

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