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Task(s)
New skill(s)
What are the activities and tasks given to you
during this month?
This month I was assigned to the reception department
Implemented using OLA software
To add appointments
Confirming that the patient arrives at the appointment
What skills did you learn through the month?
Gain the skill of flexibility and dealing with patients
Integration with employees
How many meetings did you attend?
Meeting(s)
Difficulty/ Challenge(s)
nothing
What are the difficulties you had this month?
Verifying registered patient data and matching it with
official documents
Dealing with patients who suffer from poor medical
condition
How did you overcome these difficulties?
Requesting and verifying the correct documents
Help them reach the doctor as quickly as possible
What did you learn from completing the tasks
Speed in adding appointments and confirming the
arrival of patients
Learning
What did you want to learn more?
Delve deeper into the center’s program by updating
patient data
Adding family members (newborns)

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