Description
Critically evaluate current management practices of Qatar airways and recommend changes the organization needs to maintain its success as best airline in aviation industry.
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BPP Business School
Coursework Cover Sheet
Please use this document as the cover sheet of for the 1st page of your assessment.
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(SRN)
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MSc Management
Management Essentials
Summative Assessment Brief (CW1)
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1. General Assessment Guidance
•
Your summative assessment for this module is made up of this Coursework submission which
accounts for 100% of the marks
•
Please note late submissions will not be marked.
•
You are required to submit all elements of your assessment via Turnitin online access. Only
submissions made via the specified mode will be accepted and hard copies or any other digital
form of submissions (like via email or pen drive etc.) will not be accepted.
•
For coursework, the submission word limit is 5000 words. You must comply with the word count
guidelines. You may submit LESS than 5000 words but not more. Word Count guidelines can be
found on your programme home page and the coursework submission page.
•
Do not put your name or contact details anywhere on your submission. You should only put
your student registration number (SRN) which will ensure your submission is recognised in the
marking process.
•
A total of 100 marks are available for this module assessment, and you are required to achieve
minimum 50% to pass this module.
•
You are required to use only Harvard Referencing System in your submission. Any content which
is already published by other author(s) and is not referenced will be considered as a case of
plagiarism.
You can find further information on Harvard Referencing in the online library on the VLE. You can
use the following link to access this information:
https://bpp.libguides.com/c.php?g=699362&p=5022940
•
BPP University has a strict policy regarding authenticity of assessments. In proven instances of
plagiarism or collusion, severe punishment will be imposed on offenders. You are advised to
read the rules and regulations regarding plagiarism and collusion in the GARs and MOPP which
are available on VLE in the Academic registry section.
•
You should include a completed copy of the Assignment Cover sheet. Any submission without
this completed Assignment Cover sheet may be considered invalid and not marked.
ME(S)_CW1
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2. Assessment Brief
This module is assessed through one graded element worth 100%. You must achieve at least
50% to pass the module.
For this assignment you will create a Business Consultancy Report based on Qatar Airways,
written in an academic style.
Qatar Airways Case Study
Background of Qatar Airways
Qatar Airways is the national airline of the State of Qatar and one of the aviation industry’s big
success stories. Operations began in 1994 when the airline was a small regional carrier serving a
handful of routes. The airline was re-launched in 1997 under the mandate of His Highness The
Father Emir, Sheikh Hamad bin Khalifa Al Thani, who outlined a vision to turn Qatar Airways into
a leading international airline with the highest standards of service and excellence.
Qatar Airways has since become one of the fastest growing carriers in the history of aviation
with unprecedented expansion averaging double digit growth year on year. The airline has
developed under the dynamic leadership of Group Chief Executive, His Excellency Mr. Akbar Al
Baker, appointed in 1997, who has been instrumental in turning Qatar Airways into an awardwinning carrier and the best in the world. Under Mr. Al Baker’s stewardship, Qatar Airways has
matured into a leading force in regional and global aviation, earning many admirers around the
world for its excellent standards of service.
In April 2011, Qatar Airways reached a milestone reaching 100 destinations in its global route
map. Two months later, the airline achieved a remarkable feat, just 14 years after its re-launch,
being named Airline of the Year 2011 at the annual Skytrax World Airline Awards with over 18
million travellers worldwide casting their votes.
In July 2012, Qatar Airways was once again named Airline of the Year 2012, holding onto its title
for the second consecutive year.
Qatar Airways joined Oneworld, as of 30 October 2013, with integration into the global alliance
completed within one year of the October 2012 joining announcement.
Qatar Airways remains the only Gulf airline member in any of the big three global alliances.
In 2014 the airline became the global launch customer of the first Airbus A350.
In June 2015, Qatar Airways achieved a major accomplishment receiving the Skytrax Airline of
the Year 2015 accolade for a third time.
2016 to date has seen another year of notable expansion for the leading airline.
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Qatar Airways won World’s Best Business Class; Best Business Class Airline Lounge and Best
Airline Staff Service in the Middle East at the Skytrax Awards and announced a commitment for
100 Boeing aircraft: 10 777s, 30 787- 9s and 60 737 MAX aircraft, to power its future growth.
One of the biggest orders in the airline’s history, worth more than US$90 billion, the
announcement brought the total number of aircraft the airline has on order to more than 350.
Qatar Airways also announced a new order for three G650ERs private jets on the opening day of
the 2016 Farnborough Air show in July, demonstrating continued growth and expansion of its
Qatar Executive division.
Qatar Airways will become the first airline in the world to meet and exceed ICAO’s Global
Aeronautical Distress Safety System (GADSS) requirement for aircraft location management,
through a partnership with FlightAware and Aireon, LLC using its Global Beacon technology,
which will provide minute by minute tracking capabilities.
Further information can be found on the following reference:
Qatar Airways, 2017. ‘THE QATAR STORY’.[online] Available at:
[Accessed 27 September 2022].
It is recommended that you should carry out a substantial amount of individual research to
strengthen your understanding of the business context and the preferred style of management
practice.
ME(S)_CW1
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Assessment Tasks
Acting as a Business Consultant, you are required to develop a business report for Qatar Airways
utilising the techniques and concepts you have covered in the module. You are required to
critically evaluate current management practices at Qatar Airways and recommend changes that
the organisation needs to implement in order to maintain its success as the best airline in the
aviation industry.
The report must cover the following sections:
•
Introduction
Provide an overview of the purpose of your report including an indication of the contents, with a
definition of leadership and management and why this is important in the case of Qatar Airways.
•
Task 1 – Management Practices (20 Marks; LO1)
o
o
Identify and critically analyse the mission, values, and management practices within Qatar
Airways.
Critically assess whether the management practices are aligned to the mission and
values of the airline.
Support your arguments with reference to appropriate academic literature, case study materials
and your independent research
•
Task 2 – Analysis of Business Challenges (20 Marks; LO2)
o
Identify and critically discuss the key challenges that Qatar Airways is encountering in the
current environment.
Critically discuss how the organisation’s current management competency of Creativity and
Innovation will enable its managers to resolve the challenges identified.
Critically evaluate what improvements Qatar Airways management need to implement in
their management competency of Decision-making in order to mitigate the challenges
identified.
o
o
Support your arguments with reference to appropriate academic literature, case study materials
and your independent research
•
Task 3 – Management Behaviours of Emotional Intelligence on Employee Engagement and
Organisational Performance (20 Marks; LO3)
Critically evaluate the potential impact of Qatar Airways management’s Emotional Intelligence in
promoting high levels of employee engagement and organisation performance.
Support your arguments with reference to appropriate academic literature, case study materials
and your independent research
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• Task 4 – Management competencies development (30 marks; LO4)
Critically assess any 2 of the following management competencies using relevant models /
frameworks to propose what developments are required for Qatar Airways management
practices in order to continue their success as the best airline in the aviation industry:
i.
ii.
iii.
iv.
Managing Resilience
Managing Stakeholder Relationships
Managing Conflict and Negotiation
Managing Teams
Support your arguments with reference to appropriate academic literature, case study materials
and your independent research
• Conclusion (250 words)
Provide a conclusion that summarises the changes you recommend that the organisation needs
to implement in order to maintain its success as the best airline in the aviation industry.
•
Presentation and Referencing (10 Marks):
Your report structure should include the following sections:
o
o
o
o
o
o
o
o
o
o
o
Cover page (BPP University Administration Cover Sheet)
Table of Contents
List of Abbreviations (if appropriate)
Introduction
Task 1:
Task 2:
Task 3:
Task 4:
Conclusion
References
Appendix (if required)
Word count: 5000 words
Word count – only applies to the main body (shown in bold); i.e., cover page, table of
content, list of abbreviations, references, assessment self-evaluation and appendix are not
part of the 5000-word count.
If you have any further questions about this coursework assignment, please contact the module
leader or your tutor.
ME(S)_CW1
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Tip for Mapping the Assessment towards Module Topics and Module Learning Outcomes (LOs) with
suggested word count
Assessment
Task
Module Topic
Marks
Task 1 Management
Practice
Task 2 –
Analysis of
Business
Challenges
Module Overview and
Introduction (Topic 0)
20
Managing Yourself Creativity (Topic 1)
Managing Yourself Decision-Making (Topic 2)
20
Task 3 Management
Behaviours on
Employee
Engagement
and
Organisational
Performance
Managing Yourself Emotional Intelligence
(Topic 3)
20
Task 4 –
Management
Competencies
Development
Managing Yourself Resilience (Topic 4)
Managing Relationships Stakeholders (Topic 5)
Managing RelationshipsConflict and Negotiation
(Topic 6)
Managing Teams Teamwork (Topic 7)
See Marking Guide in
Section 3
30
Presentation
and Structure
Introduction
Conclusion
1500
L04 – Defend skills required
to be an effective manager
in a given business context
10
250
250
100
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Suggeste Module LOs
d Word
Count
1000
LO1 – Critically assess
management practice
within organisations
1000
L02 – Apply your
understanding of
management principles in
relation to key business
challenges
1000
L03 – Critically evaluate how
management behaviours
can promote organisational
success
5000
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3. Marking Guide
The assignment is marked out of 100 and counts towards 100% of your module mark. The following table shows the tasks, marks and marking rubric:
Assignment
tasks
Introduction
(marked as part
of Presentation
& Structure)
Task 1 Management
Practices (20
Marks)
Distinction (70-100%)
Merit (60-69%)
Pass (50-59%)
Low Fail (40-49%)
Fail (0-39%)
Guidelines
• A clear overview of the purpose of the business report and what readers can expect to read in this report
• A definition of leadership and management using concepts discussed in the module or any other relevant theoretical models and
concepts.
• Any relevant references.
Excellent definition of
Good definition of
Satisfactory definition of
Limited definition of
Inadequate or no
leadership and
leadership and
leadership and
leadership and
definition of leadership
management and an
management and a good management and an
management and a limited and management and an
excellent overview of the
overview of the purpose
adequate overview of the overview of the purpose of inadequate or no overview
purpose of the business
of the business report
purpose of the business
the business report and its of the purpose of the
report and its contents.
and its contents.
report and its contents.
contents.
business report and its
contents.
Highly credible references Appropriate references
Satisfactory references
Limited references and/or
Inadequate or no
references and / or
and/or sources used to
and/or sources used to
and/or sources used to
sources used to back up
sources used to backup
back up information
back up information
back up information
information provided.
information provided.
provided.
provided.
provided.
Guidelines
• A discussion of an organisation’s style of management, mission, and values,
• A critical assessment of whether the mission, values and style of management support each other
• Please note that this task can have several different answers, but students should justify the answers and support their statements
with relevant academic references.
9
Excellent knowledge and
understanding of the
management practice,
mission, and values with
reference to the
organisation.
Excellent identification of
the extent to which the
student believes that the
organisation’s style of
management practice,
mission and values are
aligned evidenced with
very clear examples.
Student is clearly using the
evidence-based theories
and concepts presented in
the module and is applying
them to the case study.
Discussion is supported by
strong evidence from
academic literature;
aspects of the case study
provided on the Hub
and/or the student’s
independent research.
(14-20 marks)
Good knowledge and
understanding of the
management practice,
mission, and values with
reference to the
organisation.
Clear identification of the
extent to which the
student believes that the
organisation’s style of
management practice,
mission and values are
aligned evidenced with
clear examples.
Student is using the
evidence-based theories
and concepts presented
in the module and is
applying them to the case
study.
Discussion is supported
by good evidence from
academic literature;
aspects of the case study
provided on the Hub
and/or the student’s
independent research.
(12-13 marks)
Satisfactory knowledge
and understanding of the
management practice,
mission, and values with
reference to the
organisation.
Some identification of the
extent to which the
student believes that the
organisation’s style of
management practice,
mission and values are
aligned evidenced with
adequate examples.
Student has made some
attempt to use the
evidence-based theories
and concepts presented
in the module and apply
them to the case study.
Discussion is supported
by some evidence from
academic literature; some
aspects of the case study
provided on the Hub
and/or an element of the
student’s independent
research.
(10-11 marks)
10
Limited understanding of
the management practice,
mission, and values with
reference to the
organisation.
Limited identification of
the extent to which the
student believes that
organisation’s style of
management practice,
mission and value are
aligned evidenced with
examples.
Student has made a limited
attempt to use the
evidence-based theories
and concepts presented in
the module and apply
them to the case study.
Discussion is supported
weakly by evidence from
academic literature;
aspects of the case study
provided on the Hub
and/or the student’s
independent research.
Weak or no knowledge
and understanding of the
management practice,
mission, and values with
reference to the
organisation.
Weak or no identification
of the extent to which the
student believes that
organisation’s style of
management practice,
mission and value are
aligned evidenced with
examples.
Student has made no
attempt to use the
evidence-based theories
and concepts presented in
the module and apply
them to the case study.
Discussion is not
supported by evidence
from academic literature;
aspects of the case study
provided on the Hub
and/or the student’s
independent research.
(8-9 marks)
(0-7 marks)
Task 2 –
Analysis of
Business
Challenges
(20 Marks)
Guidelines
• A discussion on the key challenges the organisation is encountering in the current environment
• A discussion of how the current management competencies of Creativity and Innovation would resolve the business challenges
identified
• A discussion of what improvements are needed in the current management competencies of Decision-Making in order to mitigate to
resolve the organisation’s business challenges identified
Please note that this task can have a number of different answers, but students should justify the answers and support their statements with
relevant academic references
11
Excellent understanding of
how management is
practiced at the
organisation to deal with
the challenges identified
Excellent understanding of
how the management
competencies of creativity
enable the managers at
the organisation to deal
with their business
challenges.
Excellent critical
evaluation of what
improvements are needed
in the management
competencies of decisionmaking to enable the
organisation to deal with
their business challenges.
Student is clearly using the
evidence-based theories
and concepts presented in
the module and is applying
them to the case study.
Discussion is supported by
strong evidence from
academic literature;
Good understanding of
how management is
practiced at the
organisation to deal with
the challenges identified.
Good understanding of
how the management
competencies of
creativity enable the
managers at the
organisation to deal with
their business challenges.
Good critical evaluation
of what improvements
are needed in the
management
competencies of
decision-making to
enable the organisation
to deal with their
business challenges.
Student is using the
evidence-based theories
and concepts presented
in the module and is
applying them to the case
study.
Discussion is supported
by evidence from
Satisfactory
understanding of how
management is practiced
at the organisation to
deal with the challenges
identified.
Satisfactory
understanding of how the
management
competencies of
creativity enable the
managers at the
organisation to deal with
their business challenges.
Satisfactory critical
evaluation of what
improvements are
needed in the
management
competencies of decisionmaking to enable the
organisation to deal with
their business challenges.
Student has made some
attempt to use the
evidence-based theories
and concepts presented
in the module and apply
them to the case study.
12
Limited understanding of
how management is
practiced at the
organisation to deal with
the challenges identified.
Limited understanding of
how the management
competencies of creativity
enable the managers at
the organisation to deal
with their business
challenges.
Limited critical evaluation
of what improvements are
needed in the
management
competencies of decisionmaking to enable the
organisation to deal with
their business challenges.
Student has made limited
attempt to use the
evidence-based theories
and concepts presented in
the module and apply
them to the case study.
Discussion is supported by
limited evidence from
academic literature;
No understanding of how
management is practiced
at the organisation to deal
with the challenges
identified.
Weak or no understanding
of how the management
competencies of creativity
enable the managers at
the organisation to deal
with their business
challenges.
Weak or no critical
evaluation of what
improvements are needed
in the management
competencies of decisionmaking to enable the
organisation to deal with
their business challenges.
Student has made no
attempt to use the
evidence-based theories
and concepts presented in
the module and apply
them to the case study.
Discussion is not
supported by any evidence
from academic literature;
aspects of the case study
provided on the Hub
and/or the student’s
independent research.
academic literature;
aspects of the case study
provided on the Hub
and/or the student’s
independent research.
(14-20 marks)
(12-13 marks)
Discussion is supported
by some evidence from
academic literature; some
aspects of the case study
provided on the Hub
and/or an element of the
student’s independent
research.
(10-11 marks)
13
aspects of the case study
provided on the Hub
and/or the student’s
independent research
(8-9 marks)
aspects of the case study
provided on the Hub
and/or the student’s
independent research
(0-7 marks)
Task 3 Management
Behaviours of
Emotional
Intelligence on
Employee
Engagement and
Organisational
Performance (20
Marks)
Guidelines
• A critical evaluation of the extent to which the emotional intelligence of the organisation’s managers influences employee engagement
• A critical evaluation of the extent to which the emotional intelligence of the organisation’s managers influences organisational
performance
Please note that this task can have several different answers, but students should justify the answers and support their statements with
relevant academic references.
14
Excellent critical
evaluation of the extent to
which the organisations
managers’ emotional
intelligence can promote
high levels of employee
engagement and
organisational
performance.
Good critical evaluation
of the extent to which
the organisations
managers’ emotional
intelligence can promote
high levels of employee
engagement and
organisational
performance.
Satisfactory critical
evaluation of the extent
to which the
organisations managers’
emotional intelligence
can promote high levels
of employee engagement
and organisational
performance.
Excellent recognition of
the potential positive
impact of emotional
intelligence on
management practice as
well as the potential
negative impact of a lack
of emotional intelligence.
Good recognition of the
potential positive impact
of emotional intelligence
on management practice
as well as the potential
negative impact of a lack
of emotional intelligence.
Satisfactory recognition
of the potential positive
impact of emotional
intelligence on
management practice as
well as the potential
negative impact of a lack
of emotional intelligence.
Student is clearly using the
evidence-based theories
and concepts presented in
the module and is applying
them to the case study.
Discussion is supported by
strong evidence from
academic literature;
aspects of the case study
provided on the Hub
Student is using the
evidence-based theories
and concepts presented
in the module and is
applying them to the case
study.
Discussion is supported
by good evidence from
academic literature;
aspects of the case study
provided on the Hub
Student has made some
attempt to use the
evidence-based theories
and concepts presented
in the module and apply
them to the case study.
Discussion is supported
by some evidence from
academic literature; some
15
Limited critical evaluation
of the extent to which the
organisations managers’
emotional intelligence can
promote high levels of
employee engagement and
organisational
performance.
Weak or no critical
evaluation of the extent to
which the organisations
managers’ emotional
intelligence can promote
high levels of employee
engagement and
organisational
performance.
Limited recognition of the
Weak or no recognition of
potential positive impact
the potential positive
of emotional intelligence
impact of emotional
on management practice
intelligence on
as well as the potential
management practice as
negative impact of a lack of well as the potential
emotional intelligence.
negative impact of a lack
of emotional intelligence.
Student has made little
attempt to use the
Student has made no
evidence-based theories
attempt to use the
and concepts presented in evidence-based theories
the module and apply
and concepts presented in
them to the case study.
the module and apply
them to the case study.
Discussion is supported by
limited evidence from
Discussion is not
academic literature;
supported by evidence
aspects of the case study
from academic literature;
provided on the Hub
aspects of the case study
and/or the student’s
independent research.
(14-20 marks)
and/or the student’s
independent research.
(12-13 marks)
aspects of the case study
provided on the Hub
and/or an element of the
student’s independent
research.
(10-11 marks)
16
and/or the student’s
independent research.
provided on the Hub
and/or the student’s
independent research.
(8-9 marks)
(0-7 marks)
Task 4 Management
competencies
development
(30 marks)
Guidelines
• A critical assessment and recommendations of what is needed in 2 of the following management competencies for the organisation to
keep its continued success as the best airline in the aviation industry:
o Managing Resilience
o Managing Stakeholder Relationships
o Managing Conflict and Negotiation
o Managing Teamwork
• Please note that this task can have several different answers, but students should justify the answers and support their statements
with relevant academic references.
17
Excellent critical
assessment and what
developments are needed
in 2 of the following
management
competencies which will
enable the organisation to
keep its continued success
as the best airline in the
aviation industry:
• Resilience
• Stakeholder
Relationships
• Conflict and
Negotiation
• Managing Teams
Good critical assessment
and what developments
are needed in 2 of the
following management
competencies which will
enable the organisation
to keep its continued
success as the best airline
in the aviation industry:
• Resilience
• Stakeholder
Relationships
• Conflict and
Negotiation
• Managing Teams
Satisfactory critical
assessment and what
developments are needed
in 2 of the following
management
competencies which will
enable the organisation
to keep its continued
success as the best airline
in the aviation industry:
• Resilience
• Stakeholder
Relationships
• Conflict and
Negotiation
• Managing Teams
Limited critical assessment
and what developments
are needed in 2 of the
following management
competencies which will
enable the organisation to
keep its continued success
as the best airline in the
aviation industry:
• Resilience
• Stakeholder
Relationships
• Conflict and
Negotiation
• Managing Teams
Weak or no critical
assessment and what
developments are needed
in 2 of the following
management
competencies which will
enable the organisation to
keep its continued success
as the best airline in the
aviation industry:
• Resilience
• Stakeholder
Relationships
• Conflict and
Negotiation
• Managing Teams
Student is clearly using the
evidence-based theories
and concepts presented in
the module and is applying
them to the case study.
Student is using the
evidence-based theories
and concepts presented
in the module and is
applying them to the case
study.
Discussion is supported
by evidence from
academic literature;
aspects of the case study
provided on the Hub
Student has made some
attempt to use the
evidence-based theories
and concepts presented
in the module and apply
them to the case study.
Discussion is supported
by some evidence from
academic literature; some
aspects of the case study
provided on the Hub
and/or an element of the
Student has made little
attempt to use the
evidence-based theories
and concepts presented in
the module and apply
them to the case study.
Discussion is supported by
limited evidence from
academic literature;
aspects of the case study
provided on the Hub
Student has made no
attempt to use the
evidence-based theories
and concepts presented in
the module and apply
them to the case study.
Discussion is not
supported by evidence
from academic literature;
aspects of the case study
provided on the Hub
Discussion is supported by
strong evidence from
academic literature;
aspects of the case study
provided on the Hub
18
and/or the student’s
independent research.
and/or the student’s
independent research.
student’s independent
research.
and/or the student’s
independent research.
and/or the student’s
independent research.
(21-30 Marks)
(18-20 marks)
(15-17marks)
(12-14 marks)
(0-11 marks)
19
Conclusion
(marked as part
of Presentation
& Structure)
Guidelines
• A summarisation of the recommended changes from the student’s critical evaluation in the report that the organisation needs to
implement in order to maintain its success as the best airline in the aviation industry.
Excellent conclusion of the
student’s summation of
recommended changes
that the organisation
needs to implement in
order to maintain its
success as the best airline
in the aviation industry.
Presentation
and Referencing
(10 marks)
*This includes
Introduction and
Conclusion.
Good conclusion of the
student’s summation of
recommended changes
that the organisation
needs to implement in
order to maintain its
success as the best airline
in the aviation industry.
Satisfactory conclusion of
the student’s summation
of recommended changes
that the organisation
needs to implement in
order to maintain its
success as the best airline
in the aviation industry.
Guidelines:
• Structure is in line with the given structure
• Give a professional appearance with consistent formatting
• Spelling and grammar are correct
• Each page has page number in the Footer
• Any tables or figures are correctly labelled
• Tables and figures do not cross boundaries, unless necessary
• Sources are cited in the text and in the list of references
• Harvard style for referencing and in-body citations has been used
20
Limited conclusion of the
student’s summation of
recommended changes
that the organisation
needs to implement in
order to maintain its
success as the best airline
in the aviation industry.
No conclusion of the
student’s summation of
recommended changes
that the organisation
needs to implement in
order to maintain its
success as the best airline
in the aviation industry.
Presentation:
The overall presentation of
the report is highly
professional and has
outstanding structured
layout. It adopts a
consistent approach to
headings, tables, and
graphs.
Referencing:
All sources are cited
correctly alongside an
extensive set of references
presented in accordance
with Harvard Reference
System in alphabetical
order. There is very clear
evidence of extensive
independent reading and
research.
(7-10 marks)
Presentation:
The overall presentation
of the report is
professional and has a
good, structured layout.
It adopts a reasonably
consistent approach to
headings, tables, and
graphs.
Referencing:
Most of the sources are
cited correctly alongside
a complete set of
references presented in
accordance with Harvard
Reference System in
alphabetical order. There
is clear evidence of a
broad range of
independent reading and
research.
(6 marks)
Presentation:
The overall presentation
of the report is
satisfactory and has an
adequate structured
layout. It adopts an
adequate approach to
heading, tables, and
graphs.
Referencing:
Some of the sources are
cited correctly alongside
an adequate set of
references presented in
accordance with Harvard
Reference System in
alphabetical order. There
is some evidence of
independent reading and
research.
(5 marks)
21
Presentation:
The overall presentation
and structure of the report
is inadequate.
There are some
inconsistencies in the
approach to headings,
tables, and graphs.
Presentation:
The overall presentation of
the report is weak.
There are many
inconsistencies or none in
the approach to headings,
tables, and graphs.
Referencing:
Limited sources are cited
correctly alongside
appropriate references.
Many are irrelevant;
incorrectly formatted of
given the appearance that
there has been limited
evidence of independent
reading and research.
Referencing:
No sources are cited
correctly alongside
appropriate references. All
are irrelevant; incorrectly
formatted of given the
appearance that they have
simply been copied from
another source without
having been accessed by
the student.
(0-3 marks)
(4 marks)
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