Description
To research three roles that you intend working towards, or applying for, as part of your own personal career objectives.This will involve you researching the current job market to identify the skillsets and qualifications that are currently in demand and needed to successfully undertake these roles. You will need to undertake a skills gap analysis to enable the creating of your own Professional Development Plan based on your own individual learning requirements. It is hoped that as you progress through your professional career that this development plan will assist you in the future.
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Introduction
The Personal Development Plan (PDP) is a guide that can be applied at any time and area of
your life. It can be applied in your career and employability, study, or personal since this is a tool
that helps you order or clarify your objectives to identify later the skills you have and the ones
you lack; this action will help you to develop what you want to achieve and how you want to
achieve it.
2020 was a challenging year for the world of work, with many people losing their jobs; the
Central Bank estimated that more than 100,000 people in Ireland would have permanently lost
their jobs due to the coronavirus. The most affected areas during that time were the arts and
recreation, hotels, and tourism. Under this issue, it is essential to know the areas that are most
in demand in Ireland and what skills are required for these areas; if you have a solid
understanding of what industry skills are on the rise, you will be much better prepared for
interviews. (Berard, 2022)
The ten most demanded areas in Ireland in 2022 (Berard, 2022)
1. Technology
2. Construction
3. Accounting and Finance
4. Creative Design
5. Languages
6. Business Skills
7. Web Development
8. Nursing
9. Customer Service
10. Education
In the following report, I will develop my PDP. This will have a labour focus since I will identify
three areas of work I would be interested in developing my professional career and why these
choices. In addition, I will analyze and search for the skills and qualifications currently in demand
in the labor market.
1. Identification of three suitable roles, with a brief explanation of why you are
interested in these roles
1) Charity management: Companies may have a NGO department since a company is not an
entity that works alone; on the contrary, it is part of a community or system and must be
involved with its environment. The creation of value should not only be for consumers but
should also be shared by society in general. In this sense, if the company behaves well with its
environment, it will acquire an excellent corporate reputation; logically, if it has a good
reputation, it will also have more significant benefits.
Now, I want to work in this area since I want to develop strategies for environmental, ethical,
philanthropic, and economic responsibility. To be successful, companies must include these
elements in addition to helping their reputation. In addition, community work has always been
something that motivates me professionally, and in fact, I have experience in this type of role.
2) Human resources – Legal focus: Companies’ success has excellent employees. If they are
motivated and satisfied with the work they are developing, a business will always be prosperous.
Although I do not have work experience in this area, I would like to gain experience in this role
since, after the first semester of the master’s degree, I have identified that the organizational
culture paradigm is an exciting area. I want to develop it in depth and acquire skills, and this role
gives you that guarantee since objectives must be created and designed to unify a business
vision. I also have some skills for this role, as I am good at analyzing and identifying people’s
strengths and weaknesses.
3) Customer service – Frontline: I want to work in this area to enhance my soft skills since
customer service is an area where you must deal directly with the customer, have good listening
and communication skills, focus on the customer, fulfill their needs, be assertive, kind, warm
and empathetic since customer service is not only answering customers’ questions but also
understanding their needs and meeting them effectively. This process involves various stages
and factors, which would be a great experience and challenge for my personal and professional
development. All the professional roles that interest me are interaction with people; this area is
the most focused on interaction and focused on the client; I would like to learn to listen to
people and provide a timely solution.
–
2. Present concisely the skillsets and qualifications that you have identified as currently in demand and which are needed to undertake each of these roles
successfully
Skills and qualifications are demands for the roles; this information was extracted from LinkedIn (LinkedIn, 2022)
Skills/Qualifications
Charity
management
Human
Resource –
Legal focus
Customer
Service Frontline
Planning
Communicator
Organizational
/administratio
n
Adaptable
Team
player
Multitask
Innovative
Report
presentation
Proactivity
and
energetic
Able
to
deal with
conflict
Strong
management
Decision
making
Proficiency
in
Microsoft
Persuasive
/Assertive
Empathy and
emotional
intelligence
3. Undertaking a skills audit & a gap analysis to determine areas you may personally
need to develop, therefore
Skills
Planning
Excellent
✓
Very Good
Good
✓
✓
Flexible
✓
Team player
Multitask
✓
✓
Innovative
✓
Report
presentation
Proactivity
and energetic
✓
✓
Able to deal
with conflict
Decision
making
Proficiency in
Microsoft
Persuasive
Empathy and
emotional
intelligence
Assertive
Need to work
✓
Communicator
Organizational
Basic
✓
✓
✓
✓
✓
✓
Customer
Focus
Administration
✓
Adaptable
✓
1. Charity Management
Skill area
Description of specific skill
Evidence of skill
How am I doing?
There are different types of communication, some authors In my native language, I am an excellent I want to improve my
mention four, but in other cases, many authors speak of five communicator; however, I need to improve oral and written
types of communication: verbal, non-verbal, written, auditory in my second language (English). In my work English
and visual. (university, 2018) In this role, they require verbal in XXX, I had to communicate constantly
Communication
and written communication since they must deal with clients, orally and in writing since I was the head of
stakeholders, people from the community, etc. in addition to social projects in a city, which had to be in
making reports, it is necessary to have a good level of written constant
communication
with
the
communication
community.
Team player
Experience
report
A good team player must have five qualities, which are 1) Most of my work has been in a team, and I I want to work with
always reliable, 2) communicates with confidence, 3) adapts have learned to be tolerant since I am going different people
quickly and easily, 4) shows genuine commitment 5) does faster than the rest of the team. Although I
more than is asked of him/her.
like working in a team, I still have to learn to
be more tolerant.
This ability to write a report is a highly requested skill in roles As I mentioned, I was a project manager who I want to improve my
in such as reporters, journalists, and authors, as well as lawyers, constantly had to make reports to inform my written English
sales managers, or project managers, and in the case of the superior about the progress or essential
CSR area, these reports can contain updates or analysis about milestones of the project. Unfortunately,
a project or study; therefore it is necessary to create a special those reports were in another language, so
report with explicit and meaningful content. (Indeed, 2022) this quality is something I have to work on but
in English.
The benefits that a person who adapts to circumstances can Living in a different country already makes Excellent
get is that they will keep up with priorities, projects, clients, me adaptable. I am always looking for
Enthusiastic,
challenges, and I am innovative in my work
Adaptable and and technology in motion.
experience. I worked in xxxx on innovative
Innovative
projects, such as implementing drinking
water in rural areas, and I wrote an
astronomical tourism project.
Multitask
This ability means that you can perform many tasks One of my most excellent qualities is being a Excellent
simultaneously and, of course, complete them, which means multitask person, I have two types of jobs,
planning them strategically to get all the tasks done.
and they have always been in different areas,
and I have developed them efficiently.
According to the Merriam-Webster dictionary, being proactive I developed my professional career in a very Excellent
means “acting in anticipation of future problems, needs, or proactive way; while working, I studied for
Proactivity and
changes.” So being proactive means thinking ahead and degrees; I have always been a person who
Energetic
strategizing to focus on the things you can and cannot control. takes the initiative in any sense, be it my
(Jovanovic, 2022)
personal or professional life.
2. Human Resources – Legal focus
Skill area
Description of specific skill
Evidence of skill
How am I doing?
This skill is essential to increase productivity in the office since As a project manager, I had to do some things I want to improve.
administrative tasks consume much time; therefore, being a about administration; however, I do not
Organizational, good administrator would help all the activities that take place consider that my professional life helped me
administration in the office to be more efficient and effective. A manager’s develop that skill.
most common activities include keeping projects on track,
arranging travel, scheduling meetings, and filing an expense
report. (Streiff, 2022)
A person who possesses this ability can make decisions at work In my work experience, I had to prioritize I want to improve
by evaluating all the facts and understanding the current state projects since the budget was insufficient to
decision-making and objective of the company. Of course, a good decision leads implement all the projects we had to
to choosing the best course of action for the company. implement. Now, I need to gain experienceDecisions must be made informed and rationally. (Kaplan, making decisions for this role from the hiring
perspective.
2022)
Proficiency
Microsoft
This means you can use MS Word, PowerPoint, and Excel, to As a project manager, I had to work with Excel, I wish to improve my
edit text documents, create templates and automate the PowerPoint, and Word programs. Although, my excel.
in creation of tables of contents, and be proficient with formulas strength was the work in PPT and Word since I
always had to make presentations to the local
and spreadsheets. (Mucha, 2022)
government.
3. Customer Services – Frontline
Skill area
Persuasive
Enthusiastic
Description of specific skill
Evidence of skill
How am I doing?
It is an essential tool for employees in all industries. This ability I had to invite the community to weekly I want to improve
to influence others, present compelling arguments, and activities, go door to door, and call by
galvanize others to action is a valuable asset that can benefit phone or email.
and various workplaces. This skill is vital in the area of customer
service. (Indeed, 2022)
Knowing how to handle a conflict provides the opportunity to I am terrible at this skill; I have no I wish to acquire this skill
Able to deal with strengthen the bond between two people, bringing benefits to evidence of conflict resolution.
conflict
the company. Learning this skill is essential when interacting
in the customer service area since it is one of the areas you
must solve the most problems than in other areas.
Assertiveness
It is a skill regularly referenced in communication and social I have no evidence of this skill,
skills training—being assertive means standing up for your
rights or those of other people calmly and positively without
being aggressive or passively accepting “wrong” Assertive
people can express their point of view without upsetting
others or themselves.
I wish to acquire this skill
Conclusion
Include here your view of the benefit of undertaking this project and how you look to plan your
career path forward. 1 page maximum.
Personal
Development
Plan
Example only – content
not to be used.
Introduction
2023
The following PPT is a career-focused PDP, as I will identify
three areas of work in which I would be interested in developing
my career. In addition, I will analyze and search for the skills
and qualifications that the labor market demands in the areas
that interest me, and I will assess my skills and the gap
between them. Finally, I will create an action plan to improve
my skills and qualifications.
Personal Goals
Three roles I intend to work on as part of my personal career goals
Area 1
Area 3
Charity management
Customer Services Frontline
Area 2
Human Resources – Legal
focus
Skills required by the labour market
Skills/Qualifications
Charity
management
Human
Resource –
Legal focus
Customer
Service Frontline
Planning
Communicator
Organizational
/administratio
n
Adaptable
Team
player
Multitask
Innovative
Report
presentation
Proactivity
and energetic
Able
to
deal with
conflict
Strong
management
Decision
making
Proficiency
in Microsoft
Persuasive
/Assertive
Empathy and
emotional
intelligence
Gap-Skills
01
02
03
Charity
management
Human
Resources –
Legal focus
Customer
Services –
Frontline
❑ Comunication oral and written
❑ Experience in Report
❑ Adapatable
❑ Administration
❑ Decision-Making
❑ Microsoft program
❑ Persuasive
❑ Assertive
❑ Able to deal with conflict
❑ Customer Focus
Action Plan
6 month
✓ Improve my English.
✓ Improve my listening.
✓ Improve my comunication.
✓ Learn the requirements
and recruitment processes
in Ireland.
✓ Update my LinkedIn and
CV
12 month
✓ Finish
the
Master
of
International Business.
✓ Improve my teamwork skills.
✓ Learn to make decisions.
✓ Take an excel course.
✓ Search for internships in the
customer services area.
24 month
✓ Work in the area of Charity
management
✓ Obtain employment in the
work area that suits me.
Conclusion
In conclusion, the development of the PDP was a great help.
However, I suggest you want that for it to be valid. In this
case, it is essential to have the capacity for introspection,
honesty, and critical thinking since, in this way, you will be
able to know yourself and work more efficiently on the
objectives you want to obtain.
Skills Audit Template
Skills Audit Template
This template is designed to help you evaluate your own skills, identify what strengths you have, and
what areas you may need to develop. It is based around the skills categories defined in our Skills
Guide for Research Staff. You may therefore wish to have a copy to hand to refer to.
As well as the Skills Guide, you may wish to gather any additional supporting information available to
you regarding the skills required for your job. It may be helpful to use a job description or a project
grant proposal
How do I start?
There are many reasons why you might want to review your skills: to prepare for an appraisal or
review meeting; apply for a new job; or positively present your skills, knowledge and experience on
paper as preparation for an interview.
Firstly, think of the purpose for doing your review.
You may then want to think about your work history to date and start to make notes about your own
achievements. For example, you might wish to think about skills developed through the following:
•
•
•
•
Projects, tasks, objectives and goals you have completed.
What you specifically did and/or what your role was in an activity.
What you achieved and the impact of your work.
What has gone well, what has gone not so well and what you’d like to change?
Many people, when completing such an audit, also like to consider what skills they need to further
their own career, i.e. skills that may be needed when applying for future potential job roles. You may
wish to make notes on this too to help you complete the audit template.
Completing the audit template
We’ve headed up each area of the template under the headings in our skills guide. This is purely to
give you some initial structure: you don’t have to have or show every skills area in the guide. Take
some time to go through this audit and reflect on your skill areas. For each section, complete the
following:
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www.ed.ac.uk/iad
For Skill Area: We’ve used headings from the Skills Guide, so there is not much to add here. We’d
encourage you think though of any additional skills areas not covered, specifically any technical skills
that are particularly relevant to you. You can add extra skills area headings at the end.
For Skill Description: Use the Skills Guide and/or your supporting information to define each specific
skill that you need in your job, and/or to support your career progress. Add as many skills in each
area as is applicable.
For Evidence of Skill: Record activities, experiences or events you played a part in that shows your
ability in each particular skill. It may be you have already lots of experience in an area. It may be you
have just a small amount of experience or none at all (i.e. for those areas you wish to develop in
future).
That is OK. It is important that you think honestly and widely, and don’t just focus on skills you already
have and do well.
How I’m doing: Try to define what level you think you’re at (i.e. doing really well, good basic
understanding/competence, needs improvement, etc.)
Be honest and don’t underestimate yourself.
After you’re done
Hopefully, if you’ve taken some time doing this, you’ll have a good written overview of skills you’ve
developed and of the real breadth of skills you hold. We hope you’ll find this a useful record to have.
You may also find it useful to highlight areas that you would like to work on and develop. Skills that
you feel you need to improve in and are important to you and your job/career should be prioritised for
action.
You can record these actions you want to achieve on a development plan. A planner template is
available on the Plan your Development web page for use in recording how you might manage your
development over the next few months (i.e. what you plan to do, how, and by when.)
You’ll also want to check out our Courses and Events, and our Learning Resources pages to see
what development options are available.
3
www.ed.ac.uk/iad
Example Audit Template
Skills, knowledge and attributes I need for my job and future career.
Skill area
Communication
and
Dissemination
Personal and
interpersonal
Description of specific
skill
Evidence of skill
How am I doing?
Demonstrate effective
verbal presentation skills
I have presented a number of
well-received conference talks,
delivered internal seminars to
fairly large audiences. Received
mostly positive feedback; would
like to tackle nerves though!
I do this well; room for some
improvement
Manage yourself, your
time, your workload and
work-life balance
I aim to set some basic ‘to do’
lists every day; aim to set blocks
of time aside to work on specific
tasks (though doesn’t always
happen!)
I wish to improve
4
www.ed.ac.uk/iad
Blank template for you to complete
We’d encourage you to complete this electronically so you can add/delete rows as appropriate.
Skill area
Description of specific
skill
Evidence of skill
How am I doing?
Description of specific
skill
Evidence of skill
How am I doing?
Research Skills
Skill area
Personal and
interpersonal
5
www.ed.ac.uk/iad
Skill area
Description of specific
skill
Evidence of skill
How am I doing?
Description of specific
skill
Evidence of skill
How am I doing?
Communication
and
Dissemination
Skill area
Business and
Management
6
www.ed.ac.uk/iad
Skill area
Description of specific
skill
Evidence of skill
How am I doing?
Description of specific
skill
Evidence of skill
How am I doing?
Teaching and
Learning
Skill area
Commercialisation,
Knowledge
Transfer and
Exchange
7
www.ed.ac.uk/iad
Skill area
Description of specific
skill
Evidence of skill
How am I doing?
Other Skills Area
(complete as
needed)
8
www.ed.ac.uk/iad
Personal
Development
Plan
Example only – content
not to be used.
Introduction
2023
The following PPT is a career-focused PDP, as I will identify
three areas of work in which I would be interested in developing
my career. In addition, I will analyze and search for the skills
and qualifications that the labor market demands in the areas
that interest me, and I will assess my skills and the gap
between them. Finally, I will create an action plan to improve
my skills and qualifications.
Personal Goals
Three roles I intend to work on as part of my personal career goals
Area 1
Area 3
Charity management
Customer Services Frontline
Area 2
Human Resources – Legal
focus
Skills required by the labour market
Skills/Qualifications
Charity
management
Human
Resource –
Legal focus
Customer
Service Frontline
Planning
Communicator
Organizational
/administratio
n
Adaptable
Team
player
Multitask
Innovative
Report
presentation
Proactivity
and energetic
Able
to
deal with
conflict
Strong
management
Decision
making
Proficiency
in Microsoft
Persuasive
/Assertive
Empathy and
emotional
intelligence
Gap-Skills
01
02
03
Charity
management
Human
Resources –
Legal focus
Customer
Services –
Frontline
❑ Comunication oral and written
❑ Experience in Report
❑ Adapatable
❑ Administration
❑ Decision-Making
❑ Microsoft program
❑ Persuasive
❑ Assertive
❑ Able to deal with conflict
❑ Customer Focus
Action Plan
6 month
✓ Improve my English.
✓ Improve my listening.
✓ Improve my comunication.
✓ Learn the requirements
and recruitment processes
in Ireland.
✓ Update my LinkedIn and
CV
12 month
✓ Finish
the
Master
of
International Business.
✓ Improve my teamwork skills.
✓ Learn to make decisions.
✓ Take an excel course.
✓ Search for internships in the
customer services area.
24 month
✓ Work in the area of Charity
management
✓ Obtain employment in the
work area that suits me.
Conclusion
In conclusion, the development of the PDP was a great help.
However, I suggest you want that for it to be valid. In this
case, it is essential to have the capacity for introspection,
honesty, and critical thinking since, in this way, you will be
able to know yourself and work more efficiently on the
objectives you want to obtain.
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