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المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 1
Decision Making and Problem Solving (MGT 312)
Due Date: End of Week 7, 16-03-2024
Course Name: Decision Making and Problem Student’s Name:
Solving
Course Code: MGT312
Student’s ID Number:
Semester: Second
CRN:
Academic Year:2023-24; SECOND SEMESTER
For Instructor’s Use only
Instructor’s Name:
Students’ Grade:
/ 10
Level of Marks: High/Middle/Low
General Instructions – PLEASE READ THEM CAREFULLY
•
•
•
•
•
•
•
•
The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented; marks may be reduced
for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other
resources without proper referencing will result in ZERO marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Learning Outcomes:
1. Define different perspectives and concepts of problem solving in diverse contexts
and business situations. (C.L.O :1.2)
2. Demonstrate decision tools and employ appropriate analytical business models to
break down complex issues. (C.L.O :2.2)
3. Explain and apply critical thinking and cognitive psychology as it pertains to
analyze and synthesize information for problem solving and decision making.
(C.L.O :2.1)
Case Study:
Talal, CEO and the president of a pharmaceutical company based in Riyadh. Talal is going
to retire after three months and has been asked to select his successor. He wanted to decide
one candidate from the following three best possible candidates he feels would best take
over his position.
1) Badar the VP – Marketing, Working with company from 20 years and under Talal
for 7 years.
2) Rayyan the VP-Operations, been with company 23 years has most experience.
3) Sayeed VP-HR, been with company for 15years but has worked his way up the
ladder impressively.
Outside the workplace Badar, Rayyan, Sayeed are close friends and after receiving word
that they are the finalists for the job promotion. Tension rises both within and outside the
workplace. They also find out that the decision will not be announced until few weeks,
which causes that tension to raise that much more. Outside the work the three close friends
have not talked nearly as much since the promotion announcements and is causing negative
effects in their home lives. With the three of them failing to communicate, they won’t know
how they each perceive the situation, thus building on the already present stress and anxiety.
Talal ultimately chooses Badar due to his experience under him as VP. This puts even more
responsibility in Badar’s hands. The decision surely sends shockwaves throughout the
company, starting with Rayyan and Sayeed. Rayyan is extremely upset with the decision,
and with him being a very verbally aggressive person, he starts to cause some conflict with
his work behaviour. Sayeed, who is also highly upset, decides he cannot work under Badar,
quits the job, and cuts off the friendship they had.
To resolve this conflict, Badar calls multiple meetings hoping to improve the
communication within the business, however, this backfires tremendously. Rayyan’s work
behaviour continues to spiral out of control and is constantly verbally aggressive in
meetings, targeting Badar in certain comments, which only makes things worse by making
the rest of the group uncomfortable, this leaves Badar clueless as what to do simply because
he has not done anything wrong. He was awarded a job promotion and has not done
anything to provoke Rayyan or Sayeed to act the way they have.
Read the above case study and answer the following questions:
Q1: What is the main problem in the above case?
[Marks 3]
Q2: Discuss the problem with 5-Why analysis. Draw a cause-and-effect diagram
based on the problem of the case?
[Marks 4]
Q2: If you are consultant and asked to solve the problem, how will you solve the
problem of case? What are the steps you will follow to solve? [Marks 3]
Answers
1. Answer2. Answer3. Answer-
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 1
Organization Design and Development (MGT 404)
Due Date: 09/03/2024 @ 23:59
Course Name:
Student’s Name:
Course Code: MGT404
Student’s ID Number:
Semester: First
CRN:
Academic Year: 2023-24-2nd
For Instructor’s Use only
Instructor’s Name:
Students’ Grade:
Marks Obtained/Out of 10
Level of Marks: High/Middle/Low
General Instructions – PLEASE READ THEM CAREFULLY
•
•
•
•
•
•
•
•
The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented, marks may be reduced
for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other
resources without proper referencing will result in ZERO marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Learning Outcomes:
1. Describe the basic steps of the organizational development process.
2. Evaluate the strategic role of change in the organization and its impact on
organizational performance.
Assignment Question(s):
Please refer to the case study titled “Planned Change at The San Diego County Regional
Airport Authority” given on Page number 31, Chapter 2 in your textbook and answer the
following questions:
1. Critically discuss the organizational development process at San Diego Airport and
describe its stages. (3 marks)
2. Which model of planned change has been used in the case of San Diego airport
from your point of view? If you were the person in charge, which model of change
would you choose? and why? (3 marks)
3. Discuss the main challenges faced by the transition team during the planning and
implementation phases. (2 marks)
4. Critically evaluate the change process and if you were the consultant what would
you have done differently? ( 2 marks)
Note:
•
•
You must include at least 5 references.
Format your references using APA style.
Answers
1. Answer2. Answer3. Answer-
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 1
Quality Management (MGT 424)
Due Date: 09/03/2024 @ 23:59
Course Name: Quality Management
Student’s Name:
Course Code: MGT 424
Student’s ID Number:
Semester: Second
CRN:
Academic Year: 2023/24
For Instructor’s Use only
Instructor’s Name: Dr. Ibrahim Alotaibi
Students’ Grade:
/Out of 10
Level of Marks: High/Middle/Low
General Instructions – PLEASE READ THEM CAREFULLY
•
•
•
•
•
•
•
•
The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented, marks may be reduced
for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other
resources without proper referencing will result in ZERO marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Learning Outcomes:
1. Use quality improvement tools and practices for continuous improvement to achieve the organizational
change and transformation. (2.2)
2. Implement quality improvement efforts using teams for organizational assessment and quality audits. (3.1)
•Instructions to search the article:
Via your student services page, log in to the Saudi Digital Library. After your login with your student
ID, search for the following article:
CUSTOMER-FOCUSED ENVIRONMENT: ORGANIZATIONS MUST EXTEND THEIR
DEFINITION OF CUSTOMERS.
ISSN: 03609936
In this article, the author discusses the different definition of customers either internal or external and how
satisfying all customers’ needs helps the organization in term of accomplishing its quality objectives.
Read the article, and answer the following questions:
Assignment Question(s):
1. In your own words, summarize the article. ( 150 – 200 words ) ( 3 marks )
2. To which extent do you agree or disagree with the author point of view “that internal customers’ needs are
important as externals to create a true quality environment” and Why? ( 150 – 200 words ) ( 4 marks )
Discuss the tools needed to operate within the new environment as indicated by the author. ( 150 – 200
3.
words) ( 3 mark )
Important Notes: •
•
•
For each question, you need to answer not in less than 150 Words.
Support your answers with course material concepts, principles, and theories from the textbook and
scholarly, peer-reviewed journal articles etc.
Use APA style for writing references.
Answers
1. Answer2. Answer3. Answer-
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 1
Business Ethics and Organization Social Responsibility (MGT
422)
Due Date: 9/3/2024 @ 23:59
Course Name: Business ethics and
organization social responsibility
Course Code: MGT 422
Student’s Name:
Semester: Second
CRN: 24314
Student’s ID Number:
Academic Year:2023-24-2nd
For Instructor’s Use only
Instructor’s Name: Dr. Asif Hasan
Students’ Grade:
Marks Obtained/Out of 10
Level of Marks: High/Middle/Low
General Instructions – PLEASE READ THEM CAREFULLY
• The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
• Assignments submitted through email will not be accepted.
• Students are advised to make their work clear and well presented, marks may be reduced
for poor presentation. This includes filling your information on the cover page.
• Students must mention question number clearly in their answer.
• Late submission will NOT be accepted.
• Avoid plagiarism, the work should be in your own words, copying from students or other
resources without proper referencing will result in ZERO marks. No exceptions.
• All answered must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
• Submissions without this cover page will NOT be accepted.
Learning Outcomes:
No
CLO-6
Course Learning Outcomes (CLOs)
Write coherent project about a case study or actual research about ethics
The content is available for free download in knowledge resource from the SEU
homepage:
Read – Yilmaz, N. (2021). Business Ethics: The Changing Face of Working Life. In M.
Taskiran & F. Pinarbaşi (Eds.), Multidisciplinary Approaches to Ethics in the Digital
Era (pp. 184-219). IGI Global. https://doi.org/10.4018/978-1-7998-4117-3.ch012
https://0y11jjshw-y-https-www-igi–globalcom.seu.proxy.deepknowledge.io/gateway/chapter/full-text-pdf/274113
available in SDL and answer the following questions:
1. Write a short summary of the article “Business Ethics: The changing face of Working
life” and the Significance of ethical codes discussed by the author. (Not less than 400
words) 2.5 Marks.
2. Discuss the ethics and the ethical values addressed by the author. (not less than 500
words) 3.5 Marks.
3. Discuss the approaches mentioned by the author to make ethical decisions. (not less
than 500 words) 4 Marks.
• Note: All answers should be supported with proper references.
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 1
Management of Technology (MGT 325)
Due Date: 9th March 2024 @ 23:59
Course Name: Management of Technology
Student’s Name:
Course Code: MGT325
Student’s ID Number:
Semester: 2nd
CRN:
Academic Year:2023-24
For Instructor’s Use only
Instructor’s Name: Dr. Shahid Alam
Students’ Grade: 00 /10
Level of Marks: High/Middle/Low
Instructions – PLEASE READ THEM CAREFULLY
• The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
• Assignments submitted through email will not be accepted.
• Students are advised to make their work clear and well presented, marks may be
reduced for poor presentation. This includes filling your information on the cover page.
• Students must mention question number clearly in their answer.
• Late submission will NOT be accepted.
• Avoid plagiarism, the work should be in your own words, copying from students or
other resources without proper referencing will result in ZERO marks. No exceptions.
• All answered must be typed using Times New Roman (size 12, double-spaced) font.
No pictures containing text will be accepted and will be considered plagiarism).
• Submissions without this cover page will NOT be accepted.
Course Learning Outcomes-Covered
➢ Recognize the dynamics and the importance of managing technological innovation
strategically. (LO 1)
Reference Source:
Textbook:Schilling M.A (2020),Strategic Management of Technology Innovation (6th Edition). McGraw Hill Education. Electronic Version: ISBN-13: 978-1260087956 ISBN-10:
1260087956, Printed Version: ISBN-13: 978-1260087956 ISBN-10: 1260087956
Weight: 10 Marks
Students are required to refer to chapter 1 ‘Introduction’ of their textbook.
Clear understanding of the chapter along with continuous critical analyzation of each
topic and subtopic is highly recommended.
Based on the knowledge and information gathered by referring to the textbook and the
students own thorough research write a detailed report on “Analyzing the Impact of
Technological Innovation in KSA”
In a detailed report of 1500-2000 words, critically analyse the role of technological
innovation in the socio-economic development of the Kingdom of Saudi Arabia. Your report
should focus on how technological advancements have influenced various sectors such as
energy, education, healthcare, and urban development in KSA. Additionally, evaluate the
potential future impacts of technology on Saudi society, considering both opportunities and
challenges.
Guidelines:
Introduction (1 marks):
✓ Briefly introduce the concept of technological innovation.
✓ Highlight its importance in the global context and its relevance to KSA.
Historical Context (2 marks):
✓ Provide an overview of KSA’s technological landscape before the initiation of Vision
2030.
✓ Discuss the government’s initiatives to promote technological innovation as part of
Vision 2030.
Impact (3 marks):
✓ Economic Development: Discuss how technological innovations have contributed to
diversifying the economy beyond oil, focusing on sectors like renewable energy,
tourism, and digital infrastructure.
✓ Societal Impact: Analyse the effects of technological advancements on education,
healthcare, and urban living in KSA. Include examples of significant technological
projects or initiatives.
Challenges and Opportunities (2 marks):
✓ Identify and discuss the challenges KSA faces in implementing technological
innovations, such as resource allocation, skill gaps, and cultural resistance.
✓ Highlight the opportunities that technological advancements present for KSA’s future,
including job creation, international collaboration, and sustainable development.
Conclusion and Recommendations (1 mark):
✓ Summarize your findings and propose recommendations for KSA to maximize the
benefits of technological innovation while mitigating potential drawbacks.
References (1 Mark)
✓ Cite at least five reputable sources to support your arguments and claims.
✓ Use proper citation formatting.
Directions:
✓ All students are encouraged to use their own words.
✓ The assignment should be approximately 1500-2000 words in length.
✓ Use Saudi Electronic University academic writing standards and APA style
guidelines.
✓ Use proper referencing (APA style) to reference, other styles will not be accepted.
✓ Support your submission with course material concepts, principles, and theories from
the textbook and at least two scholarly, peer-reviewed journal articles unless the
assignment calls for more.
✓ It is strongly encouraged that you submit all assignments into the safe assignment
Originality Check prior to submitting it to your instructor for grading and review the
grading rubric to understand how you will be graded for this assignment.
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