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المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية اإللكترونية
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 2
Decision Making and Problem Solving (MGT 312)
Due Date: End of week 11, 11/11/2023 @ 23:59
Course Name: Decision Making and Problem Student’s Name:
Solving
Course Code: MGT312
Student’s ID Number:
Semester: 1st
CRN:
Academic Year:2023-24; FIRST SEMESTER
For Instructor’s Use only
Instructor’s Name:
Students’ Grade:
/ 10
Level of Marks: High/Middle/Low
General Instructions – PLEASE READ THEM CAREFULLY
•
The Assignment must be submitted only in WORD format via allocated folder.
•
Assignments submitted through email will not be accepted.
•
Students are advised to make their work clear and well presented, marks may be
reduced for poor presentation.
•
Students must mention question number clearly in their answer.
•
Late submission will NOT be accepted.
•
Avoid plagiarism, the work should be in your own words, copying from students or
other resources without proper referencing will result in ZERO marks. No exceptions.
•
All answered must be typed using Times New Roman (size 12, double-spaced) font.
No pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Learning Outcomes:
1. Describe decision making process for complex issues pertaining to business
environment both internally and externally. (C.L.O :1.1)
2. Define different perspectives and concepts of problem solving in diverse contexts
and business situations. (C.L.O :1.2)
3. Demonstrate decision tools and employ appropriate analytical business models to
break down complex issues. (C.L.O :2.2)
Assignment Instructions for Part-I:
• Log in to Saudi Digital Library (SDL) via University’s website
• On first page of SDL, choose “English Databases”
• From the list find and click on EBSCO database.
• In the search bar of EBSCO find the following article:
Title:
“Case Study: When the CEO Dies, What Comes First: His Company
or His Family?”
Author:
by C. Maria Rex Sugirtha
Date of Publication:
September 1, 2023
Published:
Harvard Business Review
Assignment Question(s):
(Marks 10)
Read the case study titled as “Case Study: When the CEO Dies, What Comes First:
His Company or His Family?” by C. Maria Rex Sugirtha published in Harvard
Business Review, and answer the following Questions:
1. Identify the main problem and subproblems of the case?
[Mark 2]
2. Identify the causes of problem based on the following techniques?
a. Cause of the problem- 5 Why Technique
a. Why-1
b. Why-2
c. Why-3
d. Why-4
[Marks 3]
e. Why-5
b. Develop a Cause-and-Effect Diagram
3. Develop a mind map for decision making,
[2 Marks]
4. Write all the alternative choices of your decision.
[Mark 1]
5. Make a decision and write the conclusion.
[Marks 2]
Answers
1. Answer2. Answer3. Answer4. Answer5. Answer6. Answer7. Answer8. Answer-
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