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5CO01
Organisational performance and
culture in practice
Learner Assessment Brief
Assessment ID / CIPD_5CO01_23_01
Level 5 Associate Diploma in
▪ People Management
▪ Organisational Learning and Development
•
•
Version 1 – Released June 2023
Expires June 2024
Please write clearly in block capitals. (You MUST complete all highlighted fields)
Centre number:
8
Centre name:
7
5
Oakwood International
Learner number (1st 7 digits of CIPD
Membership number):
Learner surname:
Learner other names:
Declared total word count (You MUST
provide your wordcount for each
submission)
Unit code:
5CO01
Unit title:
Organisational performance and culture in practice
Assessment ID:
CIPD_5CO01_23_01
Assessment start date:
Assessment submission date:
First resubmission date for centre marking
– if applicable
Second resubmission date for centre
marking – if applicable
Assessor name (1st Submission):
Assessor Electronic signature:
Assessor name (2nd Submission):
Assessor Electronic signature:
Assessor name (3rd Submission):
Assessor Electronic signature:
IQA name (if applicable):
IQA signature (if applicable):
Version 1 – Released June 2023
2
Level 5 Associate Diploma
5CO01
Organisational performance
culture in practice
and
This unit assignment explores the connections between organisational structure and the wider world of
work in a commercial context. It highlights the factors and trends, including the digital environment, that
impact on business strategy and workforce planning, recognising the influence of culture, employee
wellbeing and behaviour in delivering change and organisational performance.
CIPD’s insight
Organisational climate and culture (October 2022)
Organisational culture is an important aspect of organisational life and a term that has become a mainstay
among business leaders. The work of HR, L&D and OD influences and is influenced by organisational culture
because every organisation is made up of human relationships and human interactions. Despite its
dominance, the language of culture is often unclear and difficult to define, meaning it is also hard to
measure. Consequently, real culture change is near-impossible if we can’t actually pin down what we’re
looking to change. Rather than culture, focusing on organisational climate – the meaning and behaviour
attached to policies, practices and procedures employees experience – is a much more specific, tangible
way to positively influence the workplace. This factsheet explores why organisational culture is a popular
but limited construct, and why shifting to changing organisational is much more effective for employers.
https://www.cipd.co.uk/knowledge/culture/working-environment/organisation-culture-changefactsheet
Organisation development (April 2022)
In an ever evolving world of work, it’s important that organisations adapt to ensure businesses
performance. This factsheet explains what organisation development (ODV) is, what areas of focus and
expertise it involves, and explores what ODV looks like in practice. There are many ways to describe
organisation development (ODV), all of which share common features despite their varied meanings. In this
factsheet we will use the abbreviation ODV rather than OD to distinguish organisation development from
organisation design.
https://www.cipd.co.uk/knowledge/strategy/organisational-development/factsheet
Please note that the purpose of this insight is to link you to CIPD’s research and evidence within the subject area, so
that you can engage with the latest thinking. It is not provided to replace the study required as part of the learning
or as formative assessment material.
Version 1 – Released June 2023
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Level 5 Associate Diploma
Preparation for the Tasks:
▪
At the start of your assignment, you are encouraged to plan your assessment work with your
Assessor and where appropriate agree milestones so that they can help you monitor your progress.
▪
Refer to the indicative content in the unit to guide and support your evidence.
▪
Pay attention to how your evidence is presented, remember you are working in the People Practice
Team.
▪
Ensure that the evidence generated for this assessment remains your own work.
You will also benefit from:
▪
Completing and acting on formative feedback from your Assessor.
▪
Reflecting on your own experiences of learning opportunities and continuous professional
development.
▪
Reading the CIPD Insight, Fact Sheets and related online material on
these topics as well as key research authors on the subject.
Version 1 – Released June 2023
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Level 5 Associate Diploma
Task – Questions
Knowledge and understanding for this core unit will be assessed by written answers to the questions
below.
•
Evaluate the advantages and disadvantages of the organisation structure in your organisation (or
an organisation with which you are familiar) and evaluate the advantages and disadvantages of one
other organisation structure. Within the evaluation, you should include the reasons underpinning
the structure. (AC 1.1)
•
Analyse connections between your organisation’s strategy (or an organisation with which you are
familiar) and its products or services, and customers. (AC 1.2)
•
Analyse three external factors or trends currently impacting your organisation (or one with which
you are familiar). The impact of these factors or trends could be positive, neutral or negative, some
are short-lived whilst others are long-lasting. Identify organisational priorities arising from the
factors or trends analysed. (AC 1.3)
•
When setting out its view on automation, AI and technology, the CIPD states, ‘Automation, artificial
intelligence (AI) and other workplace technologies are bringing major changes to work and
employment.’ Assess the scale of technology within organisations and how it impacts work. (AC
1.4)
•
Explain Edgar Schein’s model of organisational culture and explain one theory or model which
examines human behaviour. (AC 2.1)
•
Assess how people practices in your organisation (or one with which you are familiar) impact both
on organisational culture and behaviour, drawing on examples to support your arguments. (AC 2.2)
•
Peter Cheese, current CEO of CIPD asserts, ‘People professionals are a vital function in supporting
businesses to adapt to rapidly changing circumstances’. Explain two different models or theories to
managing change. (AC 2.3)
•
A variety of models have been developed to explain how change is experienced. Discuss one model
that explains how change is experienced. (AC 2.4)
The CIPD’s Health and wellbeing at work survey 2022 found, ‘There is less management focus on
health and wellbeing compared with the first year of the pandemic’, and goes on to remark that this
is disappointing. Assess the importance of wellbeing at work and factors which impact wellbeing.
(AC 2.5)
•
•
The CIPD Profession Map states ‘People practices are the processes and approaches that we use
across the employee lifecycle’. Discuss the links between the employee lifecycle and different
people practice roles. (AC 3.1)
•
Analyse how people practice connects with other areas of an organisation and supports wider
people and organisational strategies. (AC 3.2)
•
Discuss processes you have, or could use, for consulting and engaging with internal customers of
the people function in order to understand their needs. (AC 3.3)
Version 1 – Released June 2023
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Level 5 Associate Diploma
Your evidence must consist of:
▪
▪
▪
▪
Written responses to each of the 12 instructions above.
Approximately 4550 words in total, refer to CIPD word count policy.
IMPORTANT NOTE: At Associate Level Referencing is mandatory – you must provide a
reference where you have drawn from a secondary source; Harvard referencing is preferable.
Please use the Reference box provided to record all your long references. Short references
should be included within the narrative. We advise you read the guidance on how to set out
your references on the Learner Hub.
Upload the completed Learner Assessment brief, with both tasks completed, through the
Assignments option in the Oakwood Learner Hub.
Version 1 – Released June 2023
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Level 5 Associate Diploma
Task – Questions
Evaluate the advantages and disadvantages of different types of organisation structures, including the
reasons underpinning them. (AC 1.1) Short references should be added into your narrative below. Please
remember to only list your long references in the reference box provided at the end of this section. Word count:
Approximately 500 words
Type here…
Analyse connections between organisational strategy, products, services and customers. (AC 1.2)
Short references should be added into your narrative below. Please remember to only list your long references in
the reference box provided at the end of this section. Word count: Approximately 400 words
Type here…
Analyse (three) external factors and trends impacting organisations to identify current organisational
priorities. (AC 1.3)
Short references should be added into your narrative below. Please remember to only list your long references in
the reference box provided at the end of this section. Word count: Approximately 400 words
Type here…
Assess the scale of technology within organisations and how it impacts work. (AC 1.4)
Short references should be added into your narrative below. Please remember to only list your long references in
the reference box provided at the end of this section. Word count: Approximately 350 words
Type here…
Explain theories and models which examine organisational culture and human behaviour. (AC 2.1)
Short references should be added into your narrative below. Please remember to only list your long references in
the reference box provided at the end of this section. Word count: Approximately 400 words
Type here…
Assess how people practices impact on organisational culture and behaviour. (AC 2.2)
Short references should be added into your narrative below. Please remember to only list your long references in
the reference box provided at the end of this section. Word count: Approximately 350 words
Type here…
Version 1 – Released June 2023
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Level 5 Associate Diploma
Explain (two) different approaches to managing change. (AC 2.3)
Short references should be added into your narrative below. Please remember to only list your long references in
the reference box provided at the end of this section. Word count: Approximately 350 words
Type here…
Discuss models to show how change is experienced. (AC 2.4)
Short references should be added into your narrative below. Please remember to only list your long references in
the reference box provided at the end of this section. Word count: Approximately 350 words
Type here…
Assess the importance of wellbeing at work and the different factors which impact wellbeing. (AC 2.5)
Short references should be added into your narrative below. Please remember to only list your long references in
the reference box provided at the end of this section. Word count: Approximately 350 words
Type here…
Discuss the links between the employee lifecycle and different people practice roles. (AC 3.1)
Short references should be added into your narrative below. Please remember to only list your long references in
the reference box provided at the end of this section. Word count: Approximately 400 words
Type here…
Analyse how people practice connects with other areas of an organisation and supports wider people and
organisational strategies. (AC 3.2)
Short references should be added into your narrative below. Please remember to only list your long references in
the reference box provided at the end of this section. Word count: Approximately 350 words
Type here…
Discuss processes for consulting and engaging with internal customers to understand their needs. (AC 3.3)
Short references should be added into your narrative below. Please remember to only list your long references in
the reference box provided at the end of this section. Word count: Approximately 350 words
Type here…
Version 1 – Released June 2023
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Level 5 Associate Diploma
References
Please provide your full long reference list here. The Harvard method is preferable. Please refer to the
guidance on the Learner HUB.
Version 1 – Released June 2023
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Level 5 Associate Diploma
Assessment Criteria Evidence Checklist
You may find the following checklist helpful to make sure that you have included the required evidence to
meet the task. This is not a mandatory requirement as long as it is clear in your submission where the
assessment criteria have been met.
Assessment criteria
Evidenced
Y/N
1.1
Evaluate the advantages and disadvantages
of different types of organisation structures,
including the reasons underpinning them.
1.2
Analyse connections between organisational
strategy, products, services and customers.
1.3
Analyse external factors and trends
impacting organisations to identify current
organisational priorities.
1.4
Assess the scale of technology within
organisations and how it impacts work.
2.1
Explain theories and models which examine
organisational culture and human behaviour.
2.2
Assess how people practices impact on
organisational culture and behaviour.
2.3
Explain different approaches to managing
change.
2.4
Discuss models to show how change is
experienced.
2.5
Assess the importance of wellbeing at work
and the different factors which impact
wellbeing.
3.1
Discuss the links between the employee
lifecycle and different people practice roles.
3.2
Analyse how people practice connects with
other areas of an organisation and supports
wider people and organisational strategies.
3.3
Discuss processes for consulting and
engaging with internal customers to
understand their needs.
Version 1 – Released June 2023
Evidence reference
10
Level 5 Associate Diploma
Declaration of Authentication
Declaration by learner
I can confirm that this assessment is all my own work and where I have used materials from
other sources, they have been properly acknowledged.
Learner name:
Learner signature:
We cannot accept a typed or e-signature. You need to scan or photograph your handwritten
signature and inset the image here. You MUST add a new date for each submission. *This should
be the date on which you submit your assessment.
Submission Date 1:
Submission Date 2:
Submission Date 3:
Declaration by Assessor
I confirm that:
▪ I am satisfied that to the best of my knowledge, the work produced is solely that of the learner.
▪ The learner’s work was conducted under the conditions laid out by the assessment brief.
1 submission Assessor
name:
Assessor signature:
st
Date:
2 submission Assessor
name:
Assessor signature:
nd
Date:
3 submission Assessor
name:
Assessor signature:
rd
Date:
Version 1 – Released June 2023
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Level 5 Associate Diploma
5CO01
Organisational performance and
culture in practice
Assessment Criteria marking descriptors.
Assessors will mark in line with the following assessment criteria (AC) marking descriptors, and will indicate
where the learner sits within the marking band range for each AC.
Assessors must provide a mark from 1 to 4 for each assessment criteria within the unit. Assessors should use
the mark descriptor grid as guidance so they can provide comprehensive feedback that is developmental for
learners. Please be aware that not all the mark descriptors will be present in every assessment criterion, so
assessors must use their discretion in making grading decisions.
The grid below shows the range for each unit assessment result based on total number of marks awarded
across all assessment criteria.
To pass the unit assessment learners must achieve a 2 (Low Pass) or above for each of the assessment
criteria.
The overall result achieved will dictate the outcome the learner receives for the unit, provided NONE of the
assessment criteria have been failed or referred.
Please note that learners will receive a Pass or Fail result from the CIPD at unit level. Referral grades can be
used internally by the centre.
Overall mark
Unit result
0 to 23
Fail
24 to 30
Low Pass
31 to 39
Pass
40 to 48
High Pass
Version 1 – Released June 2023
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Level 5 Associate Diploma
Marking Descriptors
Mark Range
1
Fail
Descriptor
Insufficient demonstration of knowledge, understanding or skills (as
appropriate) required to meet the AC.
Insufficient examples included, where required, to support answers.
Presentation and structure of assignment is not appropriate and does not
meet the assessment brief.
Insufficient or no evidence of the use of references to wider reading to help
inform answer.
2
Low Pass
Demonstrates an acceptable level of knowledge, understanding or skills (as
appropriate) required to meet the AC.
Sufficient and acceptable examples included, where required, to support
answers.
Required format adopted but some improvement required to the structure
and presentation of the assignment.
Answers are acceptable but could be clearer in responding to the task and
presented in a more coherent way.
Sufficient evidence of the use of references to wider reading to help inform
answer.
3
Pass
Demonstrates good knowledge, understanding or skills (as appropriate)
required to meet the AC.
Includes confident use of examples, where required, to support each
answer.
Presentation and structure of assignment is appropriate for the assessment
brief.
Answers are clear and well expressed.
Good evidence of the use of references to wider reading to help inform
answer.
4
High Pass
Demonstrates a wide range and confident level of knowledge,
understanding or skill (as appropriate).
Includes strong examples that illustrate the point being made, that link and
support the answer well.
Answers are applied to the case organisation or an alternative organisation.
Answers are clear, concise and well argued, directly respond to what has
been asked.
The presentation of the assignment is well structured, coherent and
focusses on the need of the questions.
Considerable evidence of the use of references to wider reading to inform
answer.
Version 1 – Released June 2023
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