Description
Get into groups of four. Read each of the scenarios below. Discuss how you would inform and educate the patients about their financial obligations based on the given scenarios. Summarize your strategies and rationale for effectively communicating financial obligations to patients
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Scenario 3: Co-Payment Reminder
Patient: Sarah Davis Insurance: PQR Health Insurance
Scenario Description: Sarah Davis has a health insurance plan that requires a co-payment for each office visit. The healthcare organization needs to inform Sarah about her co-payment obligations and ensure she understands the need to make co-payments at the time of service.
