Information and Technology Management Project

Description

1. Hundreds of one bank’s clients have called the customer service call center to complain that they are receiving text messages on their phones telling them to log on to a website and enter personal information to resolve an issue with their account.

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a) Identify which elements of the CIA triad are at risk.

b) What are the potential consequences of this situation?

c) What actions should the bank take?

2. During the Superbowl 2023, there was an advertisement showing defects in the software provided by Tesla for the Full Self-Driving feature.

a) Do you consider that the Full Self-Driving software should be classified as a safety-critical system? Why or why not?

b) Elucubrate about possible ethical dilemmas of project managers and other executives trying to keep the competitive advantage of Tesla EVs.

c) What measure(s) do you think should be taken by Tesla to ensure a more rigorous software certification process and discuss the legal, ethical, social, or business implications of such measures?

3. Search for a business application of big data using data warehouses, data marts, data lakes, Hadoop, or any other technology.

a) In what way was this application necessary or beneficial for the business?

b) In what way you consider that this or these technologies would be useful for any business you are acquainted with?

4. Most of us use the words “web” and “internet” to mean the same thing but they’re quite different.

a) Why are they different?

b) When you use a search engine, are you using the web or the internet?

c) What came first, the web or the internet?

d) As a businessperson, should your main interest be in improving your skills about the web or about the internet?