Description
Hello ! I was wondering if I could get help with this question and answer for Stage 1. Stage 1 is what needs to be completed. Stages 2-4 can be referenced if needed. I can drop all the documents in that will help with it
Unformatted Attachment Preview
Stage 1: Strategic Use of Technology
Before you begin work on this assignment, be sure you have read the Case Study on Maryland
Technology Consultants (MTC). MTC is a fictional company created for IFSM 300’s Case Study. It is also
recommended that you review the additional Stages (2, 3 and 4) as well as the vendor brochure
provided for Stage 4. This will help you understand the overall report and potential solution.
Overview
As a business analyst in the Chief Information Officer’s (CIO’s) department of Maryland Technology
Consulting (MTC), you have been assigned to conduct an analysis, develop a set of system requirements,
evaluate a proposed solution, and develop an implementation plan for an IT solution (applicant tracking
or hiring system) to improve the hiring process for MTC. This work will be completed in four stages, and
each of these four stages will focus on one section of an overall Business Analysis and System
Recommendation (BA&SR) report to be delivered to the CIO.
Section I. Strategic Use of Technology (Stage 1) – The first step is to look at the organization and explain
how an IT system could be used to support MTC’s strategies and objectives and support its decisionmaking processes.
Section II. Process Analysis (Stage 2) – Next you will evaluate current processes and workflow and
explain how MTC can use IT to improve its processes and workflow.
Section III. Requirements (Stage 3) –Then you will identify key stakeholder expectations for the new
technology solution to support MTC’s hiring process and develop a set of requirements.
Section IV. System Recommendation (Stage 4) – Finally, you will review the provided Vendor brochure
for a proposed applicant tracking system and explain how it meets the requirements and what needs to
be done to implement the system within MTC.
The sections of the BA&SR will be developed and submitted as four staged assignments. For stages 1, 2,
and 3, only the material associated with that stage will be graded. The stage 2, 3, and 4 submissions will
include the stage that is due, which will be graded according to the assignment requirements and rubric
criteria, as well as include all previously submitted stages with any revisions made. It is recommended
that when preparing stages 2, 3, and 4, you review any feedback from previous assignments to help
improve the effectiveness of your overall report and increase the likelihood of a well-written final
submission. For stage 4, the complete BA&SR submission includes grading criteria for evaluating if the
document is a very effective and cohesive assemblage of the four sections, is well formatted across all
sections and flows smoothly from one section to the next.
Assignment – BA&SR: Introduction and Section I. Strategic Use of Technology
Write an appropriate Introduction to the entire BA&SR Report (guidelines are provided below). Section I
of the BA&SR document contains an organizational analysis and identifies ways in which an information
system to improve the hiring process can help MTC, the organization in the case study, meet its strategic
goals and meet the information needs of various levels of management.
Stage 1: Strategic Use of Technology 03/19/2020
1
Using the case study, assignment instructions, Content readings, and external research, develop your
Introduction and Section I. Strategic Use of Technology. To start, review the readings in Weeks 1 and 2.
The case study tells you that the executives and employees at MTC have identified a need for an
effective and efficient applicant tracking or hiring system. As you review the case study, use the
assignment instructions to take notes to assist in your analysis.
Use the outline format, headings and tables provided and follow all formatting instructions below.
For Stage 1, create a title page and reference page that will be used for all 4 stages.
Apply specific information from the case study to address each area.
Introduction
Begin your report with a clear, concise, well organized introduction to explain why you are writing and
what is to come in the complete BA&SR report (not just Stage 1). This should briefly set the context for
MTC – business purpose, environment, and current challenges related to hiring. Then specifically
provide what is to come in the full report. Keep your audience in mind – this is an internal report for
the CIO of MTC. Provide an introduction in one paragraph that engages the reader’s interest in
continuing to read your report.
I.
Strategic Use of Technology
A. Business Strategy – In this section, you should clearly present – at a broad level – what
MTC’s business strategy is (refer to case study information), then what issues the current
manual hiring process may present that interfere with achieving that strategy, and how
improving the hiring process will benefit MTC and support its business strategy. (Use two to
three strong sentences that explain how the system would support the strategy and justify
your position with specifics from the Case Study.)
B. Competitive Advantage – First, provide an overview of the competitive environment
that MTC is currently operating in based on information from the case study. Then explain
how and why MTC can use the new hiring system to increase its competitive advantage and
help achieve its overall business strategy. Your explanation should demonstrate your
understanding of what competitive advantage is as well as how improving the hiring process
will help achieve MTC’s competitive advantage. Include how MTC can use the type of data
or information that will be in the hiring system to improve its competitive advantage.
(Paragraph of 4-5 sentences)
C. Strategic Objectives- Review the four Strategic Goals presented in the Strategic Business
Plan section of the MTC Case Study. The CIO has asked you to come up with an example of
an objective to help meet each goal and explain how a new hiring system would help
achieve that objective. As you can see from the example provided in the table below, an
objective is a statement that is clear (not vague) and is something that can be measured or
evaluated to determine whether it has been met or not. An important part of setting
objectives is that they are SMART (specific, measurable, achievable, relevant and timebound). In order to evaluate whether an objective has been achieved, it’s important to be
able to measure it. Consider this difference – Student wants to get a degree (non-specific
Stage 1: Strategic Use of Technology 03/19/2020
2
and not measurable) vs. Student wants to earn a degree in Information Systems
Management by May 2020. (This objective provides specific what and when.) First, insert
an introductory opening sentence for this table. Then, for each of the rows listed below,
complete the table with the requested information. (Provide an introductory sentence and
copy the table. Create an objective for each of the 3 remaining goals and explain using 2-3
complete sentences for each.) Note: This is not about an objective to implement a hiring
system or broad business goals but rather the focus is on objectives that would be
supported by the use of a technology solution to support/improve the hiring process.
Strategic Goal
(from case study)
Increase MTC Business
Development by winning
new contracts in the areas of
IT Consulting
Build a cadre of consultants
internationally to provide
remote research and analysis
support to MTC’s onsite
teams in the U. S.
Objective
(clear, measurable and time-bound)
Increase international recruiting
efforts and employ 5 research
analysts in the next 12 months.
EXAMPLE PROVIDED –
(Retain text but remove this
label and gray shading in
your report)
Continue to increase MTC’s
ability to quickly provide high
quality consultants to
awarded contracts to best
serve the clients’ needs
Increase MTC’s competitive
advantage in the IT
consulting marketplace by
increasing its reputation for
having IT consultants who
are highly skilled in leading
edge technologies and
innovative solutions for its
clients
Stage 1: Strategic Use of Technology 03/19/2020
3
Explanation
(2-3 sentences)
The new hiring system would
allow applicants from around the
world to apply online, increasing
the number of international
applicants. It would enable the
recruiters to carefully monitor
the applications for these
positions, identify the necessary
research and analysis skills
needed, and screen resumes for
these key skills. Recruiters
could quickly view the number of
applicants and identify when
additional recruiting efforts are
needed to meet the objective.
D. Decision Making – In the reading, “How Information Supports Decision Making,” you
were introduced to the information requirements of various levels of the
organization. First, insert an introductory opening sentence for this section. Then,
for each of the management roles listed below, complete the table with the
appropriate level (as defined in the reading – one word is all that is required in this
column), an example of a specific decision supported by the Hiring System to be
made at that level, and what type of information from the hiring system would be
needed to support that decision. Think about what information the hiring system
could provide about applicants, etc., and then identify an example of a decision that
might be made by each level of management. A decision is a choice or conclusion
that the management might make about business operations or future planning.
This is not about the decisions about implementing a new technology solution or
about general responsibilities of each role. Example: A decision example could be
stated as: CEO decides to expand MTC’s services to include cybersecurity. He can
make this decision because the hiring system provides information that many
applicants have the needed skills, certifications and experience to enable MTC to
easily recruit IT consultants in this area. (Provide an introductory sentence then
copy the table and insert information within, writing in complete sentences.)
Role
Level as
defined in
Course
Content
Reading
Example of Possible
Decision Supported by
Hiring System
Example of Information
the Hiring System Could
Provide to Support Your
Example Decision
Senior/Executive
Managers
(Decisions made by the
CEO and the CFO at MTC
supported by the hiring
system.)
Middle Managers
(Decisions made by the
Director of HR and the
Manager of Recruiting
supported by the hiring
system.)
Operational Managers
(Decisions made by the
line managers in the
organization who are
hiring for their projects
supported by the hiring
system.)
Formatting Your Assignment
Consider your audience – you are writing in the role of an MTC business analyst and your audience is
MTC and your boss, the CIO. Don’t discuss MTC as if the reader has no knowledge of the organization.
Stage 1: Strategic Use of Technology 03/19/2020
4
Also do not reference “stage #” or “case study” – these are class terms and would not be in a business
report. Use third person consistently throughout the report. In third person, the writer avoids the
pronouns I, we, my, and ours. The third person is used to make the writing more objective by taking the
individual, the “self,” out of the writing. This method is very helpful for effective business writing, a form
in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to
come across as unbiased and thus more informed.
•
•
•
•
•
•
•
•
•
•
•
•
Create a title page that includes: The title of report, company name, your name, Course and Section
number and date (revise date with each submission).
In Stage 1, you are preparing the first part of a 4-stage report. Use the structure, headings, and
outline format provided here for your report. Use the numbering/lettering in the assignment
instructions as shown below.
Introduction
I.
Strategic Use of Technology
A.
Business Strategy
B.
Competitive Advantage
C.
Strategic Objectives
D.
Decision Making
Write a short concise paper: Use the recommendations provided in each area for length of
response. It’s important to value quality over quantity. Assignment should not exceed 4 pages
excluding title and reference pages.
Content areas should be double spaced; table entries should be single-spaced.
To copy a table: Move your cursor to the table, then click on the small box that appears at the
upper left corner of the table to highlight the table; right click and COPY the table; put the cursor in
your paper where you want the table and right click and PASTE the table.
Ensure that each of the tables is preceded by an introductory sentence that explains what is
contained in the table, so the reader understands why the table has been included.
Use at least two resources with APA formatted citation and reference. Use at least one external
reference and one from the course content. Course content should be from the class reading
content, not the assignment instructions or case study itself. Refer to APA Requirements for IFSM
300 Classes that is posted under Content>Course Resources>Writing Resources for specifics related
to citing from the class content. For information on general APA format, refer to Content>Course
Resources>Writing Resources.
Begin a Reference Page for resources required for this assignment. Additional research in the next
stages will be added to this as you build the report. The final document should contain all
references from all stages appropriately formatted and alphabetized. Use APA format for your
reference page.
Running headers are not required for this report.
Compare your work to the Grading Rubric below to be sure you have met content and quality
criteria.
Submit your paper as a Word document, or a document that can be read in Word. Keep tables in
Word format – do not paste in graphics.
Your submission should include your last name first in the filename:
Lastname_firstname_Stage_1
Stage 1: Strategic Use of Technology 03/19/2020
5
GRADING RUBRIC:
Criteria
Far Above
Standards
Above Standards
Meets Standards
Below
Standards
Well Below
Standards
Introduction
16 points
13.6 points
12points
10.4 Points
0 points
Describes the
organization
and provides
an introduction
to the overall
Report
14.4-16 Points
13.6 Points
12 Points
10.4 Points
0-8 Points
The introduction is
very effective; is
clear, logical,
derived from the
Case Study; and
demonstrates a
sophisticated level
of writing.
The introduction
is clear, logical,
and derived from
the Case Study.
The introduction is
adequate and is
derived from the
Case Study.
The
introduction is
not clear,
logical and/or
derived from
the Case
Study.
32 points
27.2 points
24points
20.8 Points
Content missing or
extremely
incomplete, did not
reflect the
assignment
instructions, showed
little or no
originality,
demonstrated little
effort, is not derived
from the Case
Study; and/or is not
original work for this
class section.
0 points
28.8 – 32 Points
25.6 – 27.2 Points
22.4 – 24 Points
19.2 – 20.8
Points
The explanation is
clear, logical and
fully supported with
information from
the Case study and
using a
sophisticated level
of writing.
The explanation
is clear, logical
and supported
with information
from the Case
study.
The explanation is
provided and
supported with
information from
the Case Study.
24 points
20.4 Points
17.52 Points
14.4 Points
Content missing or
extremely
incomplete, did not
reflect the
assignment
instructions, showed
little or no
originality,
demonstrated little
effort, is not
supported with
information from
the Case Study;
and/or is not
original work for this
class section.
0 points
20.8 – 24 Points
20.4 Points
16-17.6 Points
14.4 Points
0-12.8 Points
Clear, complete,
logical, derived from
the Case Study, and
demonstrates
sophisticated
analysis and writing.
Complete and
accurate; derived
from the Case
Study,
demonstrates
Explanation is
provided and
related to the Case
Study, may lack
specifics and/or
clear logic.
Explanation is
not clear,
logical and/or
supported
with
information
Content missing or
extremely
incomplete, did not
reflect the
assignment
instructions, showed
Strategy
How the
system will
support the
organization’s
strategy as
derived from
the case study
Competitive
Advantage
Explanation of
how the system
and its data
can be used for
competitive
advantage
Stage 1: Strategic Use of Technology 03/19/2020
6
The
explanation is
not clear,
logical and/or
supported
with
information
from the Case
Study.
Possible
Points
16
32
0 – 17.6 Points
24
analysis and
effective writing.
Strategic
Objectives
Three
objectives
derived from
Strategic Goals
in Case Study
with
explanation of
how new hiring
system would
help achieve.
Generally, 0-5
points per
objective. Both
quantity and
quality
evaluated.
DecisionMaking
Types of
decisions
supported by
the system for
each of the
three levels of
the
organization
Generally, 0-5
points per
decision
example. Both
quantity and
quality
evaluated.
Research
Two or more
sources–one
source from
within the IFSM
300 course
24 Points
20.4 points
17.52 Points
14.4 Points
little or no
originality,
demonstrated little
effort, is not
supported with
information from
the Case Study;
and/or is not
original work for this
class section.
0 points
20.8 – 24 Points
20.4 Points
16-17.6 points
14.4 Points
0-12.8 Points
Objectives are clear,
measurable and
time-bound and are
strongly and fully
explained using a
sophisticated level
of writing.
Objectives are
clear, measurable
and time-bound,
and are clearly
explained.
Objectives are
somewhat clear,
measurable and
time-bound, and
are explained.
Objectives are
not clear,
measurable
and/or timebound, and/or
are not
explained.
24 Points
20.4 Points
17.52 Points
14.4 Points
Content missing or
extremely
incomplete, did not
reflect the
assignment
instructions, showed
little or no
originality,
demonstrated little
effort, is not
supported with
information from
the Case Study;
and/or is not
original work for this
class section.
0
20.8 – 24 points
20.4 Points
16-17.6 Points
14.4 Points
0-12.8 Points
Identified correctly
and fully, clearly
and logically
explained; are
derived from the
Case Study; and
demonstrate
sophisticated
analysis and writing.
Identified
correctly and
clearly and
logically
explained; are
derived from the
Case Study; and
demonstrate
analysis and
effective writing.
Identified correctly
and explained and
are derived from
the Case Study.
Not all
provided;
and/or are not
correct and/or
not derived
from the Case
Study.
16 points
13.6 points
12 points
10.4 points
Content missing or
extremely
incomplete, did not
reflect the
assignment
instructions, showed
little or no
originality,
demonstrated little
effort, is not
supported with
information from
the Case Study;
and/or is not
original work for this
class section.
0 points
13.6 Points
12 Points
10.4 Points
0-8 Points
Only one resource
is used and
properly
A source may
be used, but is
not properly
No course content
or external research
incorporated; or
14.4-16 Points
Required resources
are incorporated
and used
At least two
sources are
incorporated and
Stage 1: Strategic Use of Technology 03/19/2020
from the Case
Study.
7
24
24
16
content and
one external
(other than the
course
materials)
Format
Uses outline
format
provided;
includes Title
Page and
Reference Page
effectively. Sources
used are relevant
and timely and
contribute strongly
to the analysis.
References are
appropriately
incorporated and
cited using APA
style.
24 points
are relevant and
somewhat
support the
analysis.
References are
appropriately
incorporated and
cited using APA
style.
incorporated
and/or
reference(s) lack
correct APA style.
reference listed is
not cited within the
text.
17.52 points
incorporated
or used,
and/or is not
effective or
appropriate;
and/or does
not follow APA
style for
references and
citations.
14.4 points
20.4 points
20.8-24 Points
20.4 Points
16-17.6 Points
14.4 Points
0-12.8 Points
Well organized and
easy to read. Very
few or no errors in
sentence structure,
grammar, and
spelling; doublespaced, written in
third person and
presented in a
professional format.
Effective
organization; has
few errors in
sentence
structure,
grammar, and
spelling; doublespaced, written
in third person
and presented in
a professional
format.
Some
organization; may
have some errors
in sentence
structure,
grammar and
spelling. Report is
double spaced and
written in third
person.
Not well
organized,
and/or
contains
several
grammar
and/or spelling
errors; and/or
is not doublespaced and
written in
third person.
Extremely poorly
written, has many
grammar and/or
spelling errors, or
does not convey the
information
required.
0 points
TOTAL Points
Possible
Stage 1: Strategic Use of Technology 03/19/2020
8
24
160
Stage 2: Process Analysis
Before you begin work on this assignment, be sure you have read the Case Study and reviewed the
feedback received on your Stage 1 assignment.
Overview
As the business analyst in the CIO’s department of Maryland Technology Consulting (MTC), your next
task in developing your Business Analysis and System Recommendation (BA&SR) Report is toconduct a
process analysis. This will identify how the current manual process is working and what improvements
could be made to the process that would be supported by a technology solution.
Assignment – BA&SR: Section II.Process Analysis
The first step is to review any feedback from Stage 1 to help improve the effectiveness of your overall
report and then add the new section to your report. Only content for Stage 2 will be graded for this
submission. Part of the grading criteria for Stage 4 includes evaluating if the document is a very
effective and cohesive assemblage of the four sections, is well formatted and flows smoothly from one
section to the next. For this assignment, you will add Section II of the Business Analysis and System
Recommendation (BA&SR) Report to Section I. You will conduct an analysis of the current hiring process
and present information on expected business improvements. This analysis lays the ground work for
Section III. Requirements of the BA&SR Report (Stage 3 assignment) which will identify MTC’s
requirements for a system.
Using the case study, assignment instructions, Content readings, and external research, develop your
Section II. Process Analysis. The case study tells you that the executives and employees at MTC have
identified a need for an effective and efficient hiring system. As you review the case study, use the
assignment instructions to take notes to assist in your analysis. As the stakeholders provide their
needs and expectations to improve the process, identify steps that could be improved with the
support of a hiring system. Also look for examples of issues and problems that can be improved with
a technology solution.
Use the outline format, headings and tables provided and follow all formatting instructions below.
Begin with your Section I (Stage 1 assignment) and add Section II. Apply specific information from the
case study to address each area along with relevant supporting research.
II.
Process Analysis
A.
Hiring Process
At the beginning of this section, write an introductory opening sentence for this section that
addresses what the complete table provides. Refer to Week 3 and 4 content on processes and
analyzing process improvements. Additional research can expand your knowledge of these
areas.
The first step in analyzing the process is to document what the current process steps are and
who is responsible for doing them. Therefore, the table provides the current steps in the manual
hiring process provided by the case study. Remember, a process is a series of steps to perform a
Stage 2: Process Analysis03/17/2020
1
task; therefore, think about what the users are doing as part of the hiring process. Retain the asis process steps provided; do not remove or revise these. Complete the second column by
identifying the stakeholder responsible for this step based on the interviews in the MTC Case.
The next step is to identify how a hiring or applicant tracking systemcould improve each step in
the process and how the business will benefit from that improvement. For each of the as-is
process steps provided, complete the To-Be Process column in the table.indicating how this step
in the process will be done using the hiring or applicant tracking system.For each process step,
the statement should be concise and include an action verb and align with improving or
replacing the current manual, as-is process step provided. Then complete the Business Benefits
of the Improved Process column by explaining how this part of the process can contribute to
the overall business strategy– think at a higher level than the specific process step. Review the
examples provided in the Hiring Process table. For each to-be process step, identify the result
of using the system, as shown in the two examples. While it is truethat the system will speed up
each step of the process, think about how MTCwould benefit more strategically from using an
automated system to perform that step.
The first row and last rows have been completed for you as an example and must be retained and not
revised.Be sure your table contains a total of 12 steps. Use the examples to help you provide clear tobe process steps and business benefits. Your responses should be written in complete sentences.
MTC Hiring Process
As-Is Process
Responsible MTC
Position
To-Be Process – How the
system Will Support and
Improvethe hiring process
Business Benefits of
Improved Process
(Align with MTC’s
overall business
strategy and needs.)
1. Recruiter receives
application from job
hunter via Postal Service
Mail.
Recruiter
System will receive
application via on-line
submission through MTC
Employment Website
and store in the applicant
database within the
hiring system.
A more efficient
submission process
decreases time
needed to receive and
begin processing
applications. This will
present a positive
image to potential
employees and help
MTC compete for top
IT talent.
EXAMPLE PROVIDED –
(Retain text as #1 but
remove this label and
gray shading in your
report)
2. Recruiter screens
resumes to identify top
candidates by matching
with job requirements
from job description.
3. Recruiter forwards top
candidates to
Stage 2: Process Analysis03/17/2020
2
Administrative Assistant
via interoffice mail
4. Administrative Assistant
forwards candidates’
resumes and applications
to hiring manager for the
position via interoffice
mail.
5. Hiring Manager reviews
applications and selects
who he/she wants to
interview.
6. Hiring Manager sends
email to Administrative
Assistant on who he/she
has selected to interview
and identifies members of
the interview team.
7. AA schedules interviews
by contacting interview
team members and hiring
manager to identify
possible time slots
8. AA emails candidates to
schedule interviews.
9. Interview is conducted
with candidate, hiring
manager and other
members of the interview
team.
10. AA collects feedback
from interviews and
status of candidates
11. Hiring manager informs
the AA on his top
candidate for hiring
12. Administrative Assistant
prepares offer letter
based on information
from recruiter and puts in
the mail to the chosen
candidate.
Hiring Manager and
Interview Team
Interview is conducted
with candidate, hiring
manager and other
members of the interview
team. (Hiring System is
not used for this step.)
n/a
Administrative Assistant
System enables AA to
prepare job offer letter by
storing the offer letter
template and information
on each candidate; allows
AA to select information
to go into letter and put it
into the template, which
can then be reviewed and
emailed to the candidate.
More efficient offer
process presents
positive image to
applicants and
decreases time needed
to prepare offer letter,
and enablesMTC to
hire in advance of the
competition.
EXAMPLE PROVIDED –
(Retain text as #12 but
remove this label and
gray shading in your
report)
B.
Expected Improvements – As noted in the case study, there are a lot of manual
processes, overwhelming paperwork, difficulty scheduling interviews, etc. related to MTC’s
current manual hiring process. A technology solution can address many of these issues. For
Stage 2: Process Analysis03/17/2020
3
each of the areas listed in the table below, provide an example of an issue from the case study
and how a technology solution could be used to improve that area. Issues and improvements
should be addressed in 1-2 clear, complete sentences with information incorporated from the
case study. The first one is provided as an example.Note: This is not about the stakeholders’
wishes or expectations for the new system but identifying the current issues they have. Some
may be explicitly stated in the interviews and for others you may need to apply some critical
thinking. (Provide an introductory sentence and copy the table and insert information within.)
For explanations of these areas, refer to Week 4 content on analyzing process
improvements.Additional research can expand your knowledge of these areas.
Area
Collaboration:
EXAMPLE PROVIDED
(Retain text but remove this label
and gray shading in your report)
Current Issues
(from the Case Study)
The Hiring Manager states that
recruiting is only one area he is
responsible for and he isn’t as
responsive to HR as he could be.
Therefore, he counts on the
Recruiters to help manage the
process and keep him informed.
Current manual system causes
considerable communication
breakdowns and takes additional
effort and time to stay on top of
the hiring process.
Improvements
(due to use of technology)
An efficient system with all information
in one place, easily accessible via a
dashboard, and updated in real time
could make his recruiting job easier;
and he could devote time to effectively
working collaboratively and proactively
with HR on his staffing needs.
Communications: Explain how a
hiring system could improve
internal and external
communications
Workflow: Explain how a hiring
system could improve the MTC
hiring process by providing a
consistent structure for each
participant to perform his/her part
in the hiring process.
Relationships: Explain how
implementing an enterprise hiring
system could foster stronger
relationships
withapplicants/potential
employees.
Formatting Your Assignment
Consider your audience – you are writing in the role of anMTC business analyst and your audience is
MTC and your boss, the CIO. Don’t discuss MTC as if the reader has no knowledge of the organization.
Use third person consistently throughout the report.In third person, the writer avoids the pronouns I,
we, my, and ours. The third person is used to make the writing more objective by taking the individual,
the “self,” out of the writing. This method is very helpful for effective business writing, a form in which
Stage 2: Process Analysis03/17/2020
4
facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across
as unbiased and thus more informed.
•
In Stage 2, you are preparing the second part of a 4-stage report. Use the structure, headings, and
outline format provided here for your report. Use the numbering/lettering in the assignment
instructions as shown below.
II.
Process Analysis
A. Hiring Process
B. Expected Improvements
•
•
Begin with Section I, considering any feedback received, and add to it Section II.
Write a short concise paper: Use the recommendations provided in each area for length of
response. It’s important to value quality over quantity. Section II should not exceed 3 pages.
Content areas should be double spaced; table entries should be single-spaced.
To copy a table: Move your cursor to the table, then click on the small box that appears at the
upper left corner of the table to highlight the table; right click and COPY the table; put the cursor in
your paper where you want the table and right click and PASTE the table.
Ensure that each of the tables is preceded by an introductory sentence that explains what is
contained in the table, so the reader understands why the table has been included.
Continue to use thetitle pagecreated in Stage 1 that includes: The title of report, company name,
your name, Course and Section Number, and date of this submission.
Use at least two resources with APA formatted citation and reference for this Stage 2 assignment.
Use at least one external reference and one from the course content. Course content should be
from the class reading content, not the assignment instructions or case study itself. For information
on APA format, refer to Content>Course Resources>Writing Resources.
Add the references required for this assignment to the Reference Page. Additional research in the
next stages will be added to this as you build the report.The final document shou
