Description
quiz 25 Q
Unformatted Attachment Preview
Question 1
(1 point)
Saved
Listen
In regard to decision-making, the intuition approach is considered the
“most ideal” process.
Question 1 options:
True
False
Question 2 (1 point)
Saved
Listen
What is the ideal team size?
Question 2 options:
A) 3
B) 5
C) 7
D) 6
Question 3 (1 point)
Saved
Listen
The three types of solutions to this type of conflict are: 1)
Approach/Approach, 2) Avoidance/Approach, and 3) Approach/Avoidance.
Question 3 options:
A) Intergroup
B) Intrapersonal
C) Intragroup
D) Interpersonal
Question 4 (1 point)
Saved
Listen
Primary groups are often made up of 20 or less people that we are the
closest to in our lives.
Question 4 options:
A) True
B) False
Question 5 (1 point)
Saved
Listen
Continuing to allocate resources to a failing proposition/lost cause
describes which heuristic:
Question 5 options:
A) Availability
B) Representatives
C) Escalation of Commitment
D) Framing
Question 6 (1 point)
Saved
Listen
The organizational hierarchy would be seen as a long-term, informal group.
Question 6 options:
A) True
B) False
Question 7 (1 point)
Saved
Listen
A sociogram would provide a visual depiction of how Mark interacts with
his coworker, subordinates, and manager.
Question 7 options:
A) True
B) False
Question 8 (1 point)
Saved
Listen
Tom wants to be home by 5pm on Friday to see his son’s soccer game, but
he also needs to get the monthly report sent out to senior team which
would require him to stay late on Friday to get it done. What type of
conflicts best describes this situation?
Question 8 options:
A) Cognitive
B) Goal
C) Affective
D) Procedural
Question 9 (1 point)
Saved
Listen
Josie is at a family reunion. The individuals present would most likely fit
into which group for Josie?
Question 9 options:
A) Secondary
B) Reference
C) Primary
Question 10 (1 point)
Saved
Listen
Which level of need, according to Maslow’s Hierarchy of Needs, is satisfied
by joining a group?
Question 10 options:
A) Safety
B) Love & Belonging
C) Esteem
D) All of the above
E) None of the above
Question 11 (1 point)
Saved
Listen
The creators of this decision-making technique felt that it is not necessarily
the most recommended option, but often is how decisions usually work
out.
Question 11 options:
A) Garbage Can Method
B) Delphi Technique
C) Nominal Group Technique
D) Brainstorming
Question 12 (1 point)
Saved
Listen
Bringing in a third-party consultation to assist with decision-making
describes an interactive negotiation model.
Question 12 options:
A) True
B) False
Question 13 (1 point)
Saved
Listen
Mary and Joe are pharmacy technicians at East Bay Hospital. They have
both submitted requests for time off on Friday. Determining who gets the
time off would be an example of an unstructured problem requiring a
decision.
Question 13 options:
A) True
B) False
Question 14 (1 point)
Saved
Listen
Which of the following is NOT needed to define a group?
Question 14 options:
A) 2 or more people
B) Common interests or goals
C) Mutual accountability
D) Stable structure
Question 15 (1 point)
Saved
Listen
According to the Decision-Style Model, someone with high cognitive
complexity and high people skills would be displaying which decisionmaking style?
Question 15 options:
A) Analytical
B) Directive
C) Behavioral
D) Conceptual
Question 16 (1 point)
Saved
Listen
Belonging to the Catholic Church would be an example of which type of
group?
Question 16 options:
A) Primary
B) Secondary
C) Reference
Question 17 (1 point)
Saved
Listen
Cultural influence may determine if a person is likely to conform or not.
Question 17 options:
A) True
B) False
Question 18 (1 point)
Saved
Listen
Conflict can and should always be avoided.
Question 18 options:
A) True
B) False
Question 19 (1 point)
Saved
Listen
Heuristics can be thought of as cognitive short-circuiting.
Question 19 options:
A) True
B) False
Question 20 (1 point)
Saved
Listen
Which of the following is step 4 in the Rational Approach to Decision
Making
Question 20 options:
A) Monitor the decision environment
B) Implement the chosen alternative
C) Evaluate alternatives
D) Diagnose the problem
Question 21 (1 point)
Saved
Listen
John is trying to decide on whether his company, Health to You – Home
Health Services, should purchase a new company van to increase the
number of patients the group can see, but he isn’t sure it will return a profit
soon enough to make it worth it, at this time. There are pros and cons to
either side of this decision. John decides to bring the problem to his team
at their weekly staff meeting to get their ideas and suggestions. He listens
to their comments and ultimately goes with his gut decision. John is
displaying which decision-making process, according to Vroom-Yetton?
Question 21 options:
A) Autocratic I
B) Autocratic II
C) Consultative II
D) Consultative I
E) Group
Question 22 (1 point)
Saved
Listen
Which of the following is not one of the roles that Belbin stated group
members will take on?
Question 22 options:
A) Implementer
B) Plant
C) Completer Finisher
D) Cooperator
Question 23 (1 point)
Saved
Listen
Mary is the manager at Blue Star Health Group. She has a strong ability to
cope with difficult situations and makes sound decisions; however, she is
not particularly quick in her decision-making as she wants to examine every
detail before coming to a conclusion. Mary is displaying which type of
decision-making style?
Question 23 options:
A) Analytical
B) Conceptual
C) Behavioral
D) Directive
Question 24 (1 point)
Saved
Listen
Often times, in groups, two leaders will emerge: a task leader and a
socioemotional leader.
Question 24 options:
A) True
B) False
Question 25 (1 point)
Saved
Listen
North Hospital is experiencing OR scheduling conflicts. Which of the
following managers is the most likely to display an accommodation style of
conflict handling in this situation, according to Thomas and Kilmann?
Question 25 options:
A) Chris, the neurologist. He tends to put everyone else’s needs ahead of his to prevent any hard feelings
or anger.
B) Chloe, the cardiologist. She likes to take a win-win approach to maximize outcomes when handling
conflicts.
C) Joy, the orthopedic surgeon. It’s her way or the highway when it comes to decisions.
D) Kevin, the general surgeon. He relies on the give-and-take process until a mutual agreement is
reached.
Purchase answer to see full
attachment
