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LaTesha Jackson
Behavior Health Consultant – New Heights Mental Health, LLC
Monroe, LA 71202
[email protected]
3183980767
My objective is to utilize my skills and professional experiences for personal growth and growth of the
company.
Work Experience
Behavior Health Consultant
New Heights Mental Health, LLC
2016 to Present
Present ideas for different situations to assist with individual mental/behavioral health stability
❖ Offer strategies to deescalate and diminish problems with the individual and family
Computer Operator
Monroe City Schools
2016 to Present
Registered students in school and dropping students from the system.
❖ Input grades in the system concerning students and maintaining folders containing students’
information.
❖ Input/output of students
lead, organize and participate in specific skills training activities
New Heights Mental Health, LLC
2014 to 2016
Independent Living Skills Building (ILSB) 2014 – 2016
❖ Meet individually to provide coaching, planning and support for the goals of each individual.
❖ Provide basic living and life skills training and education to model appropriate skills and behaviors;
supply educational material, offer suggestions, and use appropriate tools and resources; lead, organize
and participate in specific skills training activities.
❖ Provide individual with skills to create/increase better cooking, housekeeping, menu planning, meal
preparation, shopping, money management, pre-employment/employment, recreational activities, use
of public transportation, medical care, dental care, self-advocacy, health and hygiene and community
resource awareness, client safety, communication, coping, problem solving, anger management and
social skills; participate in pre group planning and session development, role playing and other individual
and group training methods and activities.
Paraprofessional/Title 1 Tutor
Monroe City Schools
2009 to 2016
Assist Reading Interventionist and Teachers with interventions throughout the different grade levels (K
– 4)
❖ Proactively interact with students to assist with reaching and sustaining their reading level.
❖ Implement activities to motivate reading and mathematics, learning inclusively, as well as individually.
❖ Develop and implemented activities and educational lessons for 1st – 4th graders for the afterschool
tutoring.
❖ Assist, develop and implement plans with children with IEPs and behavior plans
Guidance Clerk
Monroe City Schools
2003 to 2008
Input/output of students
❖ Registered students in school and dropping students from the system.
❖ Scheduling IEP meetings.
❖ Assist and develop IEPs and behavior plans.
❖ Input grades in the system concerning students and maintaining folders containing students’
information.
❖ Assisting during standardized testing.
Education
Social Work
Delta Community College
2012 to 2013
Education
University of Louisiana at Monroe (ULM) – Monroe, LA
2000 to 2003
High school diploma or GED
Skills
• Customer support
• Behavioral Health
LaTesha Jackson
Monroe, Louisiana 71202-3921
3183314459
[email protected]
Skills
Performance Management
Work Planning and Prioritization
Information Analysis
System Administration
Data Entry
Data Quality Management
Organizing and Categorizing
Attention to Detail
Systems Monitoring
File Transfers
Report Distribution
Testing and Troubleshooting
Analytical Thinking and Problem Solving
Operational Documentation
Strong Interpersonal and Communication Skills
Education and Training
Expected in May 2024
Grand Canyon High School Grand Canyon, AZ
Associate of Arts Education
Summary
Careful Computer Operator trusted to accept, process and safeguard internal and customer data. Responsible monitor of on-site and network processing performance. Dedicated to securing every kilobyte of provided data. Proficient Computer Operator skilled at establishing controls and managing daily data jobs. Hardworking professional adept at correcting routine problems and escalating major concerns.
Experience
August 2015 – Current
Monroe City Schools – Monroe, Louisiana
Computer Operator
Verified accuracy and sorted information to prepare source data for computer entry.
Responded to queries for information and access to relevant files.
Maintained user file systems according to internal policies and applicable regulatory concerns.
Produced accurate and detailed daily reports for processing and measuring progress.
June 2017 – December 2018
Home Depot – Monroe, Louisiana
Cashier
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Learned roles of other departments to provide coverage and keep store operational.
Trained new team members in cash register operation, stock procedures and customer services.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Answered product questions with up-to-date knowledge of sales and store promotions.
Delivered high level of customer service to patrons using active listening and engagement skills.
Operated cash register or POS system to receive payment by cash, check and credit card.
November 2001 – May 2004
Monroe City Schools – Monroe, Louisiana
Secretary
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Maintained organized filing system of paper and electronic documents.
Ordered office supplies to purchase items and maintain appropriate levels.
Drafted agendas, meeting notes and other documents to enhance collaborative process.
Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Assisted with accounts receivable and accounts payable functions.
Composed and distributed reports, routine correspondence and meeting notes with job-related software.
Produced and distributed memos, newsletters and other forms of communication.
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