Description
case study 2
Think about the messages presented in the two Tedx Talks as well as chapter three within the textbook. Based on the Case Study (the scenario is real and took place in a full-service hotel in the midwest), answer each of the following questions in a minimum of 100 words for each question within the ‘Discussions’ tab.
1. Did the bell attendant do the right thing by directing Mrs. Jones to the convention center for a wheel chair? Why or why not?
2. If you were the front office manager, how do you handle the situation Mrs. Jones’ less than satisfied experience with the bell attendant and subsequent complaints?
Complete Case Study #2 questions (a minimum of 100 words each) and then pose 2 follow-up questions. The Case Study Assignment may be completed within the ‘Discussions’ tab and then within the ‘Case Study #2 (Week 6)’ forum (you will create thread). The Case Study Assignment is due on Sunday, February 25, 11:59 PM. When creating a thread please put your last name and Case Study #2 in the subject line.
packback
The topic for this module’s Packback Topic for your Questions is Recycling programs in the United States and other countries.
To complete Packback, click on the How to Use Packback button on the left. Select the Packback that you are completing. A guide post with the topic for this Module is located at the top of the feed for this Packback assignment.
Your question is worth up to 3 points and your answers to the question of one other student is worth up to a total of 3 points. (Refer to the syllabus for the breakdown of points that can be earned on Packback based on your curiosity scores on your question and your response to 1 other student).
Patagonia Assignment
Attached Files:
Patagonia Spring 2024.pdf (112.636 KB)
Patagonia Spring 2024.docx (19.32 KB)
Click on the link above to access the assignment. Follow the directions.
Submit your assignment by clicking on the underlined word “Patagonia Assignment” to open the submission area for uploading your file. Your assignment will be checked for plagiarism using SafeAssign.
