Case study HR 211

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Read the case given and answer the questions, each question must have at least 250 words to 300 words.

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After completion of this, students will be able to understand the following LO’s
LO3: To demonstrate a thorough understanding of HR Strategic planning which includes
effective job analysis, recruitment, and selection strategies.
LO4: To have the ability to deliver and communicate HR policies messages in a coherent
and professional manner.
Read the case given below and answer the questions:
Having done well as a staff accountant in the accounts payable section of a major industrial firm
for several years since his graduation from college, Faisal felt that he had learned much about
the “ins” and “outs” of survival in an intensely bureaucratic organization. It is thus not
surprising that he was relaxed and unconcerned about his circumstances at the company as he
entered the employee lounge to attend the late-afternoon welcoming reception for his new
supervisor.
The new manager of accounts payable, Amina, had been transferred to Faisal’s division from a
similar position in another subsidiary of the company because of her proven talent for
organizing and improving the efficiency of operations there. A no-nonsense type of manager,
Amina was experienced and determined to perform her new assignment with the same vigour
that had brought her so much success throughout her career.
At the reception, Amina circulated through the room, introducing herself to her new
subordinates and asking each of them if they had any suggestions that would help make the
payables section a better place to work. When she approached Faisal, he told her about
something that had been on his mind lately: that people seemed to him to gain promotions and
be given opportunities to work overtime based on who liked them, and not on the quality of their
work. In reply, Amina politely stated that she would do everything that she could to see that
whatever it was he was referring to would have no place in the team she would lead.
Upon his arrival at work the next day, Faisal received a phone call from Amina’s secretary
asking that he meet with his new boss later that morning. He had barely entered her office for
the meeting when she looked him straight in the eye and said, “I will not tolerate individuals in
this organization who are not good team players. Yesterday afternoon you led me to believe that
there are people in this office who are not acting in the best interests of the company, and I want
to know who. I want you to tell me the names of the managers you were referring to note and
keep me informed if you see anyone hurting this company, or I’ve got to think that maybe you are
part of the problems around here.” Stunned by both the tone and content of her statement, Faisal
quickly tried to think of a way to respond.
Questions
Q1. How should Faisal respond? Why? What assumptions form the basis for your decision?
Q2. What are the short- and long-term costs and benefits of each alternative for Faisal?
Q3. Do you think Amina is a good leader? If yes, then Why?
Q4. What would you do if you found yourself in a similar position at your job?
Answers:
1.
2.
3.
4

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