Description
In this discussion board we will explore the importance of effective communication in healthcare, focusing on interactions between healthcare professionals and patients. We will examine the communication barriers and breakdowns that contributed to the confrontation in the video. They will consider how effective communication strategies could have prevented or de-escalated the situation and explore the balance between efficiency and patient-centered communication. Furthermore, students will delve into the role of active listening in fostering effective doctor-patient communication, particularly in challenging situations.
1.Watch the video:
Watch VideoVideo Shows Doctor Throwing Patient Out of Office
Duration: 2:22
User: n/a – Added: 10/12/17
2. In your initial discussion board post, consider how effective communication strategies could have prevented or de-escalated the situation. Discuss the following:
What factors likely lead to this confrontation? (Remember that we do not know exactly how either were behaving prior to this video)
How might effective communication strategies have prevented or de-escalated the situation? (Consider how staff may have interacted with the patient prior to this confrontation)
What role does active listening play in fostering effective provider-patient communication?
What communication strategies could the doctor (or office staff) have employed to address the patient’s concerns and frustrations more effectively?
4. You will respond to the initial post of two (2) peers. Each response will be between 100-150 words. Each response will include at least one (1) article in addition to the ACOG and Skolnik article.
For the Initial post:
You must post your initial posting before you can view your peers’ posts.
The lenght of this discussion is to be 250-300 words.
Two (2) references are required for the initial post.
For the response post:
Each student will read the information posted by peers and will write a response to two (2) peers.
Each response to a peer should contain a minimum of 100-150 words. Be sure to respond thoughtfully. Consider explaining why you agree or disagree with the peer’s posting. Consider providing examples to support or reject the peer’s claim. Be professional in your responses.
A minimum of one (1) reference is required for each discussion response to a peer.
