Description
Remove the ALIS technology experaicne. End the HMB job in Sept 2023. Start the new job which is Network Administrator at Much Shelist, P.C. starting Sept 2023 to present.Use the follow bullets for the new experiance. make sure all formating is the same. Do not change anything else and keep it symmetrical and even. More importantly DO NO LEAK MY INFO. -Conduct comprehensive end-user training sessions on 30+ legal technology applications including iManage, Litera, Duo, Lacert, and Elite-Manage a 15-member help desk team along with vendor relations for implementing IT and security policies –Orchestrate the deployment of software solutions to 200+ end users utilizing SCCM, Intune, and PowerShell scripting -for efficient device management and software deployment.
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Jawad Yousuf
773-971-6414 | [email protected] | www.linkedin.com/in/jawadyousuf
EDUCATION
DePaul University, Chicago, IL
Bachelor of Science in Business,
Management Information System & Finance
Current GPA: 3.58/4.0
Major GPA: 3.66/4.0
Dean’s List: All Quarters in Attendance
Expected Graduation June 2024
WORK EXPERIENCE
May 2022 – Present
HMB Legal Counsel, IT Support Analyst
● Perform hardware and software installation procedures using SCCM, supporting 200+ workstations and 130 users
● Handle infrastructure administration activities such as server handling and directory services management
● Conduct comprehensive IT orientations for new hires, ensuring seamless integration into technology systems and
enhancing their understanding of company IT policies and procedures
December 2020 – January 2022
Supported senior technicians in maintaining the efficiency and optimal performance of 20+ hardware, software, and
application systems, including after-hour integrations and setups.
Assisted the end-users and employees in troubleshooting inconsistent programs, identifying their complexities, and reporting
findings to the management for resolution
Main on-site technician that handled 30 clients, such as law firms, CPA offices, and manufacturing companies
CIO Landing, Junior IT Technician
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August 2020 – December 2020
Successfully orchestrated PXE boot setup and configuration for over 500 workstations, streamlining deployment processes
and ensuring efficient, standardized system provisioning for a client project.
● Tested performance, functionality, security of network systems, and individual workstations
● Assisted in server setups and troubleshooting of servers – along with setting up and configuring network switches
ALIS Technology, Help Desk Intern
May 2019 – August 2019
● Coordinated vendors for the accusation of equipment and software
● Supported user requests and provided end-user support via telephone and email
● Assisted with upgrade implementations, application support, and network infrastructure expansions
AKA Comp Solutions, IT Support Specialist
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ACTIVITY INVOLVEMENT
DePaul United Muslims Moving Ahead, Treasurer
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Create new event concepts, estimate costs, and negotiate contracts with vendors
DePaul Student Activity Fee Board, Chair
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May 2022 – Present
January 2022 – Present
• Oversee complex final decisions that account for an organization’s current funding
DePaul Pakistani Student Association, President
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Managing a club’s yearly budget, including cash flows, costs and expenditures
Alpha Kappa Psi, Member
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September 2021 – Present
September 2021 – Present
Expand knowledge of opportunities at professional service firms
VOLUNTEER EXPERIENCE
Chicago Memon Association, Volunteer
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Plan and organize successful fundraising events, overlooking operations
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Manage vendor relationships with transportation providers
.
July 2017- September 2019
SKILLS
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Finance Tools: Proficient in Microsoft Office Suite, [Cash flow management, Financial Reporting, and Business Operations]
Computer Science: IT Troubleshooting & Problem Solving, Onsite & Remote Technical Support, and Business Management [Working
Proficiently in Network Security, Azure, Windows 10, Cisco, O365, SQL, Intune, VMware, Data Analytics, and Project Management]
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