Description
I need a high quality paper with ZERO plagiarism The following files, One includes everything you need to know so far about my company and Ive gotten full grade on it, The second file if you scroll to the last page it is the environmental scan assignment requirementand the electro file the last page it tells you what the assignments needsmy paper is there to provide you with my companies information. Use these information as needed to complete the environmental scan on a new word document. No cover letter needed.Length is as needed, follow the same bulletin style the assignment is written in
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Sudad Shaoo
BUS302
October 28, 2023
Salem Group Import & Export Foundation Document, DNA
We are here to expand your horizon. Join the journey of bridging the continents with us!
Leading with ambition, we deliver exceptional care, unparalleled efficiency, and budgetfriendly solutions.
Our Vision Statement
At Salem Group Import & Export, we imagine a globally interconnected world facilitated
by our outstanding services. Our ambition is to lead the global import and export sector,
establishing unmatched benchmarks in the sale, distribution, and cross-border delivery of
goods. Our clients aren’t merely associates; they form an integral part of our extended
family. We are committed to offering them exceptional care, unparalleled efficiency, and
budget-friendly solutions tailored precisely to their financial constraints.
Our Mission Statement
Our mission is to is to create profiles of favored distribution channel associates. We
conduct market research to pinpoint competitors, scrutinize their products, prices, and
promotions. This analysis ensures our clients that they receive optimal value for their
investment
Our Core Values
Our core values are Great Service,
• Teamwork
• Innovation
• Integrity
Innovation is a core focus at Salem Group, where we continuously explore ways to enhance
our clients’ experience through creative thinking, research, and collaborative teamwork.
We are dedicated to delivering outstanding service by proactively developing and
introducing improved solutions that align with market demands.
Our commitment to integrity ensures we prioritize service quality and consistently meet
our clients’ expectations.
Sudad Shaoo
BUS302
October 28, 2023
We all have five basic human needs:
To Belong – To be Heard – To be in Control – To feel Unique To reach one’s Potential
At Salem Group Import & Export company, we will do anything that’s necessary to get
our associates involved & excited, fulfilling their 5 basic human needs. We are believers
in the collective magic of passionate people. We are dispensers of enthusiasm!
What We Aim For?
Our Objectives: The Three Legged Stool
1. Sustainable Employee Engagement At Salem Group Import & Export, we believe
in fostering a work environment where our employees are not just workers but
integral members of our family. Sustainable employee engagement for us means
creating a workplace where individuals are motivated, passionate, and dedicated to
their roles.
2. Sustainable Customer Loyalty: Building sustainable customer loyalty is at the heart
of our business philosophy. We consider our clients as part of our extended family,
and our objective is to create lasting relationships based on trust, reliability, and
exceptional service. To achieve this, we prioritize understanding our clients’ unique
needs and preferences.
3. Sustainable Profitability Sustainable profitability is crucial for the longevity and
growth of Salem Group Import & Export. We understand that delivering great
service and ensuring customer satisfaction are directly linked to our financial
health. To achieve sustainable profitability, we employ a strategic approach.
Our Operating Philosophy
Salem Group Import & Export aims to be a global leader in the international trade industry,
providing superior care and cost-effective solutions. Their vision focuses on building
lasting client relationships. Their mission involves forming strategic alliances with
preferred distribution partners and conducting thorough market research to ensure clients
receive optimal value within their budget. Guided by core values of great service,
teamwork, innovation, and integr, itythe organization’s foundation document outlines these
principles (Tar, 2013). They conduct environmental scans to adapt to market dynamics,
tailor services, and meet evolving client needs. Through individual development plans and
thoughtful job designs, they nurture employee growth and foster a positive work
environment (Tar, 2013). Salem Group emphasizes service leadership, striving for
excellence through continuous innovation and client-focused improvements, ensuring
unmatched client satisfaction and loyalty in the import and export industry.
Sudad Shaoo
BUS302
October 28, 2023
Our Commitment to Ourselves
Policies and procedures are based on other people’s mistakes…
Time has taught us that writing rules does not create more responsive, committed
people…we do, however, need systems in place and to be accepting when someone points
out to us our mistakes. People respond best when they are clear about where we are going
and what we want to achieve. Our ‘best practices’ therefore are the following:
1.
Take care of yourself: This principle emphasizes the significance of self-care
and well-being among Salem Group’s employees and clients.
2.
Take care of each other: At Salem Group, teamwork and collaboration are
fundamental. This principle highlights the importance of mutual support and
cooperation within the company (Tar, 2013). Employees are encouraged to
work together harmoniously, assisting and empowering one another.
3.
Take care of this place: Salem Group understands its responsibility towards
the environment and the society it operates in. By adopting sustainable
practices, being socially responsible, and contributing positively to the
community, the company demonstrates its commitment to making a difference
beyond profits.
At Salem Group, we believe in fostering a culture of responsibility and accountability. Our
best practices revolve around three fundamental principles: taking care of yourself, taking
care of each other, and taking care of our environment. These principles underscore our
commitment to personal well-being, teamwork, and environmental consciousness, creating
a positive and supportive atmosphere within our company.
Company Culture
Salem Group Import & Export nurtures a corporate culture deeply rooted in family values
and a client-first approach. Our clients aren’t just customers; they are part of our extended
family. We prioritize superior care, efficiency, and budget-friendly solutions tailored to our
clients’ needs. Our team embodies the core values of Great Service, Teamwork, Innovation,
and Integrity, fostering an environment where creativity and collaboration thrive.
Continuous improvement is at our core; we proactively research, innovate, and implement
cutting-edge services that anticipate market needs. Quality is our hallmark, and we are
unwavering in our commitment to meeting and exceeding our clients’ demands (Singh,
2023). Our policies and procedures reflect a learning mindset, ensuring we grow from
others’ experiences. At Salem Group, we redefine excellence through constant evolution
and unwavering dedication to our clients’ satisfaction.
Sudad Shaoo
BUS302
October 28, 2023
Associate Selection and Training
Successful Organizational Development Management begins at the hiring stage.
Undoubtedly, this is the most important task when creating the operating culture for each
business. Mediocre staff with poor personalities will produce mediocre results, no matter
how well they are trained. We hire for positive personality and train the skills. We look for
enthusiastic and dedicated team members with strong personality traits then skill sets and
experience. Key traits (company core values) are: Integrity, Teamwork, Innovation,
Passion, Excellence, Loyalty, Respect, and Responsibility all are essential components
before a second round of interviews are offered. Our company achieves success through
highly trained teamwork, carried out by a team whose positive, energetic personality makes
both staying and working at our company fun for all. Success requires passionate people;
passion demands enthusiasm. Loyal team members create loyal customers and loyal
employees create superior returns. A great company employee is someone who
understands the difference between service and experience and the simple fact that
‘customer and employee satisfaction is the start; customer and employee loyalty is the end
result.
Systems, procedures and skills will be trained and reinforced on a regular basis by our
leadership team. Our company will ensure that we provide our team members with the
necessary tools to succeed. All staff are cross-trained, ensuring they are supremely
confident, possessing the ability to answer and deal with guest inquiries professionally,
efficiently, and courteously with no fuss or excuses. Our company operates with a team
that is fully trained and well versed on customer and employee ‘experience delivery. ‘Our
company thinks and acts differently towards its team members. Our teams are as important
to us as our customers and, in return, our company teams take ownership and genuinely
care, making us leaders in the 21st Century service industry.
FOUNDATION OF BUSINESS ENVIRONMENT
BUS302
BERNIE L. MULLEN, M.A.
612 239 8604
[email protected]
3-LEGGED STOOL FOUNDATION OF BUSINESS
Strategic Plan (Environmental Forces)
Sustainable Employee
Engagement
Sustainable Customer
Loyalty
Sustainable
Profitability
ACTIVE THINKING
•Passive
•
•
Students will demonstrate ability
• Receive ideas and information from
someone else.
t o t h i n k c r i t i c a l l y.
• Unreflective.
Students will move from standard
• Jump to conclusion.
passive thinker to an engaged
• Snap decision irrespective to outcome.
active thinker.
•
V. A . C . !
•
Versatile – use all your skills, create new ones.
•
Adaptable – what worked today may not work
tomorrow, “Make do!”
•
Conceptual – see all the moving parts.
•Active
• Persistent.
• Careful consideration.
• Think things through.
• Raise questions.
• Find relevant information.
COMPANY STRATEGIC PLAN
3 OUTCOMES:
Sustainable Employee Engagement, Sustainable Customer Loyalty, Sustainable Profitability
Vision
Statement
Service
Leadership
Mission
Statement
Company
Strategic
Plan
Individual
Development
Plans & Job
Designs
Foundation
Document DNA
Environmental
Scan
COMPANY FOUNDATION DOCUMENT
• The Essence or Philosophy of the organization.
• The belief components; core values giving the vision and
mission of the company its energy, drive, and life.
ENVIRONMENTAL SCAN
Environmental
Scan
Environmental Scan
•
Perform an environmental scan of your company (Find two influences per
each, positive & negative) points worth 50.
Social
•
•
•
Positive and Negative information.
What is this information telling you?
Determine strategies.
Economical
•
•
•
Positive and Negative information.
What is this information telling you?
Determine strategies.
Technological
•
Positive and Negative information.
•
What is this information telling you?
•
Determine strategies.
Competition
•
Positive and Negative information.
•
What is this information telling you?
•
Determine strategies.
Regulatory
•
•
•
Positive and Negative information.
What is this information telling you?
Determine strategies.
Due Sunday Midnight
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