Description
Assignment
WORKPLACE ENVIRONMENT ASSESSMENT
In this module’s Discussion, you applied the Clark Healthy Workplace Inventory to diagnose potential problems with the civility of your organization. In this Portfolio Assignment, you will continue to analyze the results and apply published research to the development of a proposed treatment for any issues uncovered by the assessment.
RESOURCES
Broome, M., & Marshall, E. S. (2021). Transformational leadership in nursing: From expert clinician to influential leader (3rd ed.). New York, NY: Springer.
oChapter 5, “Collaborative Leadership Contexts: It Is All About Working Together (pp. 155–178)
oChapter 8, “Creating and Shaping the Organizational Environment and Culture to Support Practice Excellence” (pp. 237–272)
oChapter 7, “Building Cohesive and Effective Teams” (pp. 212–231)
Clark Healthy Workplace InventoryLinks to an external site.. (2015). American Nurse Today, 10(11), 20.
Select at least ONE of the following:
Clark, C. M. (2019). Fostering a culture of civility and respect in nursingLinks to an external site.. Journal of Nursing Regulation, 10(1), 44–52.
Hover, L. A., & Williams, G. B. (2022). New nurses’ experience with lateral violence and their decision to remain in nursingLinks to an external site.. International Journal for Human Caring, 26(4), 199–208. https://doi.org/10.20467/HumanCaring-D-20-00069
Lee, S., & Miller, K. (2022). Developing a diversity, equity, and civility council to advance health equity in nursing academia and practiceLinks to an external site.. Nursing Administration Quarterly, 46(3), E16–E23.
McDermott, C., Bernard, N., & Hathaway, W. (2021). Taking a stand against workplace incivilityLinks to an external site.. Journal of Continuing Education in Nursing, 52(5), 232–239.
To Prepare:
Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
Review the Work Environment Assessment Template*.
Reflect on the output of your Discussion post regarding your evaluation of workplace civility and the feedback received from colleagues.
Select and review one or more of the following articles found in the Resources:
Clark (2019)
Hover and Williams (2022)
Lee and Miller (2022)
McDermott, Bernard, and Hathaway (2021)
*Template completed in the Week 7 discussion should not be submitted with this assignment.
The Assignment (3-6 pages total):
Part 1: Work Environment Assessment (1-2 pages)
Review the Work Environment Assessment Template you completed for this Module’s Discussion.
Describe the results of the Work Environment Assessment you completed on your workplace.
Identify two things that surprised you about the results and one idea you believed prior to conducting the Assessment that was confirmed.
Explain what the results of the Assessment suggest about the health and civility of your workplace.
Part 2: Reviewing the Literature (1-2 pages)
Briefly describe the theory or concept presented in the article(s) you selected.
Explain how the theory or concept presented in the article(s) relates to the results of your Work Environment Assessment.
Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and/or create stronger work teams. Be specific and provide examples.
Part 3: Evidence-Based Strategies to Create High-Performance Interprofessional Teams (1–2 pages)
Recommend at least two strategies, supported in the literature, that can be implemented to address any shortcomings revealed in your Work Environment Assessment.
Recommend at least two strategies that can be implemented to bolster successful practices revealed in your Work Environment Assessment.
Assignment_Rubric
Criteria
Part 1: Work Environment Assessment *Template, completed in the week 7 discussion, should not be submitted with this assignment Describe the results of the Work Environment Assessment you completed on your workplace. Identify two things that surprised you about the results and one idea that you believed prior to conducting the assessment that was confirmed. Explain what the results of the assessment suggests about the health and civility of your workplace.
Ans.
The responses accurately and thoroughly describe the results of the Work Environment Assessment completed on a workplace. … The responses thoroughly and clearly identify two surprising things about the results and thoroughly describe at least one idea that was believed prior to conducting the assessment that was confirmed. … The responses accurately and thoroughly explain in detail what the results of the assessment suggests about the health and civility of a workplace.
Criteria
Part 2: Reviewing the Literature Briefly describe the theory or concept presented in the article you selected. Explain how the theory or concept presented in the article relates to the results of your Work Environment Assessment. Explain how your organization could apply the theory highlighted in your selected article to improve organizational health and/or stronger work teams. Be specific and provide examples.
Ans.
The responses accurately and thoroughly describe the theory or concept presented in the article selected. … The responses accurately and completely explain how the theory or concept presented in the article relates to the results of the Work Environment Assessment. … The responses accurately and thoroughly explain how an organization could apply the theory highlighted in the selected article to improve organizational health and/or stronger work teams. … Specific and detailed examples are provided which fully support the responses.
Criteria
Part 3: Evidence-Based Strategies to Create High-Performance Interprofessional Teams Recommend at least two strategies, supported in the literature, that can be implemented to address any shortcomings revealed in your Work Environment Assessment. Recommend at least two strategies that can be implemented to bolster successful practices revealed in your Work Environment Assessment.
Ans.
Using the literature, the responses clearly and thoroughly recommend at least two strategies that can be implemented to address any shortcomings revealed in the Work Environment Assessment. … The responses clearly and thoroughly recommend at least two strategies that can be implemented to bolster successful practices revealed in the Work Environment Assessment.
Criteria
Resource Synthesis
Ans.
Using proper in-text citations, the response fully integrates at least 2 outside resources and 2 or 3 course-specific resources.
Criteria
Written Expression and Formatting—Paragraph Development and Organization: Paragraphs make clear points that support well-developed ideas, flow logically, and demonstrate continuity of ideas. Sentences are carefully focused—neither long and rambling nor short and lacking substance. A clear and comprehensive purpose statement and introduction is provided, which delineates all required criteria.
Ans.
Paragraphs and sentences follow writing standards for flow, continuity, and clarity. … A clear and comprehensive purpose statement, introduction, and conclusion are provided, which delineates all required criteria.
Criteria
Written Expression and Formatting—English Writing Standards: Correct grammar, mechanics, and proper punctuation.
Ans.
Uses correct grammar, spelling, and punctuation with no errors.
Criteria
Written Expression and Formatting: The paper follows correct APA format for title page, headings, font, spacing, margins, indentations, page numbers, running head, parenthetical/in-text citations, and reference list.
Ans.
Uses correct APA format with no errors.
Unformatted Attachment Preview
Work Environment
Assessment
Template
Work Environment Assessment Template
Use this document to complete the Module 4 Workplace Environment Assessment.
Summary of Results Clark Healthy
Workplace Inventory
Identify two things that
surprised you about the
results. Also identify
one idea that you
believed prior to
conducting the
Assessment that was
confirmed.
What do the results of
the Assessment suggest
about the health and
civility of your
workplace?
The Clark Healthy Workplace Inventory rating of 80 to 89 is considered a moderately healthy workplace
(Clark, 2015). My organization is moderately healthy because it scored 87. The organization scored highly
in key areas such as teamwork and collaboration, employee motivation, effective communication, and
conflict resolution. Transparency and trust among workers also contributed to the high score. Nonetheless,
the workplace environment did not perform well in paying workers benefits, remuneration, and
compensation. The organization also scored average scores on workload allocation because a shortage of
workers causes burnout and turnover.
First, I was surprised by the results because I realized that my workplace was not as healthy as I had
contemplated before taking inventory. Thus, I realized that the workplace needs to improve in some areas.
Secondly, it was surprising that the areas I had overlooked contributed to a moderately healthy workplace
and could be improved to bring a very healthy workplace.
The results confirmed that teamwork, collaboration, and effective communication in the organization play
a critical role in creating a very healthy workplace.
The results indicate that my workplace is moderately healthy because the overall scores were 87. The
health and civility of my workplace are favorable, but there is a need to improve some areas to achieve a
very healthy workplace. Trust, transparency, teamwork, collaboration, and effective communication
contribute to the favorable health and civility of my workplace.
© 2018 Laureate Education Inc.
1
Briefly describe the
theory or concept
presented in the
article(s) you selected.
Explain how the theory
or concept presented in
the article(s) relates to
the results of your Work
Environment
Assessment.
Explain how your
organization could
apply the theory
highlighted in your
selected article(s) to
improve organizational
health and/or create
stronger work teams. Be
specific and provide
examples.
General
Notes/Comments
The concept illustrated in the article by Broome & Marshall (2021) is transformational leadership. The
article indicates how nurses can integrate transformational leadership to motivate other nurses in healthcare
settings to improve performance, patient safety, and overall health outcomes. The article by Clark (2019)
demonstrates the importance of fostering a civility culture to establish a healthy and civil workplace
environment. Thus, nurses should create trust and civility to eliminate uncivil, disrespectful, and negative
behaviors.
First, the nurse leaders in my workplace apply transformational leadership to motivate other employees,
thus contributing to teamwork and collaboration. Secondly, my workplace embraces a culture of civility
through transparency, trust, and respect to eliminate uncivil behaviors that negatively affect the overall
Clark Healthy Workplace Inventory scores.
The workplace can use transformational leadership to inspire and motivate workers. For example, nurse
leaders can apply transformational leadership to ensure workers are well-remunerated and compensated.
Also, the culture of civility can be used in the organization to ensure nurses are not subjected to harsh
working conditions that increase turnover and burnout. Hiring more nurses could help eliminate some
uncivil behaviors depicted by nurses facing work-related stress and burnout.
Although the organization has maintained a moderately healthy workplace, it is essential to improve the
weak areas to create a conducive and civil workplace environment for workers. Ensuring the organization
has a very healthy workplace is critical to improve productivity, performance, and job satisfaction. Based
on the results, my organization should focus on a continuous improvement plan to achieve a very healthy
workplace.
© 2018 Laureate Education Inc.
2
References
Broome, M., & Marshall, E. S. (2021). Transformational leadership in nursing: From expert clinician to influential leader (3rd Ed.).
New York, NY: Springer.
Clark, C. M. (2019). Fostering a culture of civility and respect in nursing. Journal of Nursing Regulation, 10(1), 44-52.
https://doi.org/10.1016/s2155-8256(19)30082-1
Clark, C. M. (2015). Conversations to inspire and promote a more civil workplace. American Nurse Today, 10(11), 18-23.
https://www.myamericannurse.com/wp-content/uploads/2015/11/ant11-CE-Civility-1023.pdf
© 2018 Laureate Education Inc.
3
1
Workplace Environment Assessment
Student’s Name:
Institutional Affiliation:
Course Name:
Instructor’s Name:
Date:
2
Workplace Environment Assessment
Clark, C. M. (2015) argues that civility in the workplace is essential in creating a
conducive environment for employees. Based on my Work Environment Assessment results, my
workplace is civil in several areas that contribute to high performance and productivity. First, the
workplace is civil because it embraces teamwork and collaboration. Thus, nurses work with
interdisciplinary care teams to share their ideas and skills to improve overall health outcomes.
Secondly, the workplace is civil because there is effective communication among team leaders,
nurse leaders, and staff. Effective communication increases interpersonal relationships in the
workplace. The workplace is civil because employees embrace core values such as transparency,
respect, and trust when performing their roles.
Nonetheless, my workplace is uncivil because the nurse-to-patient ratio is unfavorable,
thus forcing nurses to work long shifts that increase burnout, work-related stress, and turnover.
When nurses face fatigue in a workplace environment, they develop uncivil and disrespectful
behaviors to demonstrate their frustrations. The workplace is not civil due to the inadequate
allocation of resources to compensate nurses who work overtime to reduce staff shortage gaps.
Thus, the workplace needs to increase remunerations, benefits, and compensations to motivate
the employees extrinsically.
Lastly, I experienced incivility in the workplace several weeks ago. Two nurses engaged
in a dispute when a patient developed an adverse drug reaction. The nurses blamed each other for
the negative health outcomes. The dispute resulted in verbal abuse, thus creating a bad reputation
for our organization. However, the hospital management addressed the incivility by taking
disciplinary actions against the two nurses. They were suspended for three months and instructed
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to undergo training on effectively handling clinical issues without violating ethical principles of
nursing practice.
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Reference
Clark, C. M. (2015). Conversations to inspire and promote a more civil workplace. American
Nurse Today, 10(11), 18-23. https://www.myamericannurse.com/wpcontent/uploads/2015/11/ant11-CE-Civility-1023.pdf
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