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NOTE!!!!!!!!
Three parts in all, Separate papers please!!!!!! (Boss please follow all the instructions and check again
when done because the prof is mean!!!!!! Please) Thanks.
Part 1
BHA4020 Assignment: Identification of a Health Care Problem
Effective health care leaders maintain simultaneous internal organizational and external
industry environmental awareness. Leaders are challenged to focus upon vision, mission,
strategic direction, goals and objectives while remaining mindful of emerging trends that
may affect an organization’s viability. Monitoring the external environment for issues that
may represent major challenges to an organization requires ongoing diligence. Health
care administrators must identify and prioritize issues affecting their organizations.
Furthermore, leaders must select methods and tools with which to analyze data for
identification of potential solutions. You will have an opportunity to select a health care
problem that is relevant to your career interests, and one that adds value to a current or
future health care organization. Your discussion question will provide a supportive
environment in which to practice problem solving related competencies for health care
leaders.
For this assignment, you will identify a relevant, contemporary health care problem that
may affect your current or future desired workplace (such as hospital, home health,
hospice, or ambulatory clinic). The problem should be addressed in health care literature,
and should be one for which data is readily available. Your selected problem should be
specific enough that you can articulate the current state or baseline by describing major
factors and how each factor is measured. For example, your selected problem may be
analyzed by data that includes average length of stay (in days) and cost (dollars).
You will be challenged to provide a rationale for how the analysis of data is relevant to
your career interests, as well as those of a health care organization. This assignment
allows an opportunity to explore relevant issues in the health care industry and to apply
your health care administration competencies in the first step toward analysis and
recommendation of solutions.
Submission Requirements
Create a 3–10 page outline with at least six authoritative sources that will support the
identification of a relevant problem, rationale for the selection of the problem, and the
selections of appropriate measures. The goal is to be succinct yet substantive, and to
provide sufficient detail for adequate coverage of your topic. Your goal is to have an
outline that can easily be read by scanning. The material from this assignment will be
condensed and utilized as part of your final PowerPoint presentation in Week 9.
1. Identify a relevant problem and associated rationale for the selection for the
problem.
2. Describe, using an authoritative source, how the selected health care problem
is assessed and measured for quality improvement purposes.
3. Propose an industry measure of performance, such as a benchmark that
pertains to the type of organization you have selected for problem analysis.
4. Provide a bulleted list of the preliminary action plan steps to review the
problem and propose solutions.
o (Example: Perform an online search, make a short list of relevant
problems, select a problem, explore methods in literature to examine
the problem, locate a possible tool for problem examination, explore
with colleagues what method/tool they would use, explore with
practicing professional what tool is preferred, identify best practices,
select tool, apply tool, examine data, note trends, make
recommendations from reading.)
Resources
•
Week 3 Capstone Outline Proposal Template [DOC] Download Week 3
Capstone Outline Proposal Template [DOC].
View Rubric
Week 3 Assignment – Identification of a Health Care Prob
Week 3 Assignment – Identification of a Health Care Pro
Criteria
Identify a relevant problem and associated rationale for the selection of the problem
view longer description
25 to
DIST
Iden
prob
asso
for th
prob
subs
with
sour
21.2
PRO
Week 3 Assignment – Identification of a Health Care Prob
Week 3 Assignment – Identification of a Health Care Pro
Criteria
Iden
prob
asso
for th
prob
17.5
BASI
Iden
prob
ident
ratio
selec
prob
0 pts
NON
Does
relev
asso
for th
prob
Describe, using an authoritative source, how the selected health care problem is assessed and
measured for quality improvement purposes.
view longer description
25 to
DIST
Desc
auth
how
healt
asses
for q
impr
purp
relev
asso
meas
21.2
PRO
Week 3 Assignment – Identification of a Health Care Prob
Week 3 Assignment – Identification of a Health Care Pro
Criteria
Desc
auth
how
healt
asses
for q
impr
purp
17.5
BASI
Desc
auth
how
healt
asses
but d
the a
quali
0 pts
NON
Does
using
sour
selec
prob
and m
quali
purp
Propose an industry measure of performance, such as a benchmark which pertains to the type
of organization you have selected for problem analysis.
view longer description
25 to
DIST
Prop
meas
perfo
benc
perta
Week 3 Assignment – Identification of a Health Care Prob
Week 3 Assignment – Identification of a Health Care Pro
Criteria
orga
for p
and s
benc
auth
21.2
PRO
Prop
meas
perfo
benc
perta
orga
for p
17.5
BASI
Prop
meas
perfo
benc
not p
of or
selec
analy
0 pts
NON
Does
indu
perfo
benc
perta
orga
for p
Provide a bulleted list of the preliminary action plan steps to review the problem and propose
solutions.
25 to
DIST
Week 3 Assignment – Identification of a Health Care Prob
Week 3 Assignment – Identification of a Health Care Pro
Criteria
view longer description
Part 2
BHA4110 Vila Health: Patient Flow
Prov
of th
actio
revie
and p
two e
solut
auth
21.2
PRO
Prov
of th
actio
revie
and p
17.5
BASI
Prov
of th
actio
revie
but d
solut
0 pts
NON
Does
bulle
preli
steps
prob
solut
Instructions
Based on the information presented in the media piece, write a paper in which you review
your findings and present solutions to the declining patient satisfaction numbers to the
Director of Quality Management. Include the following in your paper:
•
•
•
•
•
•
Explain why patient satisfaction is an essential component of a health care business.
o Identify a competitive advantage of the organization depicted in Vila
Health: Patient Flow.
o Explain the organization’s strategic initiatives.
o Discuss why patient satisfaction is a strategy for this organization.
Describe why leaders should select declining patient satisfaction as a performance
improvement initiative.
o Describe potential reasons for patient satisfaction decline.
o Define performance improvement initiative.
Complete a fishbone diagram of the situation presented in the Vila Health: Patient
Flow media piece.
o Discuss the process to identify the top categories of an issue.
o Describe how to organize the subtopics when producing a fishbone
diagram.
Describe the purpose of a performance improvement team.
o Identify the positions or roles that are necessary to form a performance
improvement team.
o Describe the stakeholders that should be represented in a performance
improvement team.
Describe Lean Methodology.
o Define Lean Methodology.
o Determine what kinds of projects benefit from the use of Lean
Methodology.
Explain the Define, Measure, Analyze, Improve and Control (DMAIC) Model for a datadriven improvement cycle.
o Define the problem or scope that is depicted in Vila Health: Patient Flow.
o Discuss what data you have to collect respective to the identified problem.
o Define the root causes of the problem.
o Determine the possible recommendations the team would offer.
o Define possible recommendations and what would affect them.
Write clearly and logically with correct use of spelling, grammar, punctuation, and
mechanics; correctly format citations using APA style.
•
•
•
•
Determine the proper application of APA formatting requirements and scholarly
writing standards.
Apply the principles of effective composition.
Determine the proper application of the rules of grammar and mechanics.
Assess the relevance and credibility of information sources.
Submission Requirements
•
•
•
•
Written Communication: Writing is clear, precise, scholarly, and free of errors that
detract from the overall message. Concepts flow in a logical order.
References: A minimum of three references, in addition to the course textbook.
Length: 3–5-page paper, plus your Fishbone Diagram inserted as an appendix following
the reference page.
APA: Correct use of APA style and formatting. Use Evidence and APALinks to an
external site. and APA Style Paper Tutorial [DOCX]Links to an external site. as needed.
Competencies Measured
By successfully completing this assignment, you will demonstrate your proficiency in the
following course competencies and scoring guide criteria:
•
•
•
•
•
Competency 1: Describe when and how the senior leader would directly impact health
care operations.
o Describe why leaders should select declining patient satisfaction as a
performance improvement initiative.
Competency 2: Analyze the impact of the various success factors of a health care
organization.
o Explain why patient satisfaction is an essential component of health care
business.
Competency 3: Analyze the concept of competitive strength by considering efficiency
and effectiveness of organizational processes.
o Complete a fishbone diagram of the situation presented in this assignment.
o Describe the purpose of a performance improvement team.
Competency 4: Apply management concepts to lead an efficient health care system.
o Describe Lean Methodology.
o Explain the Define, Measure, Analyze, Improve and Control (DMAIC)
Model for a data-driven improvement cycle.
Competency 5: Communicate in a manner that is scholarly, professional, and respectful
of the diversity, dignity, and integrity of others and is consistent with health care
professionals.
o Write following APA style for in-text citation, quotes, and references.
o Write clearly and logically, with correct use of spelling, grammar,
punctuation, and mechanics.
View Rubric
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
Criteria
35
DIS
Exp
sat
ess
hea
and
con
ach
29.
PR
Explain why patient satisfaction is an essential component of health care business.
view longer description
Exp
sat
ess
hea
24.
BA
Exp
wh
sat
imp
car
ove
lac
det
0p
NO
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
Criteria
Do
pat
imp
car
35
DIS
De
sho
pat
ap
imp
and
rea
fro
Describe why leaders should select declining patient satisfaction as a performance improvement
initiative.
view longer description
29.
PR
De
sho
pat
ap
imp
24.
BA
De
rea
pat
sho
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
Criteria
per
imp
0p
NO
Do
dec
sat
per
imp
35
DIS
Co
dia
situ
thi
dis
uti
Complete a fishbone diagram of the situation presented in this assignment.
29.
view longer description
PR
Co
dia
situ
thi
24.
BA
Co
dia
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
Criteria
situ
thi
doe
nec
0p
NO
Do
fish
the
in t
32.
DIS
Describe the purpose of a performance improvement team.
view longer description
De
of a
imp
pro
exa
27.
PR
De
of a
imp
22.
BA
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
Criteria
De
per
imp
0p
NO
Do
per
imp
32.
DIS
De
Me
not
ado
27.
Describe Lean Methodology.
PR
view longer description
De
Me
22.
BA
De
Me
0p
NO
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
Criteria
Do
Me
30
DIS
Exp
Me
Imp
(DM
dat
imp
inc
eac
25.
Explain the Define, Measure, Analyze, Improve and Control (DMAIC) Model for a data-driven
improvement cycle.
view longer description
PR
Exp
Me
Imp
(DM
dat
imp
21
BA
De
asp
Me
Imp
(DM
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
Criteria
dat
imp
0p
NO
Do
asp
Me
Imp
(DM
dat
imp
25
DIS
Write following APA style for in-text citation, quotes, and references.
view longer description
Wr
sty
cita
ref
err
cur
sou
21.
PR
Wr
sty
cita
ref
17.
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
Criteria
BA
Wr
foll
inand
the
use
0p
NO
Wr
foll
25
DIS
Write clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics.
view longer description
Wr
log
evi
cen
cor
gra
and
pap
sup
for
21.
PR
Wr
log
use
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
[u03a1] Week 3 Assignment: Vila Health: Patient Flow
Criteria
gra
and
17.
BA
Wr
ma
foll
inv
gra
and
0p
NO
Wr
err
diffi
err
gra
and
Total Points: 0
Part 3
BHA4112 The History of the U.S. Health Care System
The History of the U.S. Health Care System
The U.S. health care system has an extensive history and has undergone numerous
changes through the years. Two of the most significant changes took place in 1965 and
2010 with the passages of Medicare and the Patient Protection and Affordable Care Act,
respectively. As the United States continues to struggle with the best approach to meet
the needs of our citizens, it is important to reflect on where we have been to better assess
opportunities for improvement moving forward.
In this assignment, you will research the history of the U.S. health care system from
historical, economic, financial, and operational perspectives. Please review the media
piece, Government Intervention in Health Economics, linked in the Resources. Include the
following in your assignment:
1. Discuss the most significant political, legal, regulatory, or demographic factors that
have contributed to the state of the current U.S. health care system.
a. Identify at least three factors that have changed the U.S. health care
system through the years.
b. Explain how the factors changed the U.S. health care system.
2. Compare the current differences in spending patterns between the United States and
another industrialized country (Competency 2).
a. Compare current health care spending in the United States to another
industrialized country. Consider using GDP as a metric for comparison.
b. Compare current health outcomes in the United States to another
industrialized country. Consider using infant mortality as a metric for
comparison.
3. Explain how reimbursement trends have changed from a historical perspective
(Competency 3).
a. Identify primary payers (insurance, patients, government) who are
responsible for payment of health care services.
b. Discuss which payers have historically been responsible for payment of
health care services.
4. Explain how health care reform initiatives impact operational planning and decision
making in a health care organization (Competency 4).
a. Identify a key reform initiative, such as the passage of Medicare or the
Affordable Care Act.
b. Identify a health care provider impacted by the reform (physician, hospital,
et cetera).
c. Discuss how a reform initiative impacted the operational planning and
decision making of a health care provider.
5. Write clearly and logically with correct use of spelling, grammar, punctuation, and
mechanics; correctly format citations using APA style (Competency 5).
a. Determine the proper application of APA formatting requirements and
scholarly writing standards.
b. Apply the principles of effective composition.
c. Determine the proper application of the rules of grammar and mechanics.
d. Assess the relevance and credibility of information sources.
Submission Requirements
•
•
•
•
Written Communication: Prepare a paper free of errors that detract from the overall
message. Writing is clear, precise, and scholarly. Concepts flow in a logical order.
References: At least three references from peer-reviewed journals, in addition to your
text.
Length: 7–9 page paper.
APA: Correct use of APA style and formatting.
Resources
•
•
•
•
Government Intervention in Health Economics.
APA Style Paper Template [DOCX]Links to an external site..
APA Style Paper Tutorial [DOCX]Links to an external site..
Evidence and APALinks to an external site..
View Rubric
Week 3 Assignment – The History of the U.S. Health Care Syst
Week 3 Assignment – The History of the U.S. Health Care Sys
Criteria
46
DIS
Discuss the most significant political, legal, regulatory, or demographic factors that have contributed to
the state of the current U.S. health care system.
view longer description
Dis
sig
leg
dem
tha
to t
cur
sys
exa
fro
39.
PR
Week 3 Assignment – The History of the U.S. Health Care Syst
Week 3 Assignment – The History of the U.S. Health Care Sys
Criteria
Dis
sig
leg
dem
tha
to t
cur
sys
32.
BA
Dis
pol
reg
dem
tha
to t
cur
sys
0p
NO
Do
pol
reg
dem
tha
to t
cur
sys
Week 3 Assignment – The History of the U.S. Health Care Syst
Week 3 Assignment – The History of the U.S. Health Care Sys
Criteria
46
DIS
Co
diff
and
the
ano
cou
the
diff
fro
39.
Compare the current differences in spending and outcomes between the United States and another
industrialized country.
view longer description
PR
Co
diff
and
the
ano
cou
32.
BA
Co
diff
and
the
ano
cou
0p
Week 3 Assignment – The History of the U.S. Health Care Syst
Week 3 Assignment – The History of the U.S. Health Care Sys
Criteria
NO
Do
diff
and
the
ano
cou
44
DIS
Exp
rei
hav
his
and
tha
the
Explain how reimbursement trends have changed from a historical perspective.
37.
view longer description
PR
Exp
rei
hav
his
30.
BA
De
exp
rei
Week 3 Assignment – The History of the U.S. Health Care Syst
Week 3 Assignment – The History of the U.S. Health Care Sys
Criteria
hav
his
0p
NO
Do
exp
rei
hav
his
44
DIS
Explain how health care reform initiatives impact operational planning and decision making in a health
care organization.
view longer description
Exp
car
imp
pla
ma
org
pro
exa
37.
PR
Exp
car
imp
pla
ma
org
Week 3 Assignment – The History of the U.S. Health Care Syst
Week 3 Assignment – The History of the U.S. Health Care Sys
Criteria
30.
BA
Exp
car
but
the
ope
and
ah
org
0p
NO
Do
hea
init
the
ope
and
ah
org
10
DIS
Write following APA style for in-text citation, quotes, and references.
view longer description
Wr
sty
cita
ref
err
Week 3 Assignment – The History of the U.S. Health Care Syst
Week 3 Assignment – The History of the U.S. Health Care Sys
Criteria
cur
sou
8.5
PR
Wr
sty
cita
ref
7t
BA
Wr
foll
inand
the
use
0p
NO
Wr
foll
10
DIS
Write clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics.
view longer description
Wr
log
evi
cen
cor
Week 3 Assignment – The History of the U.S. Health Care Syst
Week 3 Assignment – The History of the U.S. Health Care Sys
Criteria
gra
and
pap
sup
for
8.5
PR
Wr
log
use
gra
and
7t
BA
Wr
tha
diffi
tim
spe
pun
me
0p
NO
Wr
err
diffi
err
gra
and
Week 3 Assignment – The History of the U.S. Health Care Syst
Week 3 Assignment – The History of the U.S. Health Care Sys
Criteria
Total Points: 0
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