Description
The a-s-s-e-s-s-m-e-n-t will400 words speech script + 2 pages pptPlease see the questions shown in the screenshot. I will send you all the info after being hired, eg PPTs, student access etc. Please send a draft in 12hrs -1 day time, day 2, and day 3 as well. + Will need to draft some questions to ask the teacher and revise base on feedback (Send bk ard in 1 day max)
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John Maks, a seasoned tour guide whose experiences exemplify the concepts of
human relations theory, is at the center of this organizational culture. As he navigates
the hurdles given by Anna, a long-term guide known as a ‘queen bee’ within Resortz,
the interplay of interpersonal interactions becomes an important factor impacting the
organization’s cultural fabric. Anna’s early entrance as a helpful figure illustrates the
possibility for beneficial social relations, but her actions over time lead to a dynamic in
which camaraderie is disturbed and animosity festers.
The claims against Anna, which focused on her invasive behavior during tours and
resulting impact on colleagues’ morale, illustrate an aspect of organizational culture
driven by human relations dynamics. The subtle disdain and reducing of conflicts lead
to an environment in which human connections and interactions play a critical role in
establishing a broader culture. This is connected with the wider idea of organizational
culture, which emphasizes common values, conventions, and behaviors in the
workplace.
When John asks the HR manager for help, the reaction he receives adds another
aspect to his experience with Resortz’s organizational culture. The organization’s
cultural predisposition to prioritize individual achievements above possible disruptions
is shown by the recognition of Anna’s outstanding performance and popularity with
visitors, regardless of her interpersonal issues. The emphasis on keeping peace inside
the ‘tight circle’ of long-standing guides shows how organizational culture may both
promote and hinder interpersonal conflict resolution.
The interconnection of interactions, which is typical of human relations theory,
becomes a distinguishing feature of the Resortz organisational culture. The ‘closed
circle’ dynamic helps to build social structures and alliances, creating culture by
encouraging in-groups and out-groups. This cultural factor determines how people
negotiate their positions within the organization, which contributes to the general
atmosphere and sense of belonging.
Finally, the Resortz story provides a comprehensive investigation of how human
relations theory intersects with a larger organizational culture. The seasonal,
competitive nature of labor, the impact of significant personalities such as Anna, and
the function of social institutions all contribute to Resortz’s distinct cultural setting. The
organization’s approach to conflict resolution and harmony reflects a distinct cultural
mindset, emphasizing the importance of understanding and managing human
relationships in order to promote a good and cohesive organizational culture.
MGMT2000 Organisational Behaviour
Assessment Three Brief | Facilitation (Group) and Report (Individual)
This assessment requires you to critically analyse a case study, undertake a facilitation as a group, and
write an individual reflective report on group processes
A case study allows you to apply your theoretical knowledge to a real organisational issue.
You will be provided with a case study for this assessment. As a group, you are required to break down and study
the parts of the case using organisational behaviour theory and concepts. When reading the case:
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Read and examine thoroughly, make sure you understand the situation and the issues presented
Take notes, highlight key words, themes and problems
Identify the key problems, think about why they exist, how do they impact the individual? The
organisation? Who is responsible for the problem?
Think about possible solutions or changes needed
Select the best solution and develop recommendations
Decide how you will present the case for the facilitation
When developing the Facilitation:
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Think about how you will set the scene and provide background information. You could do this in
reference to the organisational behaviour theme you will be investigating to avoid repetition (as each
group has the same case study)
Think about how you will identify and communicate the main parts of the case study you have chosen
to focus on, and how you will apply the organisational theme to the case
Outline the organisational behaviour theories, models and concepts you will be using for the analysis
What is working in the case? What is not working?
Outline the proposed solution or changes needed – what are your recommendations?
Choose the best way to present your approach for the class facilitation. How will you design the
facilitation so that it is engaging and interesting?
When writing the reflective Report, think about:
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Your individual contribution to the group
The contribution of your group members
How you will apply organisational behaviour theory, models and concepts to critically analyse your
experiences
How you will use the reflective activity to enhance your contribution to groups in the future
Your perception of your own and others’ performance
Team dynamics, types of communication that worked (or didn’t), leadership styles, how power and
influence was used, how decisions were made, was there conflict and how it was resolved (or not)…
Important points to remember:
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The Facilitation task involves critically analysing a case study using organisational behaviour theory,
models and concepts. It involves deconstructing what you read in a case and using your knowledge
and understanding of organisational behaviour to evaluate, form an opinion and make
recommendations
The Report is a reflective piece relating to the group process.
Take a look at the Marking Rubric for information on how both parts will be assessed
Your group has 20 minutes for the Facilitation
The word limit for the individual report is 500 words
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