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ASSIGNMENT-2
Knowledge Management (MGT-403)
2nd Semester (2023-2024)
Course Learning Outcomes-Covered
Define the different Knowledge types and explain how they are addressed by knowledge
management in different business environments.
Identify and analyse role of communities of practice in knowledge management and the challenges
and issues pertaining to community of practice.
Demonstrate effective knowledge management skills to utilize knowledge management tools for the
benefits of the organization.
The focus of the assignment is to evaluate the understanding level of students related to communities
of Practice, learning organization, and various techniques used to capture tacit and explicit knowledge.
Assignment Questions
Q.1: How is the Wiig KM model related to the Nonaka and Takeuchi model? In what
important ways do they differ? (2 Marks)
a. What are the five Degrees of Internalization. List some examples of internalization
to illustrate how each of the five levels differs. (2 Marks)
b. How do public, private, and shared knowledge differ? What are the implications of
managing these different types of knowledge according to the Wiig KM model? (2
Marks)
Q.2: (2 Marks)
a. Why is it difficult to directly codify tacit knowledge? What are some of the pitfalls
that may be encountered in capturing tacit knowledge? How would you address these
pitfalls?
b. How are “learning history” and “storytelling” useful in capturing tacit knowledge?
Q. 3: Discuss the role of communities of practice in Knowledge management. Compare
and contrast some different types of communities of practice. Describe how they would
differ with respect to their goals. (2 Marks)
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