7.3 Care Coordination Presentation to Colleagues

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1
Develop a 20-minute video presentation for nursing colleagues highlighting the
fundamental principles of care coordination. Create a detailed narrative script for your
presentation, approximately 4-5 pages in length. This is a video presentation.
Expand All
Introduction
This assessment provides an opportunity for you to educate your peers on the care
coordination process. The assessment also requires you to address change
management issues.
Preparation
You are encouraged to complete the Managing Change activity. Completing course
activities before submitting your first attempt has been shown to make the difference
between basic and proficient assessment.
Scenario
Your nurse manager has been observing your effectiveness as a care coordinator and
recognizes the importance of educating other staff nurses in care coordination.
Consequently, she has asked you to develop a presentation for your colleagues on care
coordination basics. By providing them with basic information about the care
coordination process, you will assist them in taking on an expanded role in helping to
manage the care coordination process and improve patient outcomes in your
community care center.
To prepare for this assessment, identify key factors nurses must consider to effectively
participate in the care coordination process.
2
You may also wish to:
● Review the assessment instructions and scoring guide to ensure you
understand the work you will be asked to complete.
● Allow plenty of time to rehearse your presentation.
Recording Equipment Setup and Testing
Check that your recording equipment and software are working properly and that you
know how to record and upload your presentation. You may use Kaltura (recommended)
or similar software for your audio recording. A reference page is required. However, no
PowerPoint presentation is required for this assessment.
● If using Kaltura, refer to the Using Kaltura tutorial for directions on recording
and uploading your video in the courseroom.
Note: If you require the use of assistive technology or alternative communication
methods to participate in this activity, please contact [email protected] to
request accommodations.
Instructions
Complete the following:
● Develop a video presentation for nursing colleagues highlighting the
fundamental principles of care coordination. Include community resources,
ethical issues, and policy issues that affect the coordination of care. To
prepare, develop a detailed narrative script. The script will be submitted along
with the video.
3
Note: You are not required to deliver your presentation.
Presentation Format and Length
Create a detailed narrative script for your video presentation, approximately 4–5 pages
in length. Include a reference list at the end of the script.
Supporting Evidence
Cite 3–5 credible sources from peer-reviewed journals or professional industry
publications to support your video. Include your source citations on a references page
appended to your narrative script. Explore the resources about effective presentations
as you prepare your assessment.
Grading Requirements
The requirements outlined below correspond to the grading criteria in the Care
Coordination Presentation to Colleagues Scoring Guide, so be sure to address each
point. Read the performance-level descriptions for each criterion to see how your work
will be assessed.
● Outline effective strategies for collaborating with patients and their families to
achieve desired health outcomes.
○ Provide, for example, drug-specific educational interventions,
cultural competence strategies.
○ Include evidence that you have to support your selected strategies.
● Identify the aspects of change management that directly affect elements of
the patient experience essential to the provision of high-quality,
patient-centered care.
4
● Explain the rationale for coordinated care plans based on ethical decision
making.
○ Consider the reasonable implications and consequences of an
ethical approach to care and any underlying assumptions that may
influence decision making.
● Identify the potential impact of specific health care policy provisions on
outcomes and patient experiences.
○ What are the logical implications and consequences of relevant
policy provisions?
○ What evidence do you have to support your conclusions?
● Raise awareness of the nurse’s vital role in the coordination and continuum of
care in a video-recorded presentation.
○ Fine tune the presentation to your audience.
○ Stay focused on key issues of import with respect to the effects of
resources, ethics, and policy on the provision of high-quality,
patient-centered care.
○ Adhere to presentation best practices.
Additional Requirements
Submit both your presentation video and script. The script should include a reference
page. See Using Kaltura for more information about uploading multimedia files. You
may submit the assessment only once, so be sure that both assessment deliverables
are included.
5
Portfolio Prompt: Save your presentation to your ePortfolio. Submissions to the
ePortfolio will be part of your final Capstone course.
Context
Nurses have a powerful role in the coordination and continuum of care. All nurses must
be cognizant of the care coordination process and how safety, ethics, policy,
physiological, and cultural needs affect care and patient outcomes. As a nurse, care
coordination is something that should always be considered. Nurses must be aware of
factors that impact care coordination and of a continuum of care that utilizes community
resources effectively and is part of an ethical framework that represents the
professionalism of nurses. Understanding policy elements helps nurses coordinate care
effectively.
Course Competencies
By successfully completing this assessment, you will demonstrate your proficiency in
the following course competencies and scoring guide criteria:
● Competency 2: Collaborate with patients and family to achieve desired
outcomes.
○ Outline effective strategies for collaborating with patients and their
families to achieve desired health outcomes.
● Competency 3: Create a satisfying patient experience.
○ Identify the aspects of change management that directly affect
elements of the patient experience essential to the provision of
high-quality, patient-centered care.
6
● Competency 4: Defend decisions based on the code of ethics for nursing.
○ Explain the rationale for coordinated care plans based on ethical
decision making.
● Competency 5: Explain how health care policies affect patient-centered care.
○ Identify the potential impact of specific health care policy provisions
on outcomes and patient experiences.
● Competency 6: Apply professional, scholarly communication strategies to
lead patient-centered care.
○ Raise awareness of the nurse’s vital role in the coordination and
continuum of care in a video-recorded presentation.
Care Coordination Presentation to Colleagues
Scoring Guide
NON-PERF
CRITERIA
PROFICIEN
DISTINGUIS
T
HED
BASIC
ORMANCE
7
Outline
Does not
Attempts to
Outlines
Outlines
effective
outline
outline
effective
effective,
strategies
strategies
strategies
evidence-ba
for
for
for
sed, and
collaborating
collaborating
collaborating
culturally
with patients
with patients
with patients
sensitive
and their
and their
and their
strategies
families to
families to
families to
for
achieve
achieve
achieve
collaborating
desired
desired
desired
with patients
health
health
health
and their
outcomes.
outcomes.
outcomes.
families to
strategies for
collaborating
with patients
and their
families to
achieve desired
health
outcomes.
achieve
desired
health
outcomes.
Ensures the
strategies
are
well-support
ed by
8
credible
evidence.
Identify the
Does not
Attempts to
Identifies the
Identifies the
aspects of
identify the
identify
aspects of
aspects of
aspects of
aspects of
change
change
change
change
managemen
managemen
managemen
managemen
t that directly
t that directly
t that directly
t not
affect
affect
affect
relevant to
elements of
elements of
elements of
the patient
the patient
the patient
the patient
experience,
experience
experience
experience
emphasizes
essential to
essential to
essential to
patient
the provision
the provision
provision of
the provision
expectations
of
of
high-quality,
of
, or identifies
high-quality,
high-quality,
high-quality,
aspects of
patient-cent
patient-cent
patient-cent
the patient
ered care.
ered care.
ered care.
experience
Focuses on
with minor
aspects of
change
management
that directly
affect elements
of the patient
experience
essential to the
patient-centere
d care.
9
impact on
care highly
the quality of
valued by
care.
patients, and
distinguishe
s between
patient
experience
and patient
satisfaction.
Explain the
Does not
Attempts to
Explains the
Explains the
rationale for
explain the
explain the
rationale for
rationale for
rationale for
rationale for
coordinated
coordinated
coordinated
coordinated
care plans
care plans
care plans
care plans
based on
based on
based on
based on
based on
ethical
ethical
ethical decision
ethical
ethical
decision
decision
decision
decision
making.
making.
making.
making, but
Identifies the
reaches
logical
coordinated
care plans
making.
10
conclusions
implications
based on a
and
simplistic,
consequenc
biased, or
es of an
cursory
ethical
examination
approach to
of the issue.
care, and
articulates
underlying
assumptions
that guide
decision
making.
Identify the
Does not
Attempts to
Identifies the
Identifies the
potential impact
identify
identify
potential
potential
policies
policies
impact of
impact of
affecting the
affecting the
specific
specific
health care
health care
policy
policy
of specific
health care
policy
11
provisions on
provision of
provision of
provisions
provisions
outcomes and
health care.
health care.
on outcomes
on outcomes
and patient
and patient
experiences.
experiences.
patient
experiences.
Draws
logical,
evidence-ba
sed
conclusions
from an
insightful
interpretatio
n of relevant
and
significant
policy
provisions.
12
Does not
Attempts to
Raises
Raises
raise
raise
awareness
awareness
awareness
awareness
of the
of the
the nurse’s
of the
nurse’s vital
nurse’s vital
role in the
nurse’s role
role in the
role in the
coordination
coordination
in the
coordination
coordination
and continuum
and
coordination
and
and
continuum of
and
continuum of
continuum of
care. Does
continuum of
care in a
care. Clearly
not include a
care. Does
video-record
establishes
video
not include a
ed
the
presentation
video
presentation
importance
.
presentation
.
and
Raise
awareness of
the nurse’s vital
role in the
of care in a
video-recorded
presentation.
.
relevance of
the nurse’s
role in an
engaging
and
memorable
presentation
that is
13
appropriate
for the
audience
and well
supported
by an
error-free
video
presentation
that includes
a written
script and an
APA-formatt
ed reference
list.
Use the resources linked below to help complete this assessment.
Expand All
Care Coordination
14
As you read through the articles on the following reading list, it is important to consider
how you can convey the principles of care coordination clearly to your colleagues.
Remember that some staff nurses and nursing managers may feel more comfortable
focusing on direct patient care and completing tasks while turning over care
coordination to social workers and case or care managers. However, care coordination
belongs to all nurses, and changing health care systems, legislation, and budgetary
restrictions are placing staff nurses in roles where they are more involved or lead care
coordination. As a BSN nurse, it is your role to assist and lead care coordination and
determine how you can help nursing colleagues understand care coordination as a
powerful way to improve patient outcomes.
● Assessment 3: Care Coordination reading list.
Multimedia Recording and Academic Resources
A variety of writing resources are available in the NHS Learner Support Lab, linked in
the courseroom navigation menu.
Effective Presentations
The following resources will help you create and deliver an effective presentation.
● Conquering Death by PowerPoint: The Seven Rules of Proper Visual Design.
○ This video is a primer on presentation design.
○ Approximate run time: 45:00
● Creating a Presentation: A Guide to Writing and Speaking.
○ This video addresses the primary areas involved in creating
effective audiovisual presentations. You can return to this resource
15
throughout the process of creating your presentation to view the
tutorial appropriate for you at each stage.
● Microsoft Office Software.
○ This Campus resource includes tip sheets and tutorials for
Microsoft PowerPoint.
● PowerPoint Presentations Library Guide.
○ This library guide provides links to PowerPoint and other
presentation software resources.
● SoNHS Professional Presentation Guidelines [PPTX].
○ This presentation is designed as a model to help you develop
professional-quality PowerPoint presentations.
Scholarly Writing and APA Style
Use the following resources to improve your writing skills and find answers to specific
questions.
● Academic Integrity and Honesty.
● APA Module.
Library Research
Use the following resources to help with any required or self-directed research you do to
support your coursework.
● BSN Program Library Research Guide.
● Capella University Library.
● Journal and Book Locator Library Guide.
16
● Library Research and Information Literacy Skills
● NURS-FPX4050: Coordinating Patient-Centered Care Library Guide.
ePortfolio
Use the following resource to understand how to save your assessments to ePortfolio:
● ePortfolio.
Additional Resources for Further Exploration
You may use the resources on the following reading list to further explore topics related
to the competencies. They will help you to think about the connection between patient
care and care coordination.
● Assessment 3: Additional Resources for Further Exploration reading list.
1
Develop a 20-minute video presentation for nursing colleagues highlighting the
fundamental principles of care coordination. Create a detailed narrative script for your
presentation, approximately 4-5 pages in length. This is a video presentation.
Expand All
Introduction
This assessment provides an opportunity for you to educate your peers on the care
coordination process. The assessment also requires you to address change
management issues.
Preparation
You are encouraged to complete the Managing Change activity. Completing course
activities before submitting your first attempt has been shown to make the difference
between basic and proficient assessment.
Scenario
Your nurse manager has been observing your effectiveness as a care coordinator and
recognizes the importance of educating other staff nurses in care coordination.
Consequently, she has asked you to develop a presentation for your colleagues on care
coordination basics. By providing them with basic information about the care
coordination process, you will assist them in taking on an expanded role in helping to
manage the care coordination process and improve patient outcomes in your
community care center.
To prepare for this assessment, identify key factors nurses must consider to effectively
participate in the care coordination process.
2
You may also wish to:
● Review the assessment instructions and scoring guide to ensure you
understand the work you will be asked to complete.
● Allow plenty of time to rehearse your presentation.
Recording Equipment Setup and Testing
Check that your recording equipment and software are working properly and that you
know how to record and upload your presentation. You may use Kaltura (recommended)
or similar software for your audio recording. A reference page is required. However, no
PowerPoint presentation is required for this assessment.
● If using Kaltura, refer to the Using Kaltura tutorial for directions on recording
and uploading your video in the courseroom.
Note: If you require the use of assistive technology or alternative communication
methods to participate in this activity, please contact [email protected] to
request accommodations.
Instructions
Complete the following:
● Develop a video presentation for nursing colleagues highlighting the
fundamental principles of care coordination. Include community resources,
ethical issues, and policy issues that affect the coordination of care. To
prepare, develop a detailed narrative script. The script will be submitted along
with the video.
3
Note: You are not required to deliver your presentation.
Presentation Format and Length
Create a detailed narrative script for your video presentation, approximately 4–5 pages
in length. Include a reference list at the end of the script.
Supporting Evidence
Cite 3–5 credible sources from peer-reviewed journals or professional industry
publications to support your video. Include your source citations on a references page
appended to your narrative script. Explore the resources about effective presentations
as you prepare your assessment.
Grading Requirements
The requirements outlined below correspond to the grading criteria in the Care
Coordination Presentation to Colleagues Scoring Guide, so be sure to address each
point. Read the performance-level descriptions for each criterion to see how your work
will be assessed.
● Outline effective strategies for collaborating with patients and their families to
achieve desired health outcomes.
○ Provide, for example, drug-specific educational interventions,
cultural competence strategies.
○ Include evidence that you have to support your selected strategies.
● Identify the aspects of change management that directly affect elements of
the patient experience essential to the provision of high-quality,
patient-centered care.
4
● Explain the rationale for coordinated care plans based on ethical decision
making.
○ Consider the reasonable implications and consequences of an
ethical approach to care and any underlying assumptions that may
influence decision making.
● Identify the potential impact of specific health care policy provisions on
outcomes and patient experiences.
○ What are the logical implications and consequences of relevant
policy provisions?
○ What evidence do you have to support your conclusions?
● Raise awareness of the nurse’s vital role in the coordination and continuum of
care in a video-recorded presentation.
○ Fine tune the presentation to your audience.
○ Stay focused on key issues of import with respect to the effects of
resources, ethics, and policy on the provision of high-quality,
patient-centered care.
○ Adhere to presentation best practices.
Additional Requirements
Submit both your presentation video and script. The script should include a reference
page. See Using Kaltura for more information about uploading multimedia files. You
may submit the assessment only once, so be sure that both assessment deliverables
are included.
5
Portfolio Prompt: Save your presentation to your ePortfolio. Submissions to the
ePortfolio will be part of your final Capstone course.
Context
Nurses have a powerful role in the coordination and continuum of care. All nurses must
be cognizant of the care coordination process and how safety, ethics, policy,
physiological, and cultural needs affect care and patient outcomes. As a nurse, care
coordination is something that should always be considered. Nurses must be aware of
factors that impact care coordination and of a continuum of care that utilizes community
resources effectively and is part of an ethical framework that represents the
professionalism of nurses. Understanding policy elements helps nurses coordinate care
effectively.
Course Competencies
By successfully completing this assessment, you will demonstrate your proficiency in
the following course competencies and scoring guide criteria:
● Competency 2: Collaborate with patients and family to achieve desired
outcomes.
○ Outline effective strategies for collaborating with patients and their
families to achieve desired health outcomes.
● Competency 3: Create a satisfying patient experience.
○ Identify the aspects of change management that directly affect
elements of the patient experience essential to the provision of
high-quality, patient-centered care.
6
● Competency 4: Defend decisions based on the code of ethics for nursing.
○ Explain the rationale for coordinated care plans based on ethical
decision making.
● Competency 5: Explain how health care policies affect patient-centered care.
○ Identify the potential impact of specific health care policy provisions
on outcomes and patient experiences.
● Competency 6: Apply professional, scholarly communication strategies to
lead patient-centered care.
○ Raise awareness of the nurse’s vital role in the coordination and
continuum of care in a video-recorded presentation.
Care Coordination Presentation to Colleagues
Scoring Guide
NON-PERF
CRITERIA
PROFICIEN
DISTINGUIS
T
HED
BASIC
ORMANCE
7
Outline
Does not
Attempts to
Outlines
Outlines
effective
outline
outline
effective
effective,
strategies
strategies
strategies
evidence-ba
for
for
for
sed, and
collaborating
collaborating
collaborating
culturally
with patients
with patients
with patients
sensitive
and their
and their
and their
strategies
families to
families to
families to
for
achieve
achieve
achieve
collaborating
desired
desired
desired
with patients
health
health
health
and their
outcomes.
outcomes.
outcomes.
families to
strategies for
collaborating
with patients
and their
families to
achieve desired
health
outcomes.
achieve
desired
health
outcomes.
Ensures the
strategies
are
well-support
ed by
8
credible
evidence.
Identify the
Does not
Attempts to
Identifies the
Identifies the
aspects of
identify the
identify
aspects of
aspects of
aspects of
aspects of
change
change
change
change
managemen
managemen
managemen
managemen
t that directly
t that directly
t that directly
t not
affect
affect
affect
relevant to
elements of
elements of
elements of
the patient
the patient
the patient
the patient
experience,
experience
experience
experience
emphasizes
essential to
essential to
essential to
patient
the provision
the provision
provision of
the provision
expectations
of
of
high-quality,
of
, or identifies
high-quality,
high-quality,
high-quality,
aspects of
patient-cent
patient-cent
patient-cent
the patient
ered care.
ered care.
ered care.
experience
Focuses on
with minor
aspects of
change
management
that directly
affect elements
of the patient
experience
essential to the
patient-centere
d care.
9
impact on
care highly
the quality of
valued by
care.
patients, and
distinguishe
s between
patient
experience
and patient
satisfaction.
Explain the
Does not
Attempts to
Explains the
Explains the
rationale for
explain the
explain the
rationale for
rationale for
rationale for
rationale for
coordinated
coordinated
coordinated
coordinated
care plans
care plans
care plans
care plans
based on
based on
based on
based on
based on
ethical
ethical
ethical decision
ethical
ethical
decision
decision
decision
decision
making.
making.
making.
making, but
Identifies the
reaches
logical
coordinated
care plans
making.
10
conclusions
implications
based on a
and
simplistic,
consequenc
biased, or
es of an
cursory
ethical
examination
approach to
of the issue.
care, and
articulates
underlying
assumptions
that guide
decision
making.
Identify the
Does not
Attempts to
Identifies the
Identifies the
potential impact
identify
identify
potential
potential
policies
policies
impact of
impact of
affecting the
affecting the
specific
specific
health care
health care
policy
policy
of specific
health care
policy
11
provisions on
provision of
provision of
provisions
provisions
outcomes and
health care.
health care.
on outcomes
on outcomes
and patient
and patient
experiences.
experiences.
patient
experiences.
Draws
logical,
evidence-ba
sed
conclusions
from an
insightful
interpretatio
n of relevant
and
significant
policy
provisions.
12
Does not
Attempts to
Raises
Raises
raise
raise
awareness
awareness
awareness
awareness
of the
of the
the nurse’s
of the
nurse’s vital
nurse’s vital
role in the
nurse’s role
role in the
role in the
coordination
coordination
in the
coordination
coordination
and continuum
and
coordination
and
and
continuum of
and
continuum of
continuum of
care. Does
continuum of
care in a
care. Clearly
not include a
care. Does
video-record
establishes
video
not include a
ed
the
presentation
video
presentation
importance
.
presentation
.
and
Raise
awareness of
the nurse’s vital
role in the
of care in a
video-recorded
presentation.
.
relevance of
the nurse’s
role in an
engaging
and
memorable
presentation
that is
13
appropriate
for the
audience
and well
supported
by an
error-free
video
presentation
that includes
a written
script and an
APA-formatt
ed reference
list.
Use the resources linked below to help complete this assessment.
Expand All
Care Coordination
14
As you read through the articles on the following reading list, it is important to consider
how you can convey the principles of care coordination clearly to your colleagues.
Remember that some staff nurses and nursing managers may feel more comfortable
focusing on direct patient care and completing tasks while turning over care
coordination to social workers and case or care managers. However, care coordination
belongs to all nurses, and changing health care systems, legislation, and budgetary
restrictions are placing staff nurses in roles where they are more involved or lead care
coordination. As a BSN nurse, it is your role to assist and lead care coordination and
determine how you can help nursing colleagues understand care coordination as a
powerful way to improve patient outcomes.
● Assessment 3: Care Coordination reading list.
Multimedia Recording and Academic Resources
A variety of writing resources are available in the NHS Learner Support Lab, linked in
the courseroom navigation menu.
Effective Presentations
The following resources will help you create and deliver an effective presentation.
● Conquering Death by PowerPoint: The Seven Rules of Proper Visual Design.
○ This video is a primer on presentation design.
○ Approximate run time: 45:00
● Creating a Presentation: A Guide to Writing and Speaking.
○ This video addresses the primary areas involved in creating
effective audiovisual presentations. You can return to this resource
15
throughout the process of creating your presentation to view the
tutorial appropriate for you at each stage.
● Microsoft Office Software.
○ This Campus resource includes tip sheets and tutorials for
Microsoft PowerPoint.
● PowerPoint Presentations Library Guide.
○ This library guide provides links to PowerPoint and other
presentation software resources.
● SoNHS Professional Presentation Guidelines [PPTX].
○ This presentation is designed as a model to help you develop
professional-quality PowerPoint presentations.
Scholarly Writing and APA Style
Use the following resources to improve your writing skills and find answers to specific
questions.
● Academic Integrity and Honesty.
● APA Module.
Library Research
Use the following resources to help with any required or self-directed research you do to
support your coursework.
● BSN Program Library Research Guide.
● Capella University Library.
● Journal and Book Locator Library Guide.
16
● Library Research and Information Literacy Skills
● NURS-FPX4050: Coordinating Patient-Centered Care Library Guide.
ePortfolio
Use the following resource to understand how to save your assessments to ePortfolio:
● ePortfolio.
Additional Resources for Further Exploration
You may use the resources on the following reading list to further explore topics related
to the competencies. They will help you to think about the connection between patient
care and care coordination.
● Assessment 3: Additional Resources for Further Exploration reading list.

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